Jan 9, 2025| JD Retail
JD.com Upgrades JD PLUS Paid Membership with Lifestyle Services and Expanded Free Shipping
On January 8, 2025, JD.com, also known as JINGDONG, announced that it will fully upgrade its paid membership program, JD PLUS, introducing new features such as the “Lifestyle Service Package,” the “180-Day Premium Replacement” policy, expanded “Unlimited Free Shipping,” and more.
- The “Lifestyle Service Package” allows members to redeem PLUS credits for services such as home cleaning, laundry, car washes, free shipping, telemedicine consultations, monthly e-book subscriptions, and health checkups.
- Members will also enjoy the “180-Day Premium Replacement” policy for self-operated products, including phones, appliances, and digital devices. Items with quality issues will be replaced within 180 days of delivery, offering worry-free after-sales protection.
- The “Unlimited Free Shipping” service has been expanded to JD’s on-demand retail platform, JD NOW, covering self-operated businesses including 7FRESH, JD Grocery, JD Pharmacy, and JD Super. Members can enjoy cost-free, minute-level delivery without order value thresholds.
- Additionally, JD PLUS has partnered with Tencent Video, NetEase Cloud Music, and others to launch co-branded membership cards. Priced at just 298 RMB, the cards offer shopping, streaming, and music benefits worth over 1,200 RMB.
Since its launch in 2015, JD PLUS has pioneered paid memberships in China’s e-commerce sector, offering exclusive perks such as a 5% discount on select products, dedicated customer service, and free returns, along with nearly 100 lifestyle privileges in partnership with over 2,000 brands.
JD PLUS members are among the most engaged and loyal online shoppers in China, with annual spending averaging 10 times that of non-members. Data shows that after subscribing, members increase their annual spending by 150% and shopping frequency by over 120%.
By consistently enhancing member benefits, JD PLUS drives user satisfaction and loyalty while providing partner brands with a unique channel for sustainable growth through increased engagement, visibility, and sales.
Jan 6, 2025| JD Logistics
JD Logistics Launches Shenzhen-Bangkok Flight Through JD Airlines
JD Logistics, also known as JINGDONG Logistics, has officially launched a new international air cargo route connecting Shenzhen, China, with Bangkok, Thailand. Operated by JD Airlines, the maiden flight departed Shenzhen at 10 AM on January 3, 2025, carrying a full load of cross-border e-commerce goods to Suvarnabhumi Airport in Bangkok.
The route will be operated three times per week, catering to cross-border transportation needs. It primarily facilitates the shipment of Chinese products such as electronics, apparel, small appliances, and industrial manufacturing items, to Thailand, while enabling the export of Thai seafood and fruits to China.
With the launch of the new route, JD Logistics leverages its extensive overseas transportation and delivery resources to ensure efficient distribution in Thailand. The route will also be positioned as a key transit hub for onward shipments to Europe and North America.
In October last year, JD Airlines launched a cargo route between Shenzhen, China, and Kuala Lumpur, Malaysia, operating two to five flights on the route per week. This route not only facilitates the transport of e-commerce goods but also supports the shipment of fresh products from Malaysia to China. Notably, cold chain solutions are employed for durian transportation. Flights transporting durians depart Malaysia in the evening and arrive in Shenzhen at night, where the durians are promptly cleared through customs. By the following morning, fresh Malaysian durians are delivered to supermarkets and fresh produce markets across South China, completing the journey in as little as 24 hours.
JD Logistics also operates multiple self-operated overseas warehouses, collaborative warehouses, and robust transportation and distribution networks in Southeast Asia, offering 24-hour fulfillment benefiting from enhanced supply chain efficiency for brands and merchants.
Earlier in December, JD Logistics unveiled its international expansion roadmap, in which the company will accelerate the growth of its “three networks”: the global warehouse network, express delivery network, and the air freight network, with the goal of establishing a “2-3 Day Delivery Circle” in dozens of overseas markets.
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