- Mar 25, 2021
- Business Update
JD.ID Reaffirms Its Commitment to Trusted Service
by Martin Li
JD.ID will continue to develop its capabilities and is committed to providing the best, trusted, and reliable service for all customers in order for shopping activities to be easier, safer, and more comfortable, said Leo Haryono, Chief Marketing Officer of JD.ID, at the virtual media event held on Mar. 25 in Jakarta, Indonesia.
The event was part of the company’s celebration of its fifth anniversary, which falls on Mar. 28. JD.ID is the e-commerce joint venture of JD.com in Indonesia.
“We are aware that the pandemic remains a headline this year, hence we continuously strive to maximize customers’ shopping experience so that they can shop comfortably and hassle-free from home. Reflecting on 2020, JD.ID experienced significant improvements across various sales metrics,” said Haryono.
“The digital dimension is expanding. The need for a convenient shopping experience is growing. JD.ID will continue to provide the best online shopping experiences for customers. The fifth anniversary marks the collective accomplishments, challenges, dedication, and efforts of our customers and clients, enabling JD.ID to thrive as one of the biggest e-commerce platforms in Indonesia. It is always a rewarding journey to make joy happen,” he said.
In the five years of its existence, JD.ID has consistently delivered its “Make Joy Happen” mission through reliable, fast, secure services and providing authentic and original products to customers in Indonesia.