Mar 31, 2023|
Blokker and Ochama Exceed Collaboration Ambitions
Collaboration milestone 200th Ochama pick-up points at Blokker stores
Amsterdam, 31 March 2023 – Blokker, a leading Dutch retail chain, and Ochama, a global innovator in omnichannel retail, today announced the two companies are expanding their collaboration while marking a major milestone with the opening of the 200th Ochama x Blokker pick-up point at Blokker stores. The collaboration has exceeded expectations as the original goal was to establish 50 pick-ups within a month. Today, the 200th Pick-up Go was opened at Blokker Goirle. The two parties aim to add more Blokker stores to Ochama’s pick-up point networks and fulfill 100,000 orders by the end of June.
Dutch consumer embraces omnichannel innovations
Blokker and Ochama are proving the success of their collaboration. In 2022, the companies launched a pilot program allowing customers to pick-up Ochama-ordered groceries at Blokker stores and Blokker to sell its products through Ochama’s online shop, with the aim to bring together the convenience of online and physical shopping for consumers. Since the first Pick-up point opened in The Hague, the concept has now been introduced throughout the country.
During the Singles’ Day promotion last November, revenue from the original four flagship Blokker pick-up points increased by 200% compared to September. In the past two months, the compound weekly growth rate of revenue at the newly added 50 Blokker pick-up points in February has reached 70%.
“Since launching this collaboration, we have seen a significant increase in both revenue and the number of orders,” says Danny Zhang, CEO of Ochama. “Consumers are taking advantage of the food and fresh produce assortment that’s being offered and we are seeing new traffic to the offline stores, as well.”
Next steps collaboration
The adaptation of this omnichannel concept by Dutch consumers highlights the success of the collaboration between Ochama and Blokker and the two parties’ vision of a stronger integration of physical retail presence with the convenience of online shopping. It proves that consumers place a premium on offline and online accessibility when buying everyday items.
“Blokker and Ochama have a perfect fit in this strategic partnership as we both focus on getting our customers the best possible convenience offering, always being present online or around the corner,” says Jeanine Holscher, CEO Blokker. “We are excited about the success and adaptation of this new concept in the Netherlands.”
“The partnership between Blokker and Ochama has made retail shopping experience as seamless and hassle-free as possible,” says Danny Zhang, CEO of Ochama. “We look forward to expanding our work with Blokker in the future to achieve new growth and offer new and existing customers a unique omnichannel experience. For the retail industry as a whole, this further proves the value of collaboration and innovation.”
About Blokker
Blokker has a network of more than 400 stores in the Netherlands, including more than 50 franchised stores, a webshop with an assortment of more than 500,000 items and more than 4,000 employees. For 127 years Blokker has been the low-cost specialist in cooking, dining and household with a wide range of household goods from distinctive brands and innovative quality products at a good price. Blokker’s head office is located in Amsterdam. Blokker’s distribution center has more than 100,000 m2 and is located in Geldermalsen. For more information: www.blokker.nl
About Ochama
Ochama is an innovative B2C omni-channel retailer that uses state-of-the-art retail and supply chain solutions to offer a comprehensive, full category assortment of products at low prices, including both food and non-food items such as home appliances, home living, electronics, fashion and more. Online orders can be collected from hundreds of pick-up points in Europe, or delivered right to the customer’s home. Ochama is part of JD.com, a Fortune Global 500 company, ranked 46th in 2022.
Nov 7, 2024|
CIIE 2024: JD.com to Expand Imports of Specialty Brands, Strengthen Healthcare Partnerships, and Enhance Logistics
At the 7th China International Import Expo (CIIE) on November 5, JD Super, the supermarket division of JD.com, announced a major initiative to broaden its selection of imported specialty. Over the next three years, JD Super plans to introduce over 1,000 new international brands to meet the increasing demand for high-quality, diverse imported goods.
Meeting the Growing Demand for Quality Imports
According to JD Worldwide’s “White Paper on 2024 China Cross-Border Consumption Trends,” more than 80% of Chinese consumers are interested in imported products, with many prioritizing authenticity, quality, and fast delivery. In response, JD has significantly expanded its range of international offerings. During the ongoing Singles’ Day Grand Promotion, sales of cross-border products have surged, with more than 600 brands experiencing a sales increase of over 100% compared to last year.
Strengthening High-Quality Food Partnerships
Demonstrating JD.com’s commitment to sourcing high-quality products, JD Super signed a new procurement agreement at CIIE with Huadong Foods and Teys, a major Australian beef brand under Cargill. Under this agreement, JD Super and Huadong Foods will procure $50 million of Teys beef throughout 2025. This partnership underscores JD’s strategy of collaborating with trusted suppliers to provide high-quality, affordable beef to Chinese consumers.
Delivering Authentic Global Goods Efficiently
JD Logistics has built a robust logistics network that spans bonded, direct mail, and overseas warehouses, facilitating fast deliveries of imported items across categories such as electronics, fashion, beauty, food, and baby products. In many major cities, delivery times have been reduced to under 48 hours.
For instance, JD Super’s partnership with Raub of Malaysia enables the import of Musang King durians, which are harvested at peak ripeness and air-shipped with cold chain logistics for delivery within 24 hours. Additionally, JD.com also secured an early supply of Chilean cherries, available since October, which can be delivered in as little as 30 minutes in many areas through JD NOW, its on-demand retail service.
JD.com’s “JD National Pavilions” program, which features over 150 country-themed flagship stores from more than 70 countries and regions, continues to be a cornerstone of its import strategy. Supported by embassies and reputable organizations, this initiative offers Chinese consumers access to premium products and cultural experiences from around the world. In April, JD launched the JD National Pavilion of Mali, introducing popular items like shea butter and garnering over 40,000 followers.
Expanding Healthcare and Logistics Partnerships
JD Health is also making strides at CIIE by strengthening partnerships with leading global healthcare companies, including Merck, Bayer, and Roche. As “China’s premier online health access point,” JD Health is committed to integrating digital and physical healthcare resources to improve access and convenience for patients.
Key collaborations include initiatives with Haleon to promote brain health and anti-aging for the “silver economy,” with MSD China on a digital diabetes management model, and with Teva Pharmaceuticals to provide patient education for conditions such as tardive dyskinesia (TD) and Huntington’s disease (HD).
On the logistics front, JD Logistics announced plans to double its overseas warehouse space by 2025 and expand its network of bonded and direct mail warehouses. JD Express now serves over 60 countries, enhancing cross-border delivery efficiency and supporting both brands and consumers.
Through these efforts, JD.com reaffirms its commitment to sourcing and delivering authentic, high-quality imported products to Chinese consumers, supported by an advanced supply chain that ensures a superior shopping experience.
(vivian.yang@jd.com)
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