Jun 2, 2021|
JD Health and Sanofi China Expand Collaboration on Digitalized Services
by Vivian Yang
JD Health and Sanofi China will expand their existing collaboration to building general and digitalized health management solutions for patients with chronic diseases in China, as announced on Jun. 1.
Based on the “internet + healthcare” model, the cooperation aims to benefit more patients across the country with premier medical services and relieve pressure on the overloaded public medical system.
Under the new agreement, the two companies will work together in five main areas: prescription medicines, vaccines, consumer health products, medical services and commercial insurance, covering extensive medical services prior, during and after diagnosis, and will explore innovations in medical payments to improve patients’ overall telemedicine usage experience.
Leveraging digital technologies including AI, big data, IoT and more, the collaboration seeks to address the current challenges surrounding telemedicine services such as users’ lack of trust in telemedicine doctors, doctors’ response speed to online queries, and how personalized their feedback can be, as well as concerns as to the source, quality and transportation safety of medicines ordered online.
“As an industry precursor under the country’s ‘Digital China’ blueprint in the 14th Five-Year Plan, Sanofi China is accelerating our own digital transformation and adopting various digital innovations to improve patients’ prognosis, committing to building a higher level digitalized medical ecosystem,” said Dr. Pius S. Hornstein, country lead, Sanofi China. “JD Health’s excellent service capabilities and complete ecosystem in these areas give a good push for this cooperation to offer all-round support to customers in China.”
Lijun Xin, CEO of JD Health noted that “JD Health is an integrated ‘internet +healthcare” platform combining both online and offline services. We hope to bring in all kinds of chronic disease management service abilities on this platform in order to create diversified service experience for our customers. JD Health and Sanofi have great potential to collaborate further in this area. Both sides will pool premier resources together to advance the establishment of integrated healthcare solutions including disease prevention, diagnosis, treatment, rehabilitation, follow-up cares and more, promoting the standardization of the ‘internet+healthcare’ industry.”
Since October 2020, JD Health and Sanofi China have cooperated on providing comprehensive services for diabetes treatment and management, spanning online medical consultations, prescription refills, cold chain distribution of insulin, blood glucose management, and diabetes education. A number of Sanofi’s cold chain medicines, such as Lantus and Dupixent, are available online via JD Pharmacy and distributed to patients nationwide through JD’s proprietary cold chain network.
Banner photo: Dr. Pius S. Hornstein (third from the left), country lead, Sanofi China and Lijun Xin (third from the right), CEO of JD Health at the cooperation launching ceremony
Mar 15, 2024|
JD Health Enhances Eldercare Services with Key Partnerships at Beijing Conference
On March 12th, JD Health held its fourth annual Partner Conference, coinciding with the Eldercare Consumption Summit in Beijing. The event attracted over 400 attendees, including eldercare specialists and industry representatives, and focused on developing a healthcare system that is both inclusive and adaptable, catering specifically to the dynamic needs of China’s aging population.
During the summit, JD Health established partnership agreements with ten industry-leading brands, including 3M, Cofoe, Yuwell, Haier, Innuovo, ITD GmbH, LePu Medical, Mateside, Omron, and Sonova. The partnerships also marked the establishment of the “Eldercare Brand Alliance,” dedicated to propelling innovation in eldercare services and products, ultimately improving the quality of life for senior citizens through collective efforts.
Jin Enlin, CEO of JD Health, highlighted the company’s commitment to leveraging collaborative resources to scale, standardize, and strengthen recognizable brands within the burgeoning silver economy. This strategic approach is poised to deliver unparalleled care and support to the elderly.
As China’s premier online health platform, JD Health offers a diverse range of over 30,000 brands and numerous subcategories in eldercare. Its expansive offerings cover various needs, from mobility aids to in-home care solutions, emphasizing a professional and user-centric ecosystem for eldercare products and services.
In January, JD Health launched a dedicated eldercare channel to provide a wide selection of products and services specifically designed for the elderly. The channel facilitates everything from the installation of nursing beds and at-home hearing aid services to 24/7 specialized online customer support, aiming to close the gap between professional healthcare services and the elderly community.
JD Health has also effectively integrated its online and offline services to establish a comprehensive eldercare service system. This includes setting up hearing centers and offering services such as medical escorting and quick home check-ups, enhancing the overall accessibility of eldercare.
With nearly 300 million people aged 60 and above, China’s silver economy is expanding rapidly. JD Health remains dedicated to serving this demographic, continuously working to improve the quality of life for senior citizens nationwide.
Jan 31, 2024|
JD Health Launches Comprehensive Elderly Care Channel, Delivering Online Health Solutions for China’s Aging Population
JD Health has recently unveiled an elderly care channel on its app, aiming to establish a comprehensive platform catering to various healthcare needs for China’s aging population. This initiative is integral to JD Health’s goal of becoming the first portal for online health consumption.
The specialized channel is designed to offer a broad range of services, addressing eight critical aspects of elderly care. These include health monitoring equipment, daily living and nursing, assistance products for mobility and personal care, physiotherapy and traditional Chinese medicine treatments, smart technology products tailored for the elderly, nutritional supplements and foods, medications for chronic illnesses, and home-visiting nursing care. This comprehensive approach reflects JD Health’s commitment to meeting the multifaceted needs of the elderly community.
A cornerstone of this initiative is the integration of JD Health’s “Family Doctor” program within the elderly care channel. This innovative program offers 24/7 health consultations, year-round health monitoring, and personalized advice for managing health and wellness.
JD Health has gone a step further to ensure usability and accessibility for senior citizens by offering services such as doorstep installation of nursing beds and hearing aid fittings, ensuring that the challenges often faced by the elderly in using these products are comprehensively addressed.
The launch of the elderly care channel coincides with the approaching Chinese New Year, a time when tradition encourages showing respect and love to parents and the elderly.
In response to JD’s recent initiative promoting the distribution of essential goods to underprivileged areas, Xiao Le, a Gen Z user of JD’s app expressed a wish in JD’s app to provide respiratory relief products to a nursing home on the outskirts of Beijing, a place where she had volunteered previously. JD Health promptly teamed up with brands and charity organizations, donating over 1,000 pieces of nebulizers, oxygen concentrators, ventilators, blood pressure monitors, blood oximeters, heating patches, “JD Family Doctor” smart speakers, and other health supplies, as well as mobile phones for the elderly at the nursing home.
According to 2022 statistics from China’s Ministry of Civil Affairs, the country’s population aged 60 and above has reached 280 million, with 90% of the elderly preferring home care. This represents a significant opportunity within the silver economy, one that JD Health is strategically positioned to lead and serve.
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