Jul 16, 2025|
JD Food Delivery Upgrades Rider Experience for Workforce with 150,000 New E-Bikes, Offers Enhanced Benefits
By the end of June, JD Food Delivery’s full-time rider workforce increased to over 150,000 people. And with the summer delivery peak approaching, JD will put in RMB 2 billion worth of resources to enhance rider experience and benefits, offering substantial upgrades beyond existing social insurance benefits, known as the “five social insurances and one housing fund.” Full-time riders will receive special monthly allowances during extreme weather seasons, alongside 150,000 new state-of-the-art electric bikes to elevate their work experience.
The e-bike incentive program will refund the purchase costs to riders who complete 3,000 orders within 90 days of using the new bikes. The program has already launched in Beijing, Changsha, and Nanjing, with plans for a nationwide rollout. Riders will also sport racing-inspired uniforms and badges, boosting their professional image and sense of pride.
These sleek, JD-red electric bikes are designed for both performance and style, featuring ergonomic seats and backrests that rotate 180 degrees for rest, as well as portable fridges with dual-core cooling chips that double chilling efficiency compared to traditional models. The portable fridges ensure ice-cold deliveries stay fresh, enhancing customer satisfaction. The bikes also come with glowing, eco-friendly PU foam-insulated delivery boxes that extend heat retention by 100%, with free daily disinfection at stations to maintain hygiene.
JD Food Delivery drivers on the new bike. One driver uses his rotating backrest as he takes a well-earned break.
A JD Food Delivery spokesperson emphasized, “We’re committed to rewarding our riders’ hard work with tangible benefits. These upgrades not only enhance service quality but also ensure our riders feel valued and respected.”
This comprehensive welfare model sets a new standard for the delivery industry, earning recognition and support from riders and the public.
(vivian.yang@jd.com)
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JD.com Introduces Tax Refund Service to Over 100 Stores Across China — Here’s What Overseas Visitors in China Need to Know
There’s nothing better when travelling overseas than getting a tax refund on products you’ve bought. Well, the good news is that at China’s largest retailer by revenue, JD.com, international customers can apply for a tax refund of up to 9% at designated in-store counters.
JD MALL and JD Electronics & Appliances City Flagship Stores have been officially designated as tax refund-eligible outlets for overseas visitors. And to cash in, all you need to do is to make an eligible purchase of RMB 200 or more in a single store on the same day and present valid identification in one of 106 authorized stores in 39 cities across China.
It’s that simple!
“We have introduced multilingual signage, detailed tax refund guides, and bilingual announcements throughout our stores to help international shoppers easily access the service,” said a JD MALL spokesperson. “Customers can either pick up their purchases in-store or opt for complimentary delivery to their hotels.”
As China’s largest retailer by revenue, JD.com is a trusted destination for shoppers seeking authentic, high-quality products. With the introduction of the tax refund service, overseas visitors in key tourist and trade cities such as Shanghai, Beijing, Chengdu, Nanjing, Guangzhou, Kunming, Chongqing, Suzhou, Xi’an, Dalian, Qingdao, Hangzhou, Wuhan, Dongguan, and Yiwu can now enjoy a seamless shopping experience, with access to more than 50,000 products across more than 100 categories, from consumer electronics and home appliances, to household goods, beauty products, and more.
JD MALL and JD Electronics and Appliances City Flagship Stores represent JD.com’s innovative approach to offline retail, delivering immersive, digitally integrated, one-stop shopping experiences. JD.com data shows that portable, high-tech products such as smartphones, laptops, smartwatches, drones, projectors, electric toothbrushes, massage devices, hair dryers, and robotic vacuum cleaners have proven especially popular with international customers.
JD Autonomous Delivery Robots (2)
