Nov 13, 2025|
JD.com Unveils Third Quater 2025 Results, Harnessing a Robust Supply Chain to Propel Growth Through Innovation
On November 13, 2025, JD.com released its Q3 2025 financial results, which show a strong performance and healthy progress across our diverse business lines.
Our cutting-edge supply chain capabilities continue to drive exceptional customer experiences and pioneer industry innovation, marked by reaching a remarkable milestone: surpassing 700 million annual active customers by October.
Take a dive into the full report to uncover more insights into our journey.
(press@jd.com)
Aug 14, 2025|
JD.com Delivers Robust Q2 2025 Results, Driving Quality Growth
JD.com announced impressive Q2 2025 financial results on August 14 highlighting robust growth, key milestones, and a deep commitment to social responsibility. They underscore the company’s success in strategic initiatives and solidify JD.com’s leadership in retail and innovation. Read our full report.
Strong Financial Performance Across Sectors
- Revenue Growth: Total revenue reached RMB356.7 billion ($49.8 billion), up 22.4% year-on-year (YoY), exceeding expectations and marking the highest YoY growth rate in the recent three years.
- Core Retail Strength: Electronics and home appliances strengthened their lead, general merchandise revenues rose 16.4% YoY, and the supermarket business revenues achieved double-digit YoY growth for the sixth consecutive quarter.
- Service Expansion: Net service revenues surged 29.1% YoY, reflecting strong diversification.
- New Businesses’ Momentum: Revenues from new businesses, driven primarily by food delivery, jumped 199% YoY.
- User Engagement: Quarterly active customers and user shopping frequency both increased over 40% YoY, marking seven quarters of double-digit user growth.
Strategic Business Milestones
- 618 Grand Promotion Attains Unprecedented Success: The annual 618 event doubled the number of order-placing users YoY, processing over 2.2 billion orders across online retail, offline businesses, and JD Food Delivery. The event featured a record number of daily active users on the JD.com app and leadership in 3C electronics, home appliances, and fashion & beauty categories.
- Cross-Border E-Commerce Initiative: The launch of the “10 Billion Growth Plan” introduced 1,000 overseas brands to China, bringing in RMB10 billion ($1.4 billion) in total sales growth within three years.
- Global Logistics Expansion: JD Logistics, also known as JINGDONG Logistics, launched its self-operated express delivery brand “JoyExpress” in Saudi Arabia, offering same-day or next-day delivery for e-commerce purchases.
- Industry Recognition: Secured a spot in the prestigious Gartner’s Global Supply Chain Top 25 for the second consecutive year, China’s only retailer recognized for supply chain innovation excellence.
Commitment to Social Responsibility and Employee-First Initiatives
JD.com remains dedicated to creating value for employees and communities worldwide. As of June 30, 2025, the JD Ecosystem’s personnel reached 900,000, with plans to offer 35,000 new positions through its 2026 campus recruitment, including the “Top Young Tech Talent Program” to attract global innovators. In Beijing, JD.com is investing RMB7 billion to build nearly 5,000 youth apartments, with free accommodation for interns starting in September 2025.
The company also champions inclusive employment, having provided jobs to over 4,000 individuals with disabilities. Through its “Sunshine Angel” program, JD.com aims to employ 1,000 more disabled individuals, offering free training, operational support, and subsidies to foster entrepreneurship and stable incomes.
JD.com’s focus on innovation, growth, and social impact continues to deliver value to customers, partners, investors, and communities, reinforcing its position as a trusted global retail leader and supply chain partner.
(vivian.yang@jd.com)
Jul 29, 2025|
JD.com Ranks 44th in 2025 Fortune Global 500, Marking a Decade of Value Creation
JD.com is pleased to announce its ranking at 44th on the Fortune Global 500 list for 2025, climbing three spots from the previous year. This achievement marks a decade of JD’s inclusion on the list and underscores its consistent growth, highlighting its standing among the world’s largest companies by revenue.
Since joining the Fortune Global 500 in 2016, JD.com has achieved a series of impressive milestones. The company has quadrupled its customer base and expanded its network of brand and merchant partners by over tenfold. Its workforce has grown from 100,000 to approximately 900,000 employees by Q1 2025, including delivery couriers, customer service teams, and other vital roles. These achievements reflect JD.com’s unwavering commitment to delivering value, driving innovation, and enhancing lives through technology and collaboration.
Recently, JD.com has accelerated its global expansion through the 10 Billion Growth Plan for its cross-border e-commerce business. The project aims to introduce 1,000 new overseas brands to China over the next three years and reach over 10 billion RMB ($1.4 billion) in sales growth. JD’s European online retail platform operates locally in the Netherlands, France, the UK and more locations with warehouses and staff to offer swift delivery of high-quality products and reliable services to local customers. Additionally, JD Logistics plans to double its overseas warehouse capacity by the end of 2025, further strengthening its global supply chain to meet increasing demand.
Guided by its vision to be the most trusted company in the world and its mission to make life better through technology, JD.com is dedicated to building an innovative, inclusive, and sustainable ecosystem. We invite customers, partners, and communities worldwide to join us in creating a brighter, more connected future.
(vivian.yang@jd.com)
JD.com Strengthens Its Position as Gateway for Premium International Home Appliance Brands in China with 2,000+ Brands Achieving 100% Growth Rate During Singles’ Day
May 13, 2025
JD.com Announces First Quarter 2025 Results
