Apr 15, 2021|
3M Works with JD to Accelerate Digitalization
by Ling Cao
JD has worked with American industrial products giant 3M to accelerate its digital transformation. Deming Ding, general manager of JD Industrial Technology shared on April 15, “Sales of the 3M store surged since its opening, and the partnership has enabled both of our clients to enjoy one-stop procurement and training services.”
In September 2020, 3M opened a flagship store on the JD Industrial Technology e-commerce platform, a department under JD.com that specializes in industrial maintenance, repair and operations (“MRO”) products and services, and provides an intelligent purchasing platform and supply chain solutions for corporate customers.
3M’s online store on JD is aimed at providing enterprises with an efficient procurement channel for industrial products by combining 3M’s quality supplies and JD’s experience in e-commerce operations and understanding of enterprise consumers. Additionally, clients can arrange for onsite training from 3M’s professional engineers, resulting in improved operation efficiency, as part of 3M’s omni-channel business development plan. By working with JD, both parties connect 3M’s factories with brands’ authorized service centers across China, which enables clients to enjoy worry-free integrated services.
Boping Huang, e-commerce general manager for 3M’s safety and industrial products in the greater China region said, “The last two years has marked an important time for our industry, with new investment entering into the whole industry, and e-commerce infrastructure of industrial products becoming more and more comprehensive.”
One example of why Huang believes this is the industry’s increasing standardization. One of the challenges faced by the industry is a mass amount of non-standard row materials. To solve this issue, JD Industrial Technology has introduced a product pool, which uses JD’s AI and big data, and experience from leading brands such as 3M, so that clients can easily find and purchase specific products on JD. For instance, a very specialized screw.
Huang said, “3M will work with platforms including JD to accelerate the industry development, providing value for all clients.”
Nov 7, 2024|
CIIE 2024: JD.com to Expand Imports of Specialty Brands, Strengthen Healthcare Partnerships, and Enhance Logistics
At the 7th China International Import Expo (CIIE) on November 5, JD Super, the supermarket division of JD.com, announced a major initiative to broaden its selection of imported specialty. Over the next three years, JD Super plans to introduce over 1,000 new international brands to meet the increasing demand for high-quality, diverse imported goods.
Meeting the Growing Demand for Quality Imports
According to JD Worldwide’s “White Paper on 2024 China Cross-Border Consumption Trends,” more than 80% of Chinese consumers are interested in imported products, with many prioritizing authenticity, quality, and fast delivery. In response, JD has significantly expanded its range of international offerings. During the ongoing Singles’ Day Grand Promotion, sales of cross-border products have surged, with more than 600 brands experiencing a sales increase of over 100% compared to last year.
Strengthening High-Quality Food Partnerships
Demonstrating JD.com’s commitment to sourcing high-quality products, JD Super signed a new procurement agreement at CIIE with Huadong Foods and Teys, a major Australian beef brand under Cargill. Under this agreement, JD Super and Huadong Foods will procure $50 million of Teys beef throughout 2025. This partnership underscores JD’s strategy of collaborating with trusted suppliers to provide high-quality, affordable beef to Chinese consumers.
Delivering Authentic Global Goods Efficiently
JD Logistics has built a robust logistics network that spans bonded, direct mail, and overseas warehouses, facilitating fast deliveries of imported items across categories such as electronics, fashion, beauty, food, and baby products. In many major cities, delivery times have been reduced to under 48 hours.
For instance, JD Super’s partnership with Raub of Malaysia enables the import of Musang King durians, which are harvested at peak ripeness and air-shipped with cold chain logistics for delivery within 24 hours. Additionally, JD.com also secured an early supply of Chilean cherries, available since October, which can be delivered in as little as 30 minutes in many areas through JD NOW, its on-demand retail service.
JD.com’s “JD National Pavilions” program, which features over 150 country-themed flagship stores from more than 70 countries and regions, continues to be a cornerstone of its import strategy. Supported by embassies and reputable organizations, this initiative offers Chinese consumers access to premium products and cultural experiences from around the world. In April, JD launched the JD National Pavilion of Mali, introducing popular items like shea butter and garnering over 40,000 followers.
Expanding Healthcare and Logistics Partnerships
JD Health is also making strides at CIIE by strengthening partnerships with leading global healthcare companies, including Merck, Bayer, and Roche. As “China’s premier online health access point,” JD Health is committed to integrating digital and physical healthcare resources to improve access and convenience for patients.
Key collaborations include initiatives with Haleon to promote brain health and anti-aging for the “silver economy,” with MSD China on a digital diabetes management model, and with Teva Pharmaceuticals to provide patient education for conditions such as tardive dyskinesia (TD) and Huntington’s disease (HD).
On the logistics front, JD Logistics announced plans to double its overseas warehouse space by 2025 and expand its network of bonded and direct mail warehouses. JD Express now serves over 60 countries, enhancing cross-border delivery efficiency and supporting both brands and consumers.
Through these efforts, JD.com reaffirms its commitment to sourcing and delivering authentic, high-quality imported products to Chinese consumers, supported by an advanced supply chain that ensures a superior shopping experience.
(vivian.yang@jd.com)
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