Aug 24, 2022|
JD.com’s Omni-channel Business Gains Momentum
by Mengyang He
On August 23, JD.com released its unaudited financial results for the three and six month periods ending June 30, 2022, showing a continued build-up in its omni-channel business.
According to the results, JD Super, JD.com’s omni-channel supermarket, collaborated with more than 27,000 brands and over 34,000 brick-and-mortar stores through JD’s “one-hour delivery” service during the 618 Grand Promotion this year, and provided consumers with on-demand shopping options in nearly 400 cities across China.
Additionally, more than 30,000 partner stores saw increases in transaction volume of over 500 percent YOY. In particular, the omni-channel businesses of retail chains including Walmart, China Resources Vanguard (CR Vanguard), and Yonghui increased transaction volume by over 660 percent YOY.
“Our omni-channel business maintained healthy momentum in Q2, and our intra-city retail business continued to deliver triple-digit year-on-year growth. JD is driving the retail industry’s optimization in cost, efficiency and user experience,” said Lei Xu, CEO of JD.com in the earnings conference call. “With our existing core capabilities, JD will further explore new business models, improve technologies, and expand in omni-channel.”
As of now, JD.com has opened a variety of physical stores with the omni-channel retail model, such as JD Mall, E-Space, JD Home Appliance Store, JD Pharmacy, SEVEN FRESH Supermarket, JD Convenience Store, JD Auto Service, and more, further enriching shopping experiences for its over 580 million customers.