Oct 14, 2022| ESG

JD.com is Runner-Up Chinese Company on Forbes’ 2022 World’s Best Employers

Vivian Yang

by Vivian Yang

JD.com jumped 52 positions to No. 30 on Forbes’ list of 2022 World’s Best Employers, released on Oct. 12. It is the fifth year in a row that the company has been listed on the ranking, and this year JD.com came in second place among Chinese companies.

The ranking is compiled through surveys of 150,000 full-time and part-time workers from 57 countries working for multinational companies and institutions, regarding aspects of their corporate impact and image, talent development, gender equality, and social responsibility.

Providing quality work and boosting staff well-being have been essential pursuits for JD.com in the company’s long-term development. By the end of 2021, the number of JD employees (including those from non-listed affiliates) surpassed 420, 000. They consist of a huge talent pool in a variety of businesses in which JD engages, ranging from retail, logistics, technologies, healthcare, finance, industrial development and more.

According to the characteristics of different positions, the company offers a whole set of customized HR solutions, including clear career prospects, diversified training, competitive compensations, and thoughtful employee benefits.

As of today, JD has allocated over RMB 1.4 billion yuan in its staff housing plan, and nearly RMB 100 million yuan for its employee relief foundation, among an array of other measures that aim to enhance employees’ sense of belonging and happiness.

JD.com also provides a minimum of 128 days of maternity leave for its employees (with most regions offering 158 days, and some regions offering up to 190 days). In certain regions, employees are entitled to an additional 30 days of maternity leave as a welfare benefit. Depending on the regulations in different regions nationwide, JD.com provides a minimum of five days of parental leave for employees, and expecting fathers are entitled to a minimum of 10 days of paternity leave, allowing both fathers and mothers to be with their children. The company also offers paid leave for employees to attend parent-teacher conferences, enabling them to better accompany their children’s growth. In addition, depending on the nature of the job, JD.com provides flexible working hour policies for certain positions as well as work-from-home policies during the COVID-19 pandemic.

JD.com creates many fast-growth opportunities for the younger generation. In the past four years, JD has continuously opened a significant number of positions for fresh graduates, which has opened 358 types of positions and accumulatively offered nearly 60,000 job opportunities.

JD’s staff promotion statistics in early 2022 showed that nearly 50 percent of employees from campus recruitment gained promotions and nearly 70 percent of newly graduated technical staff in their late twenties have become core members of the teams, with many starting to shoulder important management responsibilities.

Read more about JD’s employee support efforts in our 2022 ESG Report.

(vivian.yang@jd.com)

Dec 3, 2024| ESG

JD Foundation Advances Disability Support Initiatives in Strategic Partnership

Vivian Yang

On November 29, in celebration of the 33rd International Day of Persons with Disabilities, JD Foundation, in collaboration with the Beijing Disabled Persons’ Federation and the Beijing Disabled Persons’ Welfare Foundation, hosted a series of charitable events at JD.com’s headquarters. JD Foundation and the Beijing Disabled Persons’ Welfare Foundation have established a strategic partnership focused on improving the quality of life for people with disabilities, promoting their integration into society, exploring new philanthropic models, and creating awareness for public welfare institutions. These efforts are collectively aimed at achieving high-quality development in disability support services.

JD.com has a longstanding commitment to supporting individuals with disabilities since its inception. As early as 2005, when JD.com entered the e-commerce sector, the company has employed individuals with disabilities. Over the years, the company has expanded its efforts through skills training and empowerment initiatives, facilitating employment and entrepreneurship opportunities for individuals with disabilities. In October of 2013, JD Customer Service launched the “Sunshine Angels” project, through which hundreds of individuals with disabilities have been employed, with plans to offer part-time positions to 1,000 more. JD.com currently employs over 4,000 individuals with disabilities, a number that continues to grow.

The November 29 event featured a charity bazaar with handicrafts created by people with disabilities. The well-attended bazaar showcased a variety of unique items, including crocheted wool flowers, ornaments, enamelware, bracelets, Beijing silk figurines, children’s paintings, paper cuttings, and postcards. Proceeds from the sales will go toward disability-related charitable causes. JD employees who made purchases each received a certificate and a commemorative badge recognizing their support and participation in disability advocacy.

One of the event’s highlights was a guide dog demonstration, where three guide dog users and their canine companions captured the attention of attendees. The guide dogs demonstrated their ability to assist their owners in navigating streets, avoiding obstacles, and ensuring safe travel. Guide dogs not only help visually impaired individuals to navigate and find destinations but also serve as protectors during emergencies. Beyond their practical assistance, these dogs are invaluable companions, providing emotional support to their owners.

The event also featured an inspiring performance by artists with disabilities from Beijing, Hebei, Tianjin, and other regions, in which they presented a rich tapestry of songs, dances, instrumental music, and storytelling. The performance provided a vibrant, heartwarming cultural showcase to attendees.

(vivian.yang@jd.com)

Oct 30, 2024| ESG, JD Worldwide

Ochama Expands in Europe, Launches New Warehouse in Poland to Boost Efficiency

April Chai

Ochama, the European omni-channel retail brand of JD.com, Inc. (also known as JINGDONG), has announced the launch of a new automated warehouse in Poland, aimed at boosting operational efficiency and enhancing customer experience throughout the region.

The new warehouse is strategically located near the Polish-German border, spanning 27,000 square meters. Utilizing a flexible goods-to-person system, it improves picking efficiency to three times that of a traditional approach. The facility enables ochama to achieve 48-hour fulfillment across Poland, with some orders eligible for same-day delivery, while also raising the 48-hour fulfillment rate in Germany to 80%. Additionally, the warehouse utilizes a rooftop photovoltaic power system and new energy forklifts, underscoring ochama’s commitment to sustainability.

This expansion positions ochama to meet the evolving needs of its growing European customer base. Ochama’s orders in Poland and Germany have surged by 284% year-over-year from January to October this year. The new warehouse, alongside ochama’s five other warehouses in the Netherlands and France, will serve customers across 24 European countries. Through a regional distribution strategy, ochama deploys products closer to customers, reducing delivery times and enhancing service efficiency.

Ochama now offers home delivery in 24 European countries, with more than 900 pick-up points across the Netherlands, Germany, Belgium, and France, along with over 1,000 pick-up lockers in the Netherlands and Belgium. Through continuous innovation, infrastructure enhancements, and advanced fulfillment capabilities, ochama remains dedicated to providing European customers with an efficient, reliable shopping experience.

About ochama

Ochama is an innovative B2C omni-channel retailer that uses state-of-the-art retail and supply chain solutions to offer a comprehensive, full-category assortment of both top-rated and budget-friendly products at the best prices. A subsidiary of JD.com, Inc., China’s largest retailer by revenue, ochama leverages advanced supply chain technologies and automated warehouses to redefine the shopping landscape. Our slogan, “Shopping made simple,” perfectly captures our mission. We are dedicated to fulfilling all our customers’ needs and providing a shopping experience that is not only easy and convenient but also enjoyable and fun.

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