JD Worldwide, JD.com’s cross-border e-commerce platform, launched its Global Ice Cream Festival on May 26, demonstrating its advanced temperature-controlled logistics capabilities. The event features premium international brands including Häagen-Dazs, Ben & Jerry’s, and Little Moons, all sourced directly from producers and delivered through JD’s fully integrated cold chain network.
Seamless Cold Chain Logistics
JD Worldwide maintains product quality at every stage, from production to delivery. Its multi-tiered cold storage system, featuring bonded warehouses in strategic locations like Ningbo and Guangzhou, ensures reliable nationwide frozen distribution.
Advanced real-time temperature monitoring technology protects every shipment, guaranteeing products arrive in perfect condition. Through precise execution of international procurement, storage, and final delivery, JD delivers ice cream that’s fresh, perfectly frozen, and ready to enjoy, just as the producers intended.
Streamlined Global Sourcing
By partnering directly with manufacturers worldwide, JD Worldwide simplifies cross-border trade while reducing costs and delivery times. The platform is committed to bringing global innovations to Chinese consumers, prioritizing trending and exclusive international products at accessible prices.
JD’s expert procurement team continuously identifies trending products globally, accelerating their availability in China while maintaining quality and affordability. The ongoing expansion of JD’s cold chain infrastructure further strengthens its leadership in smart logistics solutions for perishable goods.
This initiative highlights JD Worldwide’s supply chain excellence, particularly in temperature-sensitive logistics, establishing new benchmarks for cross-border perishable commerce.
Get in touch with JD’s cross-border e-commerce and logistics teams via JD’s Partners Page.
Abu Dhabi, 7 July, 2025— JINGDONG Property (JDP), the infrastructure investment and management platform of JD.com, has entered into a strategic partnership with Abu Dhabi Airports to jointly develop and operate a state-of-the-art logistics facility in the Abu Dhabi Airports Freezone. This flagship project marks JDP’s first greenfield development in the Middle East and represents a significant milestone in the company’s international expansion strategy.
With a planned construction area of approximately 70,000 square meters, it will be a key logistics gateway, supporting the region’s growing cross-border e-commerce demands and enhancing air freight and distribution services across the Gulf Cooperation Council (GCC) countries and the broader Middle East and North Africa (MENA) region.
Elena Sorlini, Managing Director and Chief Executive Officer of Abu Dhabi Airports, said: “This joint venture aligns seamlessly with Abu Dhabi’s long-term vision of becoming a global trade and logistics hub. By combining JDP’s modern infrastructure and integrated end-to-end service capabilities with our strategic location and air cargo expertise, we are laying the foundation for a logistics ecosystem that fosters investment, generates high-value employment, and strengthens Abu Dhabi’s role in global supply chains.”
“We are delighted to enter into this strategic partnership with ADAFZ to jointly develop high-standard warehouse projects at the ADAFZ Logistics Park.” said Cao Dong, CEO of JINGDONG Property, “This signing marks an important milestone for both sides, and we highly value the trust and support from our partner. We have great respect for the UAE market and are committed to bringing our expertise and resources to support the country’s logistics infrastructure development and e-commerce capabilities. Looking ahead, we are eager to deepen our collaboration, increase our investment, and work together towards long-term, mutually beneficial growth. ”
The logistics park will feature cutting-edge automation and digital warehouse management systems, all powered by JD.com’s globally recognized technology stack. It will offer integrated warehousing and value-added services designed for multiple diversified scenarios. The project is set to benefit both local and international merchants by lowering logistics costs, reducing delivery times, and minimizing operational risks for companies entering or expanding in the Middle East.
As JD.com’s dedicated logistics infrastructure development and management platform, JDP currently oversees more than 50 infrastructure projects across nine countries, including the United Kingdom, Germany, the Netherlands, Japan, Singapore, Indonesia, Vietnam, Australia, and the UAE. The company plays a vital role in building a globally connected network that supports international trade and facilitates the globalization of businesses of all sizes.
Through this partnership with Abu Dhabi Airports, JDP is not only accelerating its footprint in the Middle East, but also actively contributing to the region’s economic diversification goals. The project is expected to create thousands of direct and indirect job opportunities, support SMEs, and enhance the UAE’s competitiveness as a global logistics and e-commerce hub.
About JD.com, Inc.
JD.com, Inc., also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. JD.com, Inc.’s business has expanded across retail, technology, logistics, health, property development, industrials, private label, insurance and international business. Ranking 47 on the Fortune Global 500, JD.com, Inc. is China’s largest retailer by revenue.
About JINGDONG Property, Inc.
JINGDONG Property, Inc. (www.jdp.com.cn) is a leading and rapidly growing modern infrastructure investment and asset management platform of JD.com, Inc. Its business includes investment, development and asset management of logistics parks, business parks, data centers and others. As the cornerstone of JD.com, Inc.’s supply chain ecosystem, JINGDONG Property is equipped with deep insights into merchandise and logistics flows and has a unique ability to integrate business resources. We are well-positioned to serve consumption-driven demand and transform local economies. Leveraging our core competencies across infrastructure assets, development expertise, service capabilities and actionable insights, we provide bespoke, holistic and intelligent infrastructure.
JD.com, also known as JINGDONG, has been named to the Gartner Supply Chain Top 25 for 2025 for the second consecutive year. The recognition underscores the company’s excellence in the global supply chain sector driven by sustained innovation. As the 22nd ranked company, JD.com remains the only Chinese retailer to be included in the Top 25, joined by global supply chain leaders including Apple, Amazon, P&G, Unilever, Walmart and more.
As the industry’s most prestigious ranking, Gartner Top 25 evaluates companies based on key areas including financial metrics, ESG performance, and expert opinion. Gartner also identified three success drivers shaping this year’s rankings: -autonomous operations, agentic AI, and water stewardship.
Technology Drives Efficiency Elevation
Since launching its comprehensive technology transformation in 2017, JD.com has invested more than RMB 140 billion in R&D. By the end of 2024, the company’s supply chain infrastructure assets increased to RMB 161 billion, up 12% year-on-year.
These investments have helped fuel the company’s highly efficient operations. Managing over 10 million self-operated SKUs, JD.com maintained an impressive inventory turnover of approximately 30 days in 2024. The company also launched TimeHF, its first self-developed billion-scale time series forecasting model, improving forecast accuracy by over 10% and enhancing scientific and accurate inventory management.
Smart Logistics for Speedy Fulfillment
JINGDONG Logistics (also known as JD Logistics) operates over 40 “Asia No.1” intelligent logistics parks across China, where AI-powered scheduling robots work alongside warehousing staff to improve storage efficiency by 10%. To further improve logistics efficiency, cutting-edge systems such as pick robots, sorting machines, and autonomous delivery vehicles work at scale to improve performance.
The “Logistics Brain” system powers dozens of real-world business scenarios across JD.com’s network. For example, the “Courier Assistant” and “Smart Station Manager” use AI to reduce manual hours and enhance management efficiency at front delivery stations. In agriculture, blockchain-based traceability platforms have helped increase fruit and vegetable sales by 30%, while spatial-temporal intelligence tools have shortened store location planning cycles by 80%.
Guided by the principle of bringing goods as close as possible to the customer, JD.com has continued to optimize its logistics network and delivery processes by minimizing handling steps and shortening transportation distance. Today, 95% of JD.com’s retail orders in China can be delivered within 24 hours.
JINGDONG Logistics Zhilang intelligent solution
AI for Full Supply Chain Efficiency
JD Cloud is the technological cornerstone of JD.com, its self-developed large language model (LLM), which supports the intelligent upgrade across the company’s supply chain. JD Cloud’s proprietary intelligent agent, JoyAgent 2.0, addresses both general and complex commercial queries and is currently running more than 14,000 instances internally. Meanwhile, its “Joy Inside” program connects with leading robotics partners to offer highly personalized, intelligent companionship solutions.
Additionally, JD.com is leveraging AI to drive full-chain efficiency. The “Logistics Brain” system integrates LLMs and digital twin technology to enable real-time simulations for billions of orders, accelerating fulfillment times by over 12% during the 2024 JD.com Singles Day shopping festival.
JD Cloud computing center
Green Supply Chain
JD.com is also a leader in building a low-carbon supply chain through innovative green technologies. Its self-developed carbon footprint platform, Jingtanhui, serves over 100 brands, helping manage more than 500 tons of carbon assets, and manages over 40 million waybills. The program has been recognized in China’s national green technology promotion catalog. The company supports paperless operations through its procurement system saving paper equivalent to 20,000 trees annually, while smart packaging algorithms strike a balance between sustainability and cost. In 2022, JD.com launched the “Green Impact Initiative” to encourage eco-conscious consumption and carbon-inclusive actions. Working with brand partners, JD.com has generated approximately 100 million green orders reinforcing its position as a sustainability leader.
People-Focused, Socially Responsible
As of April 30, 2025, JD.com employed over 720,000 personnel under the company’s ecosystem and has been recognized by Fortune China’s ESG Impact List for three consecutive years (2022–2024). JD.com will continue to build a more intelligent, efficient, and green supply chain as part of its long-term commitment to serving global consumers and partners, and driving high-quality development across the industry.