Apr 16, 2021| JD Technology

JD Rolls Out Park Operation System for Jiangsu

Ling Cao

by Ling Cao

JD has helped Nanjing, Jiangsu province create a park operation system, which will be used for the province’s 11^th horticultural exposition, opening from Apr. 16 and allowing trial operation the next day.

The system, which uses advanced technologies such as AI, IoT and digital twin, will help manage and operate the whole park in a more intelligent, efficient way, and increase convenience for public services, as well as ensuring that visitors can enjoy worry-free services.

For example, a screen with a heat map will guide visitors on which parts of the park are overly crowded and the expected duration of that traffic, and will also alert the park managers when the traffic flow hit its peak on one spot. Another example is the system can automatically alert park workers nearby when a trash can is overflowing, and direct them to the can for cleaning according to an app’s map navigation.

The real-time heat map at the gate

Additionally, to achieve an omni-channel experience and support more flexibility, JD has included a series of contactless offline facilities in the park, such as an autonomous delivery vehicle, restaurant and store, as well as providing autonomous park entrance and payment solutions.

A park worker is directed to an overflowing trash can via an AI-powered app

“JD is honored to participate in the program,” said Yu Zheng, vice president of JD.com. “The system can combine a city’s governance with service, which not only can be used in a whole city, but also can be applied for a park, ensuring the park’s safety and stability, as well as visitors’ experience. It will help promote a city’s sustainable development.”

This is not the first program that has utilized the intelligent city operation system under JD Technology. Last September, JD helped Nantong, Jiangsu province build China’s first urban governance modernization command center.

The theme of this year’s Jiangsu exposition is “ecosystem and intelligence,” and is the 11^th edition since its first edition held in 2000. The new edition aims at creating a park with integrated aspects for visitors including an exhibition, entertainment experience, vacation and care center.

(ling.cao@jd.com)

Apr 18, 2024| ESG, JD Logistics, JD Retail, JD Technology

JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics

Yuchuan Wang

JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.

The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.

Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”

JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.

“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”

By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.

(yuchuan.wang@jd.com)

Dec 13, 2023| JD Technology

JD Technology’s Supply Chain Financing Extends to Third-Party Warehouses

Yuchuan Wang

JD Technology, the technology services arm of JD.com, recently announced the opening of its supply chain finance services to third-party warehouses. In collaboration with Deppon Express, JD Technology now provides warehousing operations + mortgage financing solutions to clients in sectors ranging from home appliances to wine & spirits industries.

Since 2014, JD Technology has been at the forefront of offering logistics financing solutions tailored to industry needs. At present, JD’s mortgage financing offers loans secured against stored goods. This innovative platform supports real-time, automated management of collateral, enabling around-the-clock repayment options. For merchants selling through JD.com’s retail business, JD Retail, credit lines of up to RMB 10 million can be approved automatically, with funds made available instantly. This contrasts with traditional financial institutions, as non-JD Retail merchants benefit from simpler document submission requirements and a more efficient due diligence process.

Deppon Express operates in more than 60 cities and has 1.3 million square meters of warehouse space. It provides customized solutions for large and delicate items such as home appliances, furniture, and wine & spirits, and enhances JD’s supply chain financing in monitoring and managing goods in warehouses. JD Technology’s expertise in supply chain financing is anchored by three core capabilities: the efficient management of goods, accurate valuation of goods, and a robust network for goods disposal. Specifically, in terms of product admission and valuation, JD Technology can integrate online sales data to systematically and dynamically estimate the value of goods. This approach considers various factors, including historical transaction data, product price trends, and projected market demand, and more.

JD Technology’s logistics financing solutions are making a significant impact across nine key industries, ranging from home appliances to spirits, and encompassing sectors like computer and office supplies, mobile phones, as well as baby and maternal products. The scale of its operations is vast, having overseen more than 2,000 warehouses and managing an inventory valued at over 20 billion yuan.

(yuchuan.wang@jd.com)