Dec 8, 2021| ESG

JD and ATRenew Co-launch Circular Economy Report

Vivian Yang

by Vivian Yang

The post-consumption electronic wastes generated in big cities represent the sleeping “metal mines” — if “waken up“ and fed into the recycling loop, they would create considerable economic and environmental benefits. This is the conclusion from the latest “2021 Circular Economy Research Report” released on Dec. 1，co-produced by JD.com, Kearney and ATRenew, a technology-driven used consumer electronics transactions and services platform in China and an investee of JD.com.

The report noted that promoting trade-in services play a significant role in putting idle electronic products, primarily mobile phones, into the circular economy as well as boosting consumption, especially when it comes to big-sized home appliances in physical stores, according to data from JD and ATRenew’s user survey and second-hand goods sales data over the last four years.

In 2020, through close collaboration with JD.com and other retailers, ATRenew recycled more than 23 million second-hand products, mostly electronics, for resale or disposal in an environmentally responsible way. It enabled more than 100,000 SMEs to offer products’ trade-in services last year and dismantled about 225,000 electronic products, cutting down 36.1 tons of e-waste.

While the report emphasized the necessity of e-waste recycling both for the sake of metal parts value such as copper, gold, silver, palladium and other metals, and reducing heavy metal and battery pollution, it also revealed consumers’ various concerns over returning their electronic goods.

Around 46% of respondents claimed they don’t have a convenient way to dispose of their outdated electronic devices; 17.8% expressed concerns about data security; and 38% said they keep three or more idle electronic goods at home.

According to CINNO Research, an industry consultancy, 307 million mobile phones were sold in China in 2020. According to a JD Mobile user survey, roughly half of consumers replace their electronic items, mostly mobile phones, every two years.

To step up efforts on consumer electronics recycling, this July, ATRenew launched a pilot initiative called the “integrated city model” to bring together resources and capabilities of cities, merchants, retailers, and customers to increase the rate of circular economy adoption.

At the same time, JD.com announced a new 5-year low-carbon program in 2021, pledging to invest RMB 1 billion yuan in green supply chain construction and a 35 percent increase in carbon efficiency.

(vivian.yang@jd.com)

Dec 3, 2024| ESG

JD Foundation Advances Disability Support Initiatives in Strategic Partnership

Vivian Yang

On November 29, in celebration of the 33rd International Day of Persons with Disabilities, JD Foundation, in collaboration with the Beijing Disabled Persons’ Federation and the Beijing Disabled Persons’ Welfare Foundation, hosted a series of charitable events at JD.com’s headquarters. JD Foundation and the Beijing Disabled Persons’ Welfare Foundation have established a strategic partnership focused on improving the quality of life for people with disabilities, promoting their integration into society, exploring new philanthropic models, and creating awareness for public welfare institutions. These efforts are collectively aimed at achieving high-quality development in disability support services.

JD.com has a longstanding commitment to supporting individuals with disabilities since its inception. As early as 2005, when JD.com entered the e-commerce sector, the company has employed individuals with disabilities. Over the years, the company has expanded its efforts through skills training and empowerment initiatives, facilitating employment and entrepreneurship opportunities for individuals with disabilities. In October of 2013, JD Customer Service launched the “Sunshine Angels” project, through which hundreds of individuals with disabilities have been employed, with plans to offer part-time positions to 1,000 more. JD.com currently employs over 4,000 individuals with disabilities, a number that continues to grow.

The November 29 event featured a charity bazaar with handicrafts created by people with disabilities. The well-attended bazaar showcased a variety of unique items, including crocheted wool flowers, ornaments, enamelware, bracelets, Beijing silk figurines, children’s paintings, paper cuttings, and postcards. Proceeds from the sales will go toward disability-related charitable causes. JD employees who made purchases each received a certificate and a commemorative badge recognizing their support and participation in disability advocacy.

One of the event’s highlights was a guide dog demonstration, where three guide dog users and their canine companions captured the attention of attendees. The guide dogs demonstrated their ability to assist their owners in navigating streets, avoiding obstacles, and ensuring safe travel. Guide dogs not only help visually impaired individuals to navigate and find destinations but also serve as protectors during emergencies. Beyond their practical assistance, these dogs are invaluable companions, providing emotional support to their owners.

The event also featured an inspiring performance by artists with disabilities from Beijing, Hebei, Tianjin, and other regions, in which they presented a rich tapestry of songs, dances, instrumental music, and storytelling. The performance provided a vibrant, heartwarming cultural showcase to attendees.

(vivian.yang@jd.com)

Oct 30, 2024| ESG, JD Worldwide

Ochama Expands in Europe, Launches New Warehouse in Poland to Boost Efficiency

April Chai

Ochama, the European omni-channel retail brand of JD.com, Inc. (also known as JINGDONG), has announced the launch of a new automated warehouse in Poland, aimed at boosting operational efficiency and enhancing customer experience throughout the region.

The new warehouse is strategically located near the Polish-German border, spanning 27,000 square meters. Utilizing a flexible goods-to-person system, it improves picking efficiency to three times that of a traditional approach. The facility enables ochama to achieve 48-hour fulfillment across Poland, with some orders eligible for same-day delivery, while also raising the 48-hour fulfillment rate in Germany to 80%. Additionally, the warehouse utilizes a rooftop photovoltaic power system and new energy forklifts, underscoring ochama’s commitment to sustainability.

This expansion positions ochama to meet the evolving needs of its growing European customer base. Ochama’s orders in Poland and Germany have surged by 284% year-over-year from January to October this year. The new warehouse, alongside ochama’s five other warehouses in the Netherlands and France, will serve customers across 24 European countries. Through a regional distribution strategy, ochama deploys products closer to customers, reducing delivery times and enhancing service efficiency.

Ochama now offers home delivery in 24 European countries, with more than 900 pick-up points across the Netherlands, Germany, Belgium, and France, along with over 1,000 pick-up lockers in the Netherlands and Belgium. Through continuous innovation, infrastructure enhancements, and advanced fulfillment capabilities, ochama remains dedicated to providing European customers with an efficient, reliable shopping experience.

About ochama

Ochama is an innovative B2C omni-channel retailer that uses state-of-the-art retail and supply chain solutions to offer a comprehensive, full-category assortment of both top-rated and budget-friendly products at the best prices. A subsidiary of JD.com, Inc., China’s largest retailer by revenue, ochama leverages advanced supply chain technologies and automated warehouses to redefine the shopping landscape. Our slogan, “Shopping made simple,” perfectly captures our mission. We are dedicated to fulfilling all our customers’ needs and providing a shopping experience that is not only easy and convenient but also enjoyable and fun.

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