Mar 26, 2021|
JD Health Executives Share Industry Insights at International Media Roundtable
by Hui Zhang
JD Health today announced the establishment of a specialized medical center for seniors at an online roundtable.
Members of 14 international media outlets, including BBC, Reuters, AFP, SCMP, Nikkei Asia and TechCrunch joined this roundtable , and three JD Health executives at JD’s headquarters in Beijing shared their views about the future and innovation of internet healthcare.
The new medical center is a result of cooperation between JD Health and Beijing Hospital, which offers excellent senior care, as well as the Chinese Aging Well Association. The center will offer distinguished doctors, online consultation, drugs and devices purchase, as well as convenient omni-channel fulfillment services down to the last mile, aiming to provide one-stop healthcare services for seniors.
Jianbo Xiao, general manager of internet healthcare at JD Health, explained that JD Health’s intention of establishing the center is to provide one-stop healthcare services for seniors. Xiao also introduced the overall logic of establishing JD Health’s internet hospital. In addition, Xiao shared some JD Health’s achievements thus far, such as working with Tianjin Nankai Hospital to build an internet hospital, as well as the company’s first internet hospital for Traditional Chinese Medicine (TCM) in Henan province in partnership with the First Affiliated Hospital of Henan University of Chinese Medicine. Xiao stressed that technology has played an important role in telemedicine’s development.
“Telemedicine’s development is still at an early stage. The current online consultation experience could still be improved, and the explosive growth of the industry must rely on the extensive application of 5G, big data, AI and other advanced technologies,” said Xiao.
Nan Lu, head of family doctor at JD Health, shared that limited medical resources in China is the reason JD Health launched the family doctor program. Lu said JD Health’s family doctor program is focused on disease prevention and health management, rather than waiting for patients who are already sick to come seeking help. To benefit more people further cultivate telemedicine habits, JD Health will work closely with communities so as to improve professional skills and make it easy for people access to high-quality medical services.
“We will improve service quality of health care centers, increase their service efficiency and reduce the burden on doctors,” said Lu.
JD Health established the Rare Disease Care Center on Feb. 27 and set up a fund to provide charity subsidies for patients, aiming to bring both medicine, which is difficult to access, and expert resources to patients. Jing Fan, head of the JD pharmacy’s rare disease care project at JD Health, said at the roundtable that China’s rare disease medicine and medical services are mostly concentrated in first tier cities, so many patients outside of these cities will face challenges and a lack of resources for daily health management.
In explaining how internet platforms such as JD Health can help, Fan said: “On the one hand, doctors can provide online consultations to patients and help them with disease management services. On the other hand, patients can purchase medicines to be delivered to their doorsteps via JD,” said Fan.
Dec 12, 2024|
JD Health Debuts Merck’s New Diabetes Medication GLUCOPHAGE® XR (Reduce Mass) Online in China
On December 10, JD Health, in collaboration with Merck, a globally renowned biopharmaceutical leader, began offering GLUCOPHAGE® XR (Reduce Mass), the metformin hydrochloride extended-release tablets, and became the first online pharmacy in China to provide the new antidiabetic medication developed by Merck. This launch signifies a major milestone in the partnership between JD Health and Merck, which is dedicated to enhancing the online availability and accessibility of innovative treatments for type 2 diabetes patients in China, thereby offering them a more convenient and effective medication experience.
GLUCOPHAGE® has been a cornerstone in the treatment of type 2 diabetes for over 60 years worldwide. The latest version of this medication is designed to enhance patient adherence by reducing the long-term burden of medication administration while maintaining its therapeutic benefits. The use of GSD sustained-release technology extends the time the medication remains in the stomach, reduces gastrointestinal irritation, and improves drug absorption. Additionally, the tablet is now smaller, has reduced volume by 30%, and has been transitioned from a capsule to a round shape, making it easier to swallow. It requires only once-daily administration, significantly enhancing patient convenience and safety.
To celebrate the online launch collaboration, JD Health and Merck hosted a special release event for the new medication at the 7th China International Import Expo in November. This event followed their partnership agreement in September, which also marked the opening of Merck China’s self-operated flagship store on JD.com.
With a large user base, robust supply chain, and rich medical service resources, JD Health has become a preferred partner to launch many chronic disease medications online. By seamlessly integrating online and offline resources, JD Health ensures that new drug information reaches the right users swiftly, offering convenient purchasing options and improving drug accessibility and usage efficiency. Additionally, JD Health’s extensive logistics network ensures timely and secure delivery of medications, enhancing user experience and building trust.
(vivian.yang@jd.com)
Nov 7, 2024|
CIIE 2024: JD.com to Expand Imports of Specialty Brands, Strengthen Healthcare Partnerships, and Enhance Logistics
At the 7th China International Import Expo (CIIE) on November 5, JD Super, the supermarket division of JD.com, announced a major initiative to broaden its selection of imported specialty. Over the next three years, JD Super plans to introduce over 1,000 new international brands to meet the increasing demand for high-quality, diverse imported goods.
Meeting the Growing Demand for Quality Imports
According to JD Worldwide’s “White Paper on 2024 China Cross-Border Consumption Trends,” more than 80% of Chinese consumers are interested in imported products, with many prioritizing authenticity, quality, and fast delivery. In response, JD has significantly expanded its range of international offerings. During the ongoing Singles’ Day Grand Promotion, sales of cross-border products have surged, with more than 600 brands experiencing a sales increase of over 100% compared to last year.
Strengthening High-Quality Food Partnerships
Demonstrating JD.com’s commitment to sourcing high-quality products, JD Super signed a new procurement agreement at CIIE with Huadong Foods and Teys, a major Australian beef brand under Cargill. Under this agreement, JD Super and Huadong Foods will procure $50 million of Teys beef throughout 2025. This partnership underscores JD’s strategy of collaborating with trusted suppliers to provide high-quality, affordable beef to Chinese consumers.
Delivering Authentic Global Goods Efficiently
JD Logistics has built a robust logistics network that spans bonded, direct mail, and overseas warehouses, facilitating fast deliveries of imported items across categories such as electronics, fashion, beauty, food, and baby products. In many major cities, delivery times have been reduced to under 48 hours.
For instance, JD Super’s partnership with Raub of Malaysia enables the import of Musang King durians, which are harvested at peak ripeness and air-shipped with cold chain logistics for delivery within 24 hours. Additionally, JD.com also secured an early supply of Chilean cherries, available since October, which can be delivered in as little as 30 minutes in many areas through JD NOW, its on-demand retail service.
JD.com’s “JD National Pavilions” program, which features over 150 country-themed flagship stores from more than 70 countries and regions, continues to be a cornerstone of its import strategy. Supported by embassies and reputable organizations, this initiative offers Chinese consumers access to premium products and cultural experiences from around the world. In April, JD launched the JD National Pavilion of Mali, introducing popular items like shea butter and garnering over 40,000 followers.
Expanding Healthcare and Logistics Partnerships
JD Health is also making strides at CIIE by strengthening partnerships with leading global healthcare companies, including Merck, Bayer, and Roche. As “China’s premier online health access point,” JD Health is committed to integrating digital and physical healthcare resources to improve access and convenience for patients.
Key collaborations include initiatives with Haleon to promote brain health and anti-aging for the “silver economy,” with MSD China on a digital diabetes management model, and with Teva Pharmaceuticals to provide patient education for conditions such as tardive dyskinesia (TD) and Huntington’s disease (HD).
On the logistics front, JD Logistics announced plans to double its overseas warehouse space by 2025 and expand its network of bonded and direct mail warehouses. JD Express now serves over 60 countries, enhancing cross-border delivery efficiency and supporting both brands and consumers.
Through these efforts, JD.com reaffirms its commitment to sourcing and delivering authentic, high-quality imported products to Chinese consumers, supported by an advanced supply chain that ensures a superior shopping experience.
(vivian.yang@jd.com)
JD’s Plant Factory Sparks Children’s Early Interest in Agriculture
