Mar 9, 2020|
Mulan of JD Logistics: Remarkable Women
by Ling Cao and Ella Kidron
With the 110th International Women’s Day taking place this past March 8th, JD Logistics has shared several stories from courageous women on its staff. Whether on the roads or in the delivery station, these women have taken the extra mile to support colleagues and customers.
Si Si, Marketing Head of JD’s Central China region
On March 8, the Wuhan Women’s Federation named its inaugural group of female heroes in fighting COVID-19 in Wuhan. Si Si, Marketing Head of JD’s Central China region was among the 177 heroes named. During the epidemic, she has been a key member of JD’s prevention and control center in Central China region. Since January 21, she has been working to ensure that supplies can reach people in need. She has gone back and forth repeatedly to Huoshenshan hospital to coordinate a plan to make sure the support from JD reaches the hospital in a timely manner. In addition, she accompanied a JD driver on Chinese New Year’s Eve to deliver masks to hospitals in Wuhan.
Guangle Ren, General Manager of JD’s Central region
Guangle Ren, General Manager of JD’s Central region, played an important role in guaranteeing JD’s support during the epidemic period. The Central region office will be responsible for business in Hubei, Henan, Hunan and Jiangxi provinces. On January 19, she realized the severity of the epidemic and asked her team to prepare accordingly. “I asked our employee services team to check temperatures every day and to buy protective supplies, Vitamin C, and report to this information to headquarters each day. I decided with my core team that we need to keep working during Chinese New Year, and we quickly agreed and have been working at JD’s Asia No.1 logistics park in Wuhan.” Ren added.
Ren quickly arranged to get protective supplies including masks, disinfectant, thermometer to every delivery station so that couriers can safely working on the frontlines. “Most of the management team is volunteering to support at delivery stations, helping to distribute protective materials.” During Chinese New Year she would make surprise visits to the deliver station.
As a female leader and working in the logistics industry for nearly 20 years, Ren has learned to remain calm in emergencies. “We don’t have other choices, we need to be brave and fight together.” She has been working for over 50 days straight and benefits from the support of her family. “I have been with JD for four years and my husband is supportive of my choice. He is in Henan province and will video call me every day and remind me to wear a mask.”
Hongjuan Liang, Truck driver
34-year old Hongjuan Liang is the only female truck driver in JD Logistics’ Northwest region Xi’an transfer station fleet. She joined JD in January 2019, and has excelled, becoming a team leader.
Her team of 22 drivers is responsible from transferring goods from JD’s Asia No.1 logistics park in Xi’an to the 60 delivery stations in the South Xi’an area. With COVID-19, e-commerce orders have significantly increased her and her team’s workload. From January 27 until today, Liang hasn’t taken a single day off. She arrives at work at 9 a.m. each morning to start coordinating the team and addressing any issues before setting off at noon in her own truck. When it’s not convenient for her colleagues to get food on the road, she will prepare it at home in advance and bring it to work to share.
Liang majored in nursing and has great admiration for the medical workers on the frontlines during the epidemic. Although she is not in the hospital fighting on the frontline, some of the goods she needs to transfer are medical supplies destined for Hubei province. She expressed that she hopes that during this special period, she and her team can help those who can’t easily get around by bringing convenience to them.
Hong Zeng, Operations manager
29-year old Hong Zeng is operations manager at JD Logistics Qingshan delivery station in Wuhan. From the Spring Festival until today, she hasn’t take a single day off, and is helping to ensure JD’s promise to continue to deliver through the epidemic no matter what.
With the pressure of double the amount of orders combined with road closures, the station is extremely busy. Before the couriers set off, she helps them find and sort packages and put them on their tricycle. When capacity is stretched, she will even make deliveries herself to reduce their burden. “If our couriers are pressed for time, I will deliver to customers via electric bicycle and then rush back to the station as fast as possible,” Zeng said.
The health of the team is top priority, and she makes sure to stress the importance of masks and disinfectant and other anti-epidemic precautions. Recently, she was unable to go back to Jingzhou to celebrate her dad’s birthday. “I just called and wished him a happy birthday,” she explained. “He was understanding. Everyone wants to have a warm family and I’m no exception. But compared with other people, I have two additional families – my station is my small family and JD is my big family,” she added.
Nov 7, 2024|
CIIE 2024: JD.com to Expand Imports of Specialty Brands, Strengthen Healthcare Partnerships, and Enhance Logistics
At the 7th China International Import Expo (CIIE) on November 5, JD Super, the supermarket division of JD.com, announced a major initiative to broaden its selection of imported specialty. Over the next three years, JD Super plans to introduce over 1,000 new international brands to meet the increasing demand for high-quality, diverse imported goods.
Meeting the Growing Demand for Quality Imports
According to JD Worldwide’s “White Paper on 2024 China Cross-Border Consumption Trends,” more than 80% of Chinese consumers are interested in imported products, with many prioritizing authenticity, quality, and fast delivery. In response, JD has significantly expanded its range of international offerings. During the ongoing Singles’ Day Grand Promotion, sales of cross-border products have surged, with more than 600 brands experiencing a sales increase of over 100% compared to last year.
Strengthening High-Quality Food Partnerships
Demonstrating JD.com’s commitment to sourcing high-quality products, JD Super signed a new procurement agreement at CIIE with Huadong Foods and Teys, a major Australian beef brand under Cargill. Under this agreement, JD Super and Huadong Foods will procure $50 million of Teys beef throughout 2025. This partnership underscores JD’s strategy of collaborating with trusted suppliers to provide high-quality, affordable beef to Chinese consumers.
Delivering Authentic Global Goods Efficiently
JD Logistics has built a robust logistics network that spans bonded, direct mail, and overseas warehouses, facilitating fast deliveries of imported items across categories such as electronics, fashion, beauty, food, and baby products. In many major cities, delivery times have been reduced to under 48 hours.
For instance, JD Super’s partnership with Raub of Malaysia enables the import of Musang King durians, which are harvested at peak ripeness and air-shipped with cold chain logistics for delivery within 24 hours. Additionally, JD.com also secured an early supply of Chilean cherries, available since October, which can be delivered in as little as 30 minutes in many areas through JD NOW, its on-demand retail service.
JD.com’s “JD National Pavilions” program, which features over 150 country-themed flagship stores from more than 70 countries and regions, continues to be a cornerstone of its import strategy. Supported by embassies and reputable organizations, this initiative offers Chinese consumers access to premium products and cultural experiences from around the world. In April, JD launched the JD National Pavilion of Mali, introducing popular items like shea butter and garnering over 40,000 followers.
Expanding Healthcare and Logistics Partnerships
JD Health is also making strides at CIIE by strengthening partnerships with leading global healthcare companies, including Merck, Bayer, and Roche. As “China’s premier online health access point,” JD Health is committed to integrating digital and physical healthcare resources to improve access and convenience for patients.
Key collaborations include initiatives with Haleon to promote brain health and anti-aging for the “silver economy,” with MSD China on a digital diabetes management model, and with Teva Pharmaceuticals to provide patient education for conditions such as tardive dyskinesia (TD) and Huntington’s disease (HD).
On the logistics front, JD Logistics announced plans to double its overseas warehouse space by 2025 and expand its network of bonded and direct mail warehouses. JD Express now serves over 60 countries, enhancing cross-border delivery efficiency and supporting both brands and consumers.
Through these efforts, JD.com reaffirms its commitment to sourcing and delivering authentic, high-quality imported products to Chinese consumers, supported by an advanced supply chain that ensures a superior shopping experience.
(vivian.yang@jd.com)
Nov 5, 2024|
JD Logistics Introduces “Zhilang” Intelligent Warehousing Solution at CeMAT Asia 2024
JD Logistics (also known as JINGDONG Logistics) announced today at CeMAT ASIA 2024 its latest Goods-to-Person (GTP) automated warehousing innovation, the “Zhilang” solution. Meaning “Intelligent Wolf”, Zhilang is a proprietary system that improves picking efficiency by over three times compared to traditional methods. This advanced system is already supporting operations during the Singles Day Grand Promotion.
The Zhilang GTP solution combines several technologies, including handling AGVs, lifting robots, and shelving systems, along with automated inbound and picking workstations and an empty tote reflow line. Leveraging warehouse height, Zhilang increases storage density to 2.5 times the industry average for facilities up to 10 meters high.
The system’s modular design enables handling AGVs and lifting robots to operate independently. Powered by JD Logistics’ self-developed “upper tote storage and lower picking scenarios” algorithm and “buffer storage” technology, the network is fully flexible for optimized routing. The high-precision navigation algorithm, dual-direction laser obstacle detection technology, and vision-based verification ensure precise retrieval with minimal error. Additionally, Zhilang’s payback period is 30% shorter than comparable solutions.
Currently, nearly 100 Zhilang AGVs and lifting robots are in operation at an intelligent logistics park in Beijing, handling nearly a million items, from tops to shoes. With a click, pickers receive requested items directly from the robots, enabling a seamless, automated order fulfillment process from inbound to outbound.
JD Logistics continues to advance logistics operations with a wide array of solutions, including the the Tianlang Tote Shuttle GTP system, Dilang AGV GTP system, Four-way Pallet Shuttle Storage system, Auto Remin Wall, and the Aidong mobile data terminal. In terms of software, JD Logistics’ WCS (warehouse control system), WES (warehouse execution system), RMS (robotics management system), 3D SCADA (3D supervisory control and data acquisition), and Lomir intelligent logistics park management platform, are used in over 1,600 JD-operated warehouses and client facilities.
As JD Logistics expands globally, its solutions now serve thousands of corporate clients across dozens of countries and regions, including Poland, the Netherlands, Germany, South Korea, the United States, and throughout Southeast Asia, the Middle East, and beyond.
JD’s Warehouse and Logistics Services Boost Sales of Health Merchants
