Oct 14, 2022|
JD.com is Runner-Up Chinese Company on Forbes’ 2022 World’s Best Employers
by Vivian Yang
JD.com jumped 52 positions to No. 30 on Forbes’ list of 2022 World’s Best Employers, released on Oct. 12. It is the fifth year in a row that the company has been listed on the ranking, and this year JD.com came in second place among Chinese companies.
The ranking is compiled through surveys of 150,000 full-time and part-time workers from 57 countries working for multinational companies and institutions, regarding aspects of their corporate impact and image, talent development, gender equality, and social responsibility.
Providing quality work and boosting staff well-being have been essential pursuits for JD.com in the company’s long-term development. By the end of 2021, the number of JD employees (including those from non-listed affiliates) surpassed 420, 000. They consist of a huge talent pool in a variety of businesses in which JD engages, ranging from retail, logistics, technologies, healthcare, finance, industrial development and more.
According to the characteristics of different positions, the company offers a whole set of customized HR solutions, including clear career prospects, diversified training, competitive compensations, and thoughtful employee benefits.
As of today, JD has allocated over RMB 1.4 billion yuan in its staff housing plan, and nearly RMB 100 million yuan for its employee relief foundation, among an array of other measures that aim to enhance employees’ sense of belonging and happiness.
JD.com also provides a minimum of 128 days of maternity leave for its employees (with most regions offering 158 days, and some regions offering up to 190 days). In certain regions, employees are entitled to an additional 30 days of maternity leave as a welfare benefit. Depending on the regulations in different regions nationwide, JD.com provides a minimum of five days of parental leave for employees, and expecting fathers are entitled to a minimum of 10 days of paternity leave, allowing both fathers and mothers to be with their children. The company also offers paid leave for employees to attend parent-teacher conferences, enabling them to better accompany their children’s growth. In addition, depending on the nature of the job, JD.com provides flexible working hour policies for certain positions as well as work-from-home policies during the COVID-19 pandemic.
JD.com creates many fast-growth opportunities for the younger generation. In the past four years, JD has continuously opened a significant number of positions for fresh graduates, which has opened 358 types of positions and accumulatively offered nearly 60,000 job opportunities.
JD’s staff promotion statistics in early 2022 showed that nearly 50 percent of employees from campus recruitment gained promotions and nearly 70 percent of newly graduated technical staff in their late twenties have become core members of the teams, with many starting to shoulder important management responsibilities.
Read more about JD’s employee support efforts in our 2022 ESG Report.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
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JD Super’s Ninth Annual “Baby Party” Campaign: Supporting Families with Newborns
JD Super, JD.com’s omni-channel supermarket division, successfully concluded its ninth annual “Baby Party” campaign, which ran from April 1st to 14th. Collaborating with leading brands from home and abroad, the campaign introduced new products and services designed to improve the shopping experience and reduce expenses for families with newborns.
Pioneering services included the “Fresh Milk Powder Express,” guaranteeing delivery of farm-to-consumer baby formula within 28 days, and the “Free Diaper Offers for Newborns” initiative, set to distribute one million diaper packs annually. Moreover, the “Life’s First Bottle” project significantly reduces the costs of high-quality milk bottles by offering them exclusively online at a 50% discount.
JD Super’s specialized after-sales services extend to over 90% of the company’s self-operated products, offering services such as free returns or exchanges. Another highlight was the introduction of the Chun Rui milk formula, developed in partnership with Feihe, a leader in infant milk production. This collaboration ensures top-quality products at better value for families.
Additionally, JD Super launched an online portal dedicated to public welfare activities, which promotes cost-saving measures, shares knowledge on baby care, and supports charity initiatives.
As part of its commitment to philanthropy, JD Super donated essential baby supplies valued at over one million yuan to 1,000 families in the economically disadvantaged Liangshan Yi Autonomous Prefecture of Sichuan Province, supporting local parents in this region.
The 2024 Report on Cost of Childbearing and Childrearing in China shed light on the challenges faced by parents, including limited free time and growing anxiety over rising costs and product safety. JD Super aims to mitigate some of these concerns by providing support to families nationwide.
JD.com Named on Fortune’s 2022 Change the World List
