Apr 29, 2022|
JD Partners with Schneider to Lead Standardized Product Database
by Vivian Yang
JD Industrial Supply and Schneider Electric (China) jointly announced on April 26th that 18,000 Schneider products’ data have been entered into JD’s “Mercator” product standardization database for industrial parts and equipment.
“Compared with the traditional sales channels that focus on matchmaking, our collaboration with JD Industrial Supply has extended to the field of co-creating product standardization that does not only support product procurement, but also takes the channel management work and customer service to the next level, giving our brands greater room of imagination for future development,” said a spokesperson of Schneider Electric.
Now Schneider’s “data dictionary” of electrical and automation products in JD’s “Mercator” database has 18,000 product data items from 150 categories and 241 product series covering low and medium-voltage distribution, power supply, refrigeration equipment and more.
Schneider Electric products listed in JD Industrial Supply
The “Mercator” product standardization database, powered by JD’s big data and AI technologies and incorporating expertise from leading brands of the industry, mapped a knowledge graph of industrial supplies through massive data cleaning and knowledge extraction. Founded in September 2020, the database aims to offer a comprehensive system where industrial products can be uniformly standardized and classified, so as to solve the bottleneck issue of lack of consistency and completeness of product information that has been dragging down the whole industry’s digitalization progress.
Enterprise procurers for Schneider’s products can easily define the product parameters in the database with a few clicks, and the system will return with precise product recommendations in no time. Take one energy project bidding event this year for example. It took merely three hours for JD Industrial Supply to finish the sourcing work of 8,000 Schneider products, which demonstrated significant efficiency improvement of resource allocation for large industrial projects.
At the same time, Schneider is benefiting from the database through being able to manage its numerous suppliers and their goods flow. Suppliers only need to tick the boxes in the system to generate pre-set product codes and specifications, and Schneider can always have a clear picture on the whole sales process from sellers to buyers and detailed sales data in multiple dimensions.
“JD Industrial Supply is committed to providing digital and intelligent service for this industry with a special focus on optimizing the composite cost of supply chain and overall service efficiency,” said Wei Wang, general manager of the product and technology department of JD Industrial Supply. “In the future, we hope to replicate this collaboration model with more brand partners, creating greater value for more enterprises by leveraging our supply chain technology and service capabilities.”
In 2021, JD helped Schneider achieve 66 percent sales growth on this platform, which has become one of the latter’s fastest-growing digital channels in the country.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
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JD Super’s Ninth Annual “Baby Party” Campaign: Supporting Families with Newborns
JD Super, JD.com’s omni-channel supermarket division, successfully concluded its ninth annual “Baby Party” campaign, which ran from April 1st to 14th. Collaborating with leading brands from home and abroad, the campaign introduced new products and services designed to improve the shopping experience and reduce expenses for families with newborns.
Pioneering services included the “Fresh Milk Powder Express,” guaranteeing delivery of farm-to-consumer baby formula within 28 days, and the “Free Diaper Offers for Newborns” initiative, set to distribute one million diaper packs annually. Moreover, the “Life’s First Bottle” project significantly reduces the costs of high-quality milk bottles by offering them exclusively online at a 50% discount.
JD Super’s specialized after-sales services extend to over 90% of the company’s self-operated products, offering services such as free returns or exchanges. Another highlight was the introduction of the Chun Rui milk formula, developed in partnership with Feihe, a leader in infant milk production. This collaboration ensures top-quality products at better value for families.
Additionally, JD Super launched an online portal dedicated to public welfare activities, which promotes cost-saving measures, shares knowledge on baby care, and supports charity initiatives.
As part of its commitment to philanthropy, JD Super donated essential baby supplies valued at over one million yuan to 1,000 families in the economically disadvantaged Liangshan Yi Autonomous Prefecture of Sichuan Province, supporting local parents in this region.
The 2024 Report on Cost of Childbearing and Childrearing in China shed light on the challenges faced by parents, including limited free time and growing anxiety over rising costs and product safety. JD Super aims to mitigate some of these concerns by providing support to families nationwide.
JD Super and Kimberly-Clark Rush Baby Product Supplies to Shanghai
