Nov 14, 2018|
Offline Mobile Phone Retailer D.Phone Teams Up with E-commerce Giant JD.com
Singles Day, the world’s largest shopping event, is known for online promotions. But one offline player, China’s largest offline cell phone retail chain Beijing Digital Telecom Co., Ltd (D.Phone), tapped into the shopping frenzy with the help of JD.com.
More than 1,000 D.Phone stores were listed during Singles Day in JD’s innovative “JPASS” system, through which offline brands can provide online users with coupons and promotional discounts at their brick-and-mortar locations. Participation in the system helped boost offline visits and sales for hundreds of thousands of store locations for JD’s retail partners.
To use it, JD’s over 300 million customers could visit the “JD Membership Code” section of the JD app or a specially-designed WeChat Mini-Program, to locate a nearby participating D.Phone store. JD Membership Code provides an independent page for each of the offline stores including information about products and promotions and also presented customers with a QR code that could be used to complete purchases. The combination of online and offline provided more convenience for consumers while giving D.Phone the ability to leverage e-commerce marketing.
Meanwhile, JD.com app users could also use an “AR-Scan” feature to scan phones in D.Phone shops during the shopping festival for an augmented reality experience and a chance to win prizes.
Implementing JD’s boundaryless retail solution has accounted for 30% of D.Phone’s sales growth since the partnership began.
“These latest initiatives demonstrate the best of what JD.com can offer, not just to customers but for other retailers,” said Chen Lin, head of Boundary less Retail at JD.com.
“This year’s Singles Day period shows the lines between online and offline retail are blurring, as we enter the era of ‘Boundary less Retail.’ This is our vision of the future of shopping, and we are excited to be able to help offline partners improve their great services to consumers, beyond our own platform.”
The initiatives expand the growing list of benefits offered through JD’s Retail as a Service, or RaaS, strategy, in which it opens its technology and infrastructure to other retailers and industries, leveraging JD’s advantages in smart supply chain and in-store technology. Combining online and offline resources, JD can help traditional stores re-energize their customer traffic levels, which have declined in the age of e-commerce.
Jan 5, 2019|
Delivering the Future of Shopping – JD.com at CES 2019
E-commerce giant JD.com is participating in CES for the very first time. JD’s booth, #30329, “Delivering the Future of Shopping”, showcases not only the innovations that enable China’s largest retailer to deliver to customers at staggering speeds all across China via its nationwide logistics network, but also features the latest retail technology, which JD is using to empower other partners, online or offline.
The future of retail is “Boundaryless Retail” – the idea of enabling consumers to buy whatever they want, whenever and wherever they want it, online, offline, or even virtually.
All of this is enabled by the most advanced retail technology in the world, from a drone delivery network for rural shipments to unmanned delivery vehicles in dense urban areas. Behind the scenes, AI and robotics make JD’s supply chain modern and powerful. When combined, and shared with other retailers and partners all over the world, JD’s technology makes up the infrastructure for the future of shopping.
Come and visit us in the Las Vegas Convention Center’s South Hall 3, Booth #30329. All of JD’s updates from CES can be found on this page. If you have any questions or would like to get in contact with us, please email press@jd.com.
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ANNOUNCEMENTS:
Jan 6, 2019: JD Delivery Stations Get Smart ahead of CES Debut
With just a few days until China’s largest retailer makes its debut at the world’s largest consumer electronics show, JD has launched two smart delivery stations in the cities of Changsha and Hohhot, strengthening the e-commerce giant’s autonomous logistics capabilities.
The stations are carrying out R&D, testing and personnel training to solve issues related to last mile delivery. JD’s delivery robots can be loaded with up to 30 parcels before autonomously delivering them within a 5-kilometer radius. The vehicles can plan routes, avoid obstacles and recognize traffic lights. Facial recognition technology enables users to easily and securely collect their parcels. Running at full capacity, the delivery stations, operating with a half-half split between robots and couriers, can deliver up to 2,000 packages a day…[Read more]
Nov 8, 2018: JD.com Delivers the Future of Shopping to CES Unveiled New York
E-commerce giant JD.com today kicked off its participation in the run up to the 2019 International Consumer Electronics Show with a sample of the advanced technology the company is using to change the way people shop in China.
JD, China’s largest retailer, is a global pioneer in the use of advanced technology for e-commerce. The company uses drones to deliver consumer goods and needed medical supplies to remote areas of China, operates the world’s very first fully autonomous e-commerce warehouse, and is researching future underground urban logistics that will fundamentally alter the way consumers buy, order and receive everything from diapers to fresh food and luxury fashion…[Download the full release]
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JD Changsha Smart Delivery Station
Smart Logistics Charting the Future of Retail
JD Drones Deliver Aid to Village in the Mountains
JD.com’s Fully Automated Warehouse in Shanghai
JD.com’s Vision for Futuristic Automation Technology for Urban Logistics in Smart Cities
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Dec 28, 2018|
JD Offline Experience Stores Put High-tech Retail on the Schedule for Travelers
JD.com has opened two new innovative stores at Beijing Capital International Airport (BCIA) and Hohhot East Railway Station in Inner Mongolia, further expanding China’s largest retailer’s Boundaryless Retail strategy, which is enabling consumers to buy what they want, whenever and wherever they want.
The stores leverage JD’s latest retail technology in order to make it easier and more enjoyable for travelers to make purchases on the go. JD has expanded its retail offering to convenience stores, supermarkets, partnerships with hotels, and now airports and railway stations.
Located in the departure lounge of Terminal 3 at BCIA for the next three months, the pop-up store will offer popular travel items including daily necessities, clothing, mobile accessories, beauty products, and bags and suitcases. The store utilizes JD’s smart store technology to understand how customers interact with products as well as which products to offer them. The integrated JD Zu Chongzhi platform can analyze customer behavior and traffic flow, such as generating heat maps, in order to assist with product selection and inventory management, ensuring smooth store operations.
“Beijing Capital International Airport is delighted to be hosting one of JD’s pop-up stores,” said a spokesperson from BCIA.
“Outfitted with items popular among travelers, the new shop will not only offer the products they want to buy most on their journeys – it will also allow them to personally experience what shopping of the future will be like, brought to them by China’s largest and most innovative retailer.”
China Railway Express and JD have cooperated at Hohhot East Railway Station to open a 100-square-meter unmanned convenience store. It also exploits JD’s technological capabilities, with features such as facial recognition payment, and smart vending machines, which automatically process payments once customers select their products and close the door of the machines. Later, the store will use a Mini Program in WeChat so that customers can choose to buy on the spot and take their purchases with them or shop online and have them delivered to a convenient location, in line with JD’s Boundaryless Retail vision – empowering consumers to be able to buy whatever they want, whenever and wherever they want it.
JD Logistics and China Railway Express have cooperated in logistics transportation since 2014 and have worked together to help facilitate the JD Luxury Express “white glove” delivery service as well as fresh food delivery via high-speed rail.
Bing Zhang, general manager of JD Social E-commerce and Retail Innovation, said he was thrilled the company’s cutting-edge store technologies are being rolled out in the travel market.
“Many of our customers enjoy shopping while traveling and we’re determined to make sure they benefit from the convenience of JD wherever they are.”
“The new stores in Beijing and Inner Mongolia will provide them with a truly seamless experience that is unrivaled anywhere,” he added.
Shoppers Snap Up Quality and Imported Products on JD.com for Record-Breaking Singles Day Festival
