Apr 15, 2020|
JD Provides One-Hour Delivery with Dada Group
by Rachel Liu
JD.com announced today that it will partner with Dada Group to provide JD’s customers with one-hour delivery service of daily necessities powered by Dada Now.
Through the latest cooperation with Dada Group (JD’s joint venture for local on-demand retail and delivery), JD customers can now directly buy over three million products from participating stores on JD.com and receive the products within an average time of one hour. Some products can even be delivered within 15 minutes.
To enable this, Dada Group will launch around 100,000 stores from JDDJ (JD Daojia, Dada’s local on-demand retail platform) on JD.com. A group comprised of nearly 100 chain supermarket and store brands, including Walmart, Yonghui Superstores, Better Life and BHG will be the first to join.
This cooperation is an expansion of JD’s Omnichannel Fulfillment supply chain innovation program. Launched in 2019, the program integrates multiple types of offline channels, including supermarkets, convenience stores and brands’ offline stores, enabling them to deliver orders that originate from JD directly. This improves the efficiency of the supply chain and shortens delivery time to an average of two hours.
For the stores and retailers that work with JDDJ, launching on JD.com provides them with a new channel for sales and attracting new customers, which can improve the stores’ sales performance and turnover rate. For customers, they now have the chance to enjoy even faster delivery service when shopping on JD; for JD, the JDDJ stores have brought many products from offline stores online, which significantly enhances JD’s product layout and can provide customers with more choices.
JD’s Omnichannel Fulfillment program has attracted many leading brand partners since launching, including Coca-Cola, Nongfu Spring, P&G, C’est bon, Budweiser, and others, covering offline stores in 242 cities across China. During the fourth quarter of 2019, some brands have seen their orders increase 300% y-o-y after joining the program. The program first covered heavy and bulky products, such as rice, flour, beer, due to storage and shipping challenges. Now, it has been expanded to include medicine sold by JD. Currently, there are around 13,000 offline drug stores in 157 cities across China, which are connected with this program, enabling Chinese consumers to get their medicine delivered within 30 minutes at the fastest.
In the future, the Omnichannel Fulfillment program will be expanded to categories including electronics, fashion, auto products and books.
Nov 7, 2024|
CIIE 2024: JD.com to Expand Imports of Specialty Brands, Strengthen Healthcare Partnerships, and Enhance Logistics
At the 7th China International Import Expo (CIIE) on November 5, JD Super, the supermarket division of JD.com, announced a major initiative to broaden its selection of imported specialty. Over the next three years, JD Super plans to introduce over 1,000 new international brands to meet the increasing demand for high-quality, diverse imported goods.
Meeting the Growing Demand for Quality Imports
According to JD Worldwide’s “White Paper on 2024 China Cross-Border Consumption Trends,” more than 80% of Chinese consumers are interested in imported products, with many prioritizing authenticity, quality, and fast delivery. In response, JD has significantly expanded its range of international offerings. During the ongoing Singles’ Day Grand Promotion, sales of cross-border products have surged, with more than 600 brands experiencing a sales increase of over 100% compared to last year.
Strengthening High-Quality Food Partnerships
Demonstrating JD.com’s commitment to sourcing high-quality products, JD Super signed a new procurement agreement at CIIE with Huadong Foods and Teys, a major Australian beef brand under Cargill. Under this agreement, JD Super and Huadong Foods will procure $50 million of Teys beef throughout 2025. This partnership underscores JD’s strategy of collaborating with trusted suppliers to provide high-quality, affordable beef to Chinese consumers.
Delivering Authentic Global Goods Efficiently
JD Logistics has built a robust logistics network that spans bonded, direct mail, and overseas warehouses, facilitating fast deliveries of imported items across categories such as electronics, fashion, beauty, food, and baby products. In many major cities, delivery times have been reduced to under 48 hours.
For instance, JD Super’s partnership with Raub of Malaysia enables the import of Musang King durians, which are harvested at peak ripeness and air-shipped with cold chain logistics for delivery within 24 hours. Additionally, JD.com also secured an early supply of Chilean cherries, available since October, which can be delivered in as little as 30 minutes in many areas through JD NOW, its on-demand retail service.
JD.com’s “JD National Pavilions” program, which features over 150 country-themed flagship stores from more than 70 countries and regions, continues to be a cornerstone of its import strategy. Supported by embassies and reputable organizations, this initiative offers Chinese consumers access to premium products and cultural experiences from around the world. In April, JD launched the JD National Pavilion of Mali, introducing popular items like shea butter and garnering over 40,000 followers.
Expanding Healthcare and Logistics Partnerships
JD Health is also making strides at CIIE by strengthening partnerships with leading global healthcare companies, including Merck, Bayer, and Roche. As “China’s premier online health access point,” JD Health is committed to integrating digital and physical healthcare resources to improve access and convenience for patients.
Key collaborations include initiatives with Haleon to promote brain health and anti-aging for the “silver economy,” with MSD China on a digital diabetes management model, and with Teva Pharmaceuticals to provide patient education for conditions such as tardive dyskinesia (TD) and Huntington’s disease (HD).
On the logistics front, JD Logistics announced plans to double its overseas warehouse space by 2025 and expand its network of bonded and direct mail warehouses. JD Express now serves over 60 countries, enhancing cross-border delivery efficiency and supporting both brands and consumers.
Through these efforts, JD.com reaffirms its commitment to sourcing and delivering authentic, high-quality imported products to Chinese consumers, supported by an advanced supply chain that ensures a superior shopping experience.
(vivian.yang@jd.com)
JD: Blue Ocean and C2M for Maternal and Baby Products
