Aug 26, 2022|
JD.com Named among 2022 FORTUNE China ESG Impact List
by Vivian Yang and Xinyi Guan
JD.com has been named among FORTUNE China’s “2022 China ESG Impact List” released on August 23rd , together with 39 companies. This is the first time FORTUNE has taken ESG performance a metric to review companies in China, in hopes of honoring the vanguards and raising awareness of the ESG concept in China’s business community.
The list is conducted through a number of surveys, case studies, company interviews and also takes into account the finalists’ ESG information disclosure completeness and their comparative status in respective industries based on Retinitis’s data.
JD.com’s efforts in delivering essential supplies in the ongoing anti-COVID fights, its carbon reduction actions throughout the supply chain, and several governance practices are highlighted by FORTUNE China.
FORTUNE editor’s note:
JD.com’s “Green Stream Initiative” is exploring carbon reduction in every part of its supply chain ranging from packaging, warehousing, transportation, to product recycling and more. By the end of 2021, its “Green Stream Boxes” and other recyclable delivery packages have been accumulatively used 200 million times. Over the past five years, through close collaboration with partners from up and down-streams, the company enabled tens of thousands products to be delivered with original packages, saving the industry 10 billion disposable packages which equal to 20 million trees. JD Logistics is the first company of China’s logistics sector to join the Science Based Targets initiative (SBTi), committing to cut total carbon emissions by 50% from its 2019 level by 2030.
In March to May 2022, during Shanghai’s COVID-19 outbreak, JD summoned over 5,000 couriers and sorters from around the country and put in over RMB 2 billion yuan to ensure essential goods supply and support the livelihood of local people. On company governance, JD has included anti-corruption and other ESG-related targets into employees’ assessment, and in its board of directors, the percentage of independent directors has reached 66 percent.
While ranking the “biggest” companies on its the Global 500 list, FORTUNE also believes that it is equally important to identify those “respectable” companies who are pursuing heart-warming values beyond financial numbers, by improving the environment, protecting their employees and supporting communities. Their on-going practices are positively redefining the meaning of businesses.
Earlier this month, FORTUNE released the 2022 Global 500 list, in which JD.com moved up to the 46th position, continuing to stay top among Chinese companies of the industry six years in a row. The company is ranked 7th on FORTUNE China 500.
This May, JD.com released its “2021 Environment, Society and Governance Report”, including a dedicated chapter for the first time on climate change-related opportunities and risks that aligns with the Task Force on Climate-related Financial Disclosures (TCFD). The report shows that in the past year, JD advanced its carbon-reduction actions on all fronts from daily operations, supply chain management to sustainable consumption promotion and more. Meanwhile, JD has been supporting over 27,000 new, leading and specialized SMEs that are recognized at the provincial level. JD’s rural revitalization initiative, known as the “March to Rich Plan” has driven China’s rural areas to achieve an output value of RMB 320 billion yuan. On employment, by the end of 2021, the total number of JD employees including listed and non-listed companies exceeded 420,000, with 80 percent of its frontline staff coming from rural areas.
During the fight against COVID resurgences in China this spring, JD Logistics delivered more than 150,000 tons of essential goods to affected people, including staple food, medicines, infant and maternal products and more. Over 5,000 frontline workers were dispatched to Shanghai where they went up and beyond to ensure local people’s livelihoods, such as setting up more than 1,600 contact-free delivery stations in the neighborhoods. Incomplete statistics showed that the company has put in a total of RMB 2 billion yuan in supporting the fight against the pandemic in Shanghai, Beijing and other regions with outbreaks this year so far.
Positioned as a new type of real economy enterprise with both real economy DNA and attributes, and digital technologies and capabilities, JD.com attaches great importance to its social responsibilities since day one. On occasions of floods, pandemic outbreaks and other disaster alleviation events, the company can always be seen in the frontline and spare no effort to support the society. At the same time, the company continues to build and integrate its “Responsible Supply Chain” and its “Three Networks” of merchandises, warehouses and tech-driven services, which go beyond enhancing the stability and reliability of its own supply chain. By opening these infrastructure and technological capabilities, JD is also enabling more and more enterprises in its industrial ecosystem along the supply chain to accelerate their digital transformation and help them improve cost and efficiency, thus contributing to the smooth and high-quality growth of the real economy.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
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JD Super’s Ninth Annual “Baby Party” Campaign: Supporting Families with Newborns
JD Super, JD.com’s omni-channel supermarket division, successfully concluded its ninth annual “Baby Party” campaign, which ran from April 1st to 14th. Collaborating with leading brands from home and abroad, the campaign introduced new products and services designed to improve the shopping experience and reduce expenses for families with newborns.
Pioneering services included the “Fresh Milk Powder Express,” guaranteeing delivery of farm-to-consumer baby formula within 28 days, and the “Free Diaper Offers for Newborns” initiative, set to distribute one million diaper packs annually. Moreover, the “Life’s First Bottle” project significantly reduces the costs of high-quality milk bottles by offering them exclusively online at a 50% discount.
JD Super’s specialized after-sales services extend to over 90% of the company’s self-operated products, offering services such as free returns or exchanges. Another highlight was the introduction of the Chun Rui milk formula, developed in partnership with Feihe, a leader in infant milk production. This collaboration ensures top-quality products at better value for families.
Additionally, JD Super launched an online portal dedicated to public welfare activities, which promotes cost-saving measures, shares knowledge on baby care, and supports charity initiatives.
As part of its commitment to philanthropy, JD Super donated essential baby supplies valued at over one million yuan to 1,000 families in the economically disadvantaged Liangshan Yi Autonomous Prefecture of Sichuan Province, supporting local parents in this region.
The 2024 Report on Cost of Childbearing and Childrearing in China shed light on the challenges faced by parents, including limited free time and growing anxiety over rising costs and product safety. JD Super aims to mitigate some of these concerns by providing support to families nationwide.
JD Logistics Interim 2022 Financial Results Show Strong Growth
