Jan 7, 2021|
JD Empowers Duty Free Industry through Supply Chain and Digitalization
by Rachel Liu
JD Worldwide, JD’s platform for imported products, opened a duty free store in Sanya, Hainan province on December 30th, 2020, together with a cross-border experience store through partnering with Hainan Tourism and Investment Development Co. Besides makeup products, fragrance and chocolate, which are common in many duty free stores, the JD stores also provide a wide range of electronics products, providing travelers with more choices.
By joining the duty free business, JD can benefit brands and traditional industry players with supply chain capability and digital tools.
According to research conducted by Industrial Securities, during July to October 2020, makeup accounted for 48% of total sales of offshore duty free products in Hainan province, with watches accounting for 14.7% and accessories 15.4%. The categories of duty free products are very limited. Although customers have the demand for a wider variety of products, many brands do not have the ability or resources to get into the business.
With JD’s experience in logistics and finance, as well as its close connection with international brands (especially electronics brands), brands can get into the duty free business easily and quickly through cooperating with JD. With more brands joining, they will have more control over the product price and channels on the duty free market, thus making the industry more regulated.
JD’s participation will also help traditional duty free players with their challenges. In China, only five companies are approved to do duty free business, and they mostly focus on operating offline stores. As digitalization is the trend of the retail industry, JD’s joining could help them with digital transformation, such as more detailed and efficient customer operations, targeted marketing campaigns and more. Take customer operations for example: customers for duty free stores are usually travelers, which means they are not likely to revisit the stores frequently. JD’s digitalization capabilities can help the stores move the customers online and use LBS (Location Based Service), targeted advertisements and more to activate them.
JD’s store management tools, such as electric price tags, a smart advertisement board and customer road map, will bring customers a better shopping experience in the stores.
“With the change of policy on Hainan’s duty free business, both customers and industry players demand new experiences and opportunities. Instead of competing with existing duty free companies, JD’s joining can not only supplement traditional product categories, but also bring omnichannel experiences into the duty free industry, as well as making the industry more standardized and efficient,” said Mark Ma, operations head of JD’s duty-free business.
Dec 24, 2024|
JINGDONG Property Adds New Logistics Infrastructure in Japan
JINGDONG Property, Inc. (“JDP”), a leading and rapidly growing modern infrastructure investment and asset management platform of JD.com, has successfully completed the acquisition of two stabilized logistics assets totalling approximately 103,000 square meters strategically located in key distribution hubs in Tokyo and Nagoya.
“We are pleased with the addition of this logistics portfolio in Japan,” said Cao Dong, CEO of JDP. “This acquisition demonstrates our continued confidence in the sector across the region and our team’s capability to operate in new markets.”
“This transaction represents an important step in growing our regional business,” said Richard Law, Head of Asia Pacific at JDP. “Japan logistics properties continue to benefit from robust demand arising from growth in e-commerce and industrial production. This investment aligns with our strategy to capitalize on long-term growth trends in Japan. We will continue to explore additional opportunities to expand our presence and capabilities in Japan and the Asia Pacific region.”
About JINGDONG Property, Inc.
JINGDONG Property, Inc. (www.jdp.com.cn) is a leading and rapidly growing modern infrastructure investment and asset management platform of JD.com. Its business includes investment, development and asset management of logistics parks, business parks, data centers and others. As the cornerstone of JD.com’s supply chain ecosystem, JDP is equipped with deep insights into merchandise and logistics flows and has a unique ability to integrate business resources. We are well-positioned to serve consumption-driven demand and transform local economies. Leveraging our core competencies across infrastructure assets, development expertise, service capabilities and actionable insights, we provide bespoke, holistic and intelligent infrastructure.
Dec 18, 2024|
JD Logistics Unveils International Business Development Roadmap to Enable 2-3 Day Delivery in Dozens of Overseas Markets in 2025
December 18, 2024, Shenzhen — JD Logistics (also known as JINGDONG Logistics), the logistics arm of JD.com, today unveiled its overseas business development roadmap at JINGDONG Logistics 2025 International Integrated Supply Chain Strategic Launch Event in Shenzhen. As part of the roadmap, the company will accelerate the growth of its “three networks”, the global warehouse network, express delivery network, and the air freight network.
The new initiative aims to scale the company’s global e-commerce omni-channel fulfillment services, build a “2-3 Day Delivery Circle”, expand express delivery service regions, and establish an international aerial network. These will enable highly-efficient global supply chain and logistics services for overseas clients, Chinese brands and cross-border merchants. At the event, JD Logistics also announced the launch of “Simplified Reverse Returns Service” and “Overseas Warehouse Bulky Item Delivery and Installation Service”.
JD Logistics plans to expand and open additional overseas warehouses in the next 12 months, increasing the total floor area by 100%. This will allow the company to continue to build on its reputation as a trusted supply chain infrastructure service provider with overseas warehouse business at the core of international expansion.
2-3 Day Delivery Circle Enabled by Overseas Warehousing and Delivery
Over the years, JD Logistics has implemented the philosophy of “placing goods as close to consumers as possible” through building a supply chain logistics network that helps clients and merchants achieve local stocking.
In 2025, JD Logistics will complete a “2-3 Day Delivery” service circle. This will enable clients and consumers in 19 countries to enjoy fast logistics service through JD Logistics’ more than 50 self-operated overseas warehouses. By that time, the total overseas warehouse floor area will achieve a 100% increase.
Currently, JD Logistics’ 2-3 Day Delivery is already offered in multiple countries including the U.S., the UK, France, Germany, Poland, the UAE, Japan, South Korea and Australia. In fact, some regions can now take advantage of one-day delivery services.
In 2025, JD Logistics will also accelerate the launch of new warehouses in Southeast Asia, Japan, South Korea, Middle East, Europe and Americas. With a highly efficient and collaborated supply chain, the “2-3 Day Delivery” service range will be further expanded in these regions.
Efficient Omni-channel Fulfillment Service for Global E-commerce
Leveraging extensive global logistics infrastructure and service network, JD Logistics provides clients with “Global E-commerce Omni-channel Fulfillment Service” that enables seamless multi-channel fulfillment with unified inventory.
JD Logistics also provides a full range of transportation services including sea freight, air freight, truck dispatch, and trailer services, and value-added services such as B2B/B2C shared warehousing, integrated forward and reverse logistics, bulky-item delivery and installation, and more.
Simplified Reverse Returns Service
To address challenges associated with after-sales processing, JD Logistics’ “Simplified Reverse Returns Service” will support returns from any ordering location, quality inspection for resale, and disposal or destruction of damaged items. The entire process can be completed within 72 hours, offering an extremely efficient and hassle-free solution.
Overseas Warehouse Bulky Item Delivery and Installation Service
JD Logistics has extensive experience in dealing with bulky-item’s delivery and installation. The “Overseas Warehouse Bulky Item Delivery and Installation” service will tackle common industry issues such as service separation, high damage rates, and limited-service resources. It offers diverse solutions for varied large-sized products, including doorstep delivery, integrated delivery and installation, supported by multi-channel truck dispatch resources.
Building the Global Supply Chain’s “Aerial Artery”
JD Logistics is also developing a “11668” global supply chain to facilitate cross-border logistics, forming an “Aerial Artery” that reaches the globe. It is consisted of:
1: One global air transportation hub in Wuhu Global Port.
1: One main base for JD Airlines in Nantong, Jiangsu province.
668: To build six regional air hubs, home and abroad, with 68 dedicated all-cargo air stations.
JD Express Delivers to Nearly 80 Countries and Regions
Since launching its international express delivery service in late 2023, JD Express has introduced two major products: “International Express” and “International Standard Express.” These services offer tailored solutions to meet the diverse needs of both merchants and consumers.
To date, JD Logistics’ international express delivery service has been extended to nearly 80 countries and regions, with the fastest delivery from China to European and North American countries being within only three days.
JD Logistics will accelerate the international business development and continue to establish an integrated supply chain logistics network that spans the globe, supporting cost reduction, greater efficiency, and high-quality development opportunities for businesses and industries.
JD Customers Stock up on Warm Goods to Fight the Cold in China
