Jun 19, 2025|
JD.com Sets New Record for 618 Grand Promotion: Over 2.2 Billion Orders Placed, More Than 100% Year-on-Year Growth in Shoppers
JD.com announced that it achieved record-breaking results during the 2025 JD.com 618 Grand Promotion, the company’s anniversary and China’s largest mid-year shopping festival. As of 11:59 PM (UTC+8) on June 18, the number of purchasing users more than doubled year-on-year. Across JD.com’s online and offline retail, and food delivery businesses, total order volume surpassed 2.2 billion orders. At the same time, the JD.com app reached a new all-time high in daily active users (DAU). The company continued to lead the industry in both scale and growth of the electronics (3C) and home appliance categories, while apparel & beauty, and daily necessities posted the fastest growth in the industry. Orders from over one million offline stores saw robust growth.
JD.com’s food delivery business is connected to over 1.5 million quality restaurants across 350 cities in China. Supported by a nationwide network of more than 120,000 riders, JD Food Delivery has seen its daily orders exceed 25 million during this year’s 618 promotion.
On June 18, JD.com opened its first 7FRESH Gourmet MALL in Harbin, marking the debut of China’s first gourmet mall to feature full live-streaming of kitchen operations, offering customers peace of mind. JD MALL, the company’s flagship experiential retail format, is also rapidly expanding across the country, with a total of 24 locations. Millions of offline stores nationwide also joined the 618 Grand Promotion, providing consumers with a seamless omnichannel shopping experience. Over 3,000 JD Electronics stores saw their sales increase by more than 240% year-on-year. JD Auto Care service orders increased by 263% year-on-year.
Leveraging JD.com’s industry-leading automated logistics and global supply chain capabilities, the company’s European retail business now covers 25 countries through the ochama and Joybuy e-commerce platforms, with same-day and next-day delivery services available in multiple locations. Transaction volume of home appliances on ochama increased by 141% year-on-year on the first promotion day of the 618. JD Global Sales has also expanded its direct-shipping logistics service to 36 countries and regions, including Singapore, Japan, and South Korea. In addition, JD Worldwide, the import cross-border e-commerce business, saw sales of gaming consoles surge by over 110% year-on-year.
During this year’s 618 promotion, JINGDONG Logistics (JD Logistics) achieved a new milestone by delivering fresh lychees from Guangdong’s Lingnan orchards to consumers in major Chinese cities within just 24 hours. This feat was made possible through a combination of air transport, high-speed rail connections, dedicated cold-chain routes, and expanded cold-storage networks. Advanced sorting equipment deployed at production sites ensured both speed and freshness. JINGDONG Logistics’ “Integrated Delivery & Installation” service achieved a year-on-year surge exceeding 300% in orders for large home appliances. Notably, On June 18, JINGDONG Logistics launched JoyExpress, its self-operated B2C express delivery service in Saudi Arabia, providing delivery as fast as same-day or next-day. JD couriers collectively traveled approximately 14.4 million kilometers every day during the event—a distance equivalent to circling the globe 360 times.
New business models are driving transformative upgrades for local industries. JD Super, the supermarket division of JD.com, is now collaborating with more than 100 specialized agricultural belts nationwide, helping farmers to establish over 1 million mu (or approximately 66,667 hectares) of JD-certified production bases. These efforts not only boost sales of regional specialties like Lingnan lychees but also pass savings directly to consumers through streamlined farm-to-table pricing.
On the technology front, JD Technology’s Digital Representatives powered over 17,000 brand live-streaming rooms. These AI virtual assistants went beyond merely handling overnight broadcasts; they actively engaged with audiences across multiple time slots, gaining widespread popularity. Crucially, the technology lowered the barriers to entry for smaller businesses, enabling even modestly resourced merchants to easily adopt and benefit from 24/7 interactive sales channels. Meanwhile, JD Cloud’s JoyBuild, a large language model-development platform powering the festival’s technical backbone, saw its API calls surge by 212% compared to the same period last year.
The success of JD.com’s 618 promotion demonstrates how innovation and consumer needs drive each other. By strengthening every link in our supply chain—from farmers’ fields to AI systems to delivery networks—we create shared benefits. Whether customers shop through their screens or at offline stores, JD.com delivers consistent high quality, great value, and premium service.
Jun 18, 2025|
JINGDONG Logistics’ JoyExpress Makes Debut in Saudi Arabia, Enabling Delivery as Early as the Same or Next day
Riyadh, Kingdom of Saudia Arabia, June 18, 2025 – JINGDONG Logistics (also known as JD Logistics) launches JoyExpress, its self-operated B2C express delivery service in Saudi Arabia. Covering most regions, JoyExpress provides customers with high-quality doorstep delivery options, including cash-on-delivery, and delivery as fast as same-day or next-day, all fulfilled by its team of uniformed in-house couriers.
Through its self-operated model, JoyExpress delivers reliable last-mile services while contributing to local job creation and the continued development of Saudi Arabia’s logistics sector. In Saudi Arabia, JINGDONG Logistics is establishing a network of warehouses, transfer and sorting centers, and a growing number of delivery stations. It is building a professional local team that includes in-house couriers, drivers, warehouse staff and customer service personnel. In addition to express delivery, the company also offers enterprise clients seamless and efficient end-to-end supply chain logistics solutions.
JoyExpress will offer a suite of additional value-added services, including address changes, temporary return storage, scheduled deliveries, reverse pickups, and insurance coverage. It will also support cross-border shipping, customs clearance, and local transportation, offering a fully integrated solution for international and domestic commerce.
JINGDONG Logistics is the logistics arm of China’s largest retailer JD.com. As one of the world’s leading technology-driven supply chain solutions and logistics services providers, JINGDONG Logistics is widely recognized for its self-built warehousing and delivery network. In China, the company operates more than 3,600 warehouses, 19,000 delivery stations and service outlets, and employs nearly 510,000 front-line operational employees, serving more than 600 million consumers and business clients.
Saudi Arabia’s Courier, Express, and Parcel (CEP) market is growing rapidly, driven by a digitally savvy population and the continued rise of e-commerce. The market size is expected to expand at a CAGR of 6.48% from 2025 to 2030, with the B2C segment already accounting for 56% of the market value in 2024 according to Mordor Intelligence.
“JINGDONG Logistics’ investment in Saudi Arabia aligns with our national vision to become a global logistics hub,” said Mr. Rayan Albakri, Deputy Minister for Logistics Services at Saudi Arabia’s Ministry of Transport and Logistics Services. “We welcome the company’s advanced self-operated express delivery services, which we believe will not only elevate service standards in the Kingdom but also create new opportunities for employment, innovation, and industry development in support of Vision 2030.”
“The launch of JoyExpress marks a key milestone in JD.com’s international journey and business development in Saudi Arabia. JINGDONG Logistics will provide leading edge services to our customers in KSA and importantly align with Saudi Arabia’s Vision 2030 strategy with its focus on Logistics and Job Creation,” said Charlie Peng, Head of Middle East at JINGDONG Logistics. “We look forward to expanding JoyExpress across the Kingdom, bringing our industry-leading large-item delivery and installation capabilities to the market, while continuously enhancing our sector-specific supply chain logistics capabilities in areas such as apparel, electronics, and fresh goods.”
With the launch of JoyExpress, JINGDONG Logistics has now established a fully self-operated logistics chain in the Middle East, encompassing warehousing, transport, and last-mile delivery. Moving forward, the company will continue to scale its global warehousing network, expand international flight routes, and enhance multimodal transportation capabilities to better serve customers and partners across the region.
Media contact:
About JINGDONG Logistics
JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six highly synergized logistics networks including warehousing, line-haul transportation, last-mile delivery network, bulky items, cold chain logistics, and cross-border logistics networks. As of December 31, 2024, including cloud warehouses operated by third parties, JINGDONG Logistics manages over 3,600 warehouses, with a total area exceeding 32 million square meters. Its comprehensive service coverage spans nearly all regions, towns, and populations across China. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 100 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1 million square meters, spanning 19 countries and regions worldwide. “JoyLogistics” and “JoyExpress” are JINGDONG Logistics’ international business brands.
About JD.com, Inc.
JD.com, Inc. (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading e-commerce company transferring to be a technology and service enterprise with supply chain at its core. JD.com, Inc.’s business has expanded across retail, technology, logistics, health, property development, industrials, private label, insurance and international business. Ranked 47 on the Fortune Global 500, JD.com, Inc. is China’s largest retailer by revenue.
Corporate Strategy Factsheet | Jd.com
