Apr 19, 2022|
JD Logistics and Dada Boost Recruitment of Couriers in Shanghai
by Mengyang He
Amid the spike of Covid-19 cases in Shanghai, JD Logistics and Dada have released a nationwide announcement through the Shanghai Municipal Human Resources and Social Security Bureau on April 15, to boost recruitment of couriers for delivery services in Shanghai to meet the rising demand.
JD.com is recruiting two types of couriers, one for outbound delivery and the other for community delivery. The outbound couriers are able to pick up supplies from JD’s delivery stations and fulfil nearby orders. The community couriers are to deliver orders within residential compounds.
JD.com has recently deployed over 3,000 couriers to Shanghai from various regions across China as a joint effort to maintain the day-to-day operation of local delivery services.
Mar 7, 2025|
JD.com Imports One Million Dutch Tulips to Meet China’s Growing Demand
JD.com, (also known as JINGDONG), China’s largest retailer by revenue, has announced the import of one million tulips from the Netherlands to meet the booming demand for fresh flowers in China, especially during peak festive seasons. This marks the largest-ever direct air shipment of Dutch tulips by any company to China. By leveraging its e-commerce expertise, offline channels and nationwide cold chain logistics network, JD.com will ensure seamless delivery to customers. Customers purchasing tulips on JD.com will also have the chance to win a trip for two to the Netherlands.
On February 27, the shipment of fresh-cut tulips from the FloraHolland auction center in Aalsmeer, the world’s largest and busiest floral marketplace, arrived in Guangzhou, China. The tulips then will be stored and nurtured at a dedicated floral warehouse, operated by JD Logistics (also known as JINGDONG Logistics).
The Netherlands is the world’s largest producer and exporter of flowers, which helps supply China’s expanding flower retail market, with fresh flowers becoming a more frequent choice among consumers. According to China Flower Association, in 2023, China’s flower retail market reached 216.58 billion yuan (about €28.41 million), with online sales accounting for more than 50% of the total market volume. The growth of e-commerce and cold chain logistics has further fueled the demand of imported flowers in China. Data from the General Administration of Customs shows China’s flower imports reached €260 million in 2023, from 57 countries and regions, with the Netherlands being the largest supplier with more than 60% of the total. Reflecting this trend, JD.com saw tulip sales surge 20 times in 2024 compared to the previous year.
Given the perishable nature of fresh flowers, maintaining precise temperature control is critical throughout the supply chain. A JD Logistics executive overseeing the import operation explained that specialized floral packaging was used to protect the tulips, mitigating impacts during transit while ensuring proper airflow and humidity balance within the packaging. Throughout the journey, JD Logistics maintained strict temperature controls between 2-8 ℃, leveraging advanced monitoring technology to ensure the tulips remained in peak condition until they reached consumers.
JD.com is recognized by approximately 600 million customers for its commitment to authenticity, quality and fast delivery. The company’s extensive in-house logistics and delivery networks enables 90% of retail orders to be delivered within 24 hours. Beyond China, its logistics arm, JD Logistics, also operates a robust international supply chain network which includes overseas warehouses and international express delivery service that spans Europe, Asia, the Middle East, North America and more, facilitating end-to-end fulfillment capabilities.
Mar 4, 2025|
JD Health Expands Rare Disease Support, Assists Over 23,000 Patients via Joint Charity Programs
In observance of Rare Disease Day on February 28, JD Health hosted the 4th Rare Disease Service Ecosystem Forum in Beijing. At the event, JD Health, in partnership with the Aili Myasthenia Gravis Care Center, Oriental Rain ALS Care Center, the Illness Challenge Foundation, Nestlé Health Science, and Beijing New Light Public Welfare Development Center, launched the “Rare Light, United Efforts” Rare Disease Care Initiative. This collaborative effort aims to provide a comprehensive service ecosystem for rare disease patients, enhancing their quality of life through collective action.
Since the pioneering launch of the “Rare Disease Care Program” in 2021, JD Health has been dedicated to developing a patient-centric service system that seamlessly integrates medical supply, professional healthcare, and innovative financing solutions to address the unique needs of rare disease patients. Key initiatives and achievements include:
- Leading in Food for Special Medical Purposes (FSMP) Retail: JD Health stands as China’s largest FSMP retailer, offering 25 products designed for various congenital metabolic disorders. The “Rare Disease Nutrition Support Zone” on JD Health’s platform not only provides a diverse FSMP selection but also features live broadcasts by healthcare professionals, offering patients scientific nutrition guidance and advice.
- Doctor-Searching Map for Rare Diseases: Since its introduction in 2023, this resource has been continuously updated and now covers 158 rare diseases, listing 368 hospitals and 1,779 doctors across China. The resource makes it significantly easier for patients to find key medical information and support.
- Convenient Home Nursing Services: Launched in 2024, JD Health’s home nursing service enables rare disease patients to receive convenient professional medical care in the comfort of their homes.
- First Online Hub for Rare Skin Diseases: On the eve of Rare Disease Day 2025, JD Internet Hospital launched a specialized telemedicine zone dedicated to skin-related rare diseases, leveraging its extensive resources and expertise in online skin health. This platform connects patients with top dermatologists from leading hospitals, facilitates expedited access to medications, and offers comprehensive disease education. Patients can now consult with and receive diagnoses and treatment recommendations from renowned dermatology experts from the comfort of their homes.
- Community Support and Aid: To date, the JD Health Rare Disease Care Program has assisted 637 patients, with total aid surpassing 6.24 million RMB. Additionally, through collaborations with various medical volunteer public welfare projects, JD Health has supported over 23,000 rare disease patients in their medical journeys, offering them much-needed resources and care.
- Raising Awareness and Support: In observance of the 2025 International Rare Disease Day, JD Health, in collaboration with Peking University First Hospital and other partners, organized the “Hello! Shining Kids” rare disease children’s painting exhibition and rare disease photography exhibition, as well as a charity run and other activities. These initiatives aim to raise public awareness about rare diseases and bring hope to those in need.
As it continues to forge new collaborations and joint initiatives with an expanding network of partners each year on Rare Disease Day, JD Health remains steadfast in its commitment to leveraging its resources and expertise to support rare disease patients and their families. Through these efforts, JD Health aims to foster a more inclusive and supportive community, ensuring that those affected by rare diseases receive the care, understanding, and hope they deserve.
(vivian.yang@jd.com)
Over 3000 JD.com Employees Rush to Shanghai to Support Delivery
