- May 29, 2020
- Business Update
JD to Provide Free Delivery in HK during 618 Grand Promotion
by Martin Li
JD.com will provide free delivery to consumers in Hong Kong during the annual 618 Grand Promotion for orders of RMB 99 yuan and up weighing less than five kilograms.
The 618 Grand promotion will last from June 1 to 21.
Consumers in Hong Kong will be able to receive purchases at home within three-to-five working days of being shipped. They can also choose to collect parcels at over more than 100 pickup points across Hong Kong.
Users of selected Visa cards can apply for a 50-yuan delivery coupon each week during the promotion.
Plus, JD will provide various discounts for 26 product varieties on its direct-to-customer platform, including home appliances, smartphones, digital products and home products. Discount details can been seen at hk.jd.com.
“We really appreciate continued support from customers. We have received positive feedback from customers from markets including Hong Kong. JD will continue providing best product and service to customers,” said Chris Cui, head of JD Global Sales
Consumers will be also invited to play games on the website to win coupons.
During the Grand Promotion, customer service will be round the clock thanks to both staff and AI services.