JD Super Signs RMB 500 Million Procurement Deal with Major Australian Beef Suppliers

Posted on by Vivian Yang

JD Super, the supermarket division under JD.com, has signed a major procurement agreement worth RMB 500 million (USD 70 million) with three leading Australian beef suppliers: Coles, Bindaree Food Group, and Stanbroke. This partnership marks a significant step in JD Super’s effort to source high-quality global products directly from producers, provide Chinese consumers with premium, cost-effective imported beef, and open new opportunities for international partners.

The deal encompasses a diverse selection of premium beef products, including grass-fed, grain-fed, Angus, and Wagyu beef, all sourced directly from these industry leaders. Coles, an iconic Australian retailer dating back more than 110 years, handles more than 500,000 cattle annually and is known for its high-quality standards. Bindaree, a prominent global supplier, is expanding its Myola feedlot to a capacity of 35,000 cattle and handles over 5,000 cattle each week. Stanbroke, an industry leader, manages 1.2 million hectares of pastureland and produces internationally certified Wagyu, Angus, and both grass- and grain-fed beef.

This collaboration enables Australian beef producers to address key challenges in the Chinese market, such as low brand recognition and high retail prices caused by traditional multi-layer distribution. By partnering directly with JD Super, these suppliers gain access to Chinese consumers more easily, cut out middlemen to offer more competitive prices, and strengthen their brand awareness in China.

JD Super, which is the only e-commerce platform sourcing beef directly from Australia, leverages JD’s vast customer base of nearly 600 million active users and advanced digital infrastructure to boost partners’ visibility and sales. Through targeted traffic support, effective consumer feedback tools, and JD’s intelligent supply chain, suppliers gain valuable insights into consumer preferences, allowing them to refine their products and foster greater brand loyalty and repeat business.

“This partnership strengthens JD Super’s supply chain, ensuring a stable and diverse range of high-quality Australian beef for our customers,” said a JD Super spokesperson in the fresh food division. “We are dedicated to working with top global suppliers to deliver exceptional products at great value, while helping our partners grow and increase brand recognition.”

JD Super aims to deepen its relationships with leading global producers, create value for partners, and bring superior quality products to consumers around the world.

 

(vivian.yang@jd.com)

JD Food Delivery Upgrades Rider Experience for Workforce with 150,000 New E-Bikes, Offers Enhanced Benefits

Posted on by Vivian Yang

By the end of June, JD Food Delivery’s full-time rider workforce increased to over 150,000 people. And with the summer delivery peak approaching, JD will put in RMB 2 billion worth of resources to enhance rider experience and benefits, offering substantial upgrades beyond existing social insurance benefits, known as the “five social insurances and one housing fund.” Full-time riders will receive special monthly allowances during extreme weather seasons, alongside 150,000 new state-of-the-art electric bikes to elevate their work experience.

The e-bike incentive program will refund the purchase costs to riders who complete 3,000 orders within 90 days of using the new bikes. The program has already launched in Beijing, Changsha, and Nanjing, with plans for a nationwide rollout. Riders will also sport racing-inspired uniforms and badges, boosting their professional image and sense of pride.

These sleek, JD-red electric bikes are designed for both performance and style, featuring ergonomic seats and backrests that rotate 180 degrees for rest, as well as portable fridges with dual-core cooling chips that double chilling efficiency compared to traditional models. The portable fridges ensure ice-cold deliveries stay fresh, enhancing customer satisfaction. The bikes also come with glowing, eco-friendly PU foam-insulated delivery boxes that extend heat retention by 100%, with free daily disinfection at stations to maintain hygiene.

JD Food Delivery drivers on the new bike. One driver uses his rotating backrest as he takes a well-earned break.

A JD Food Delivery spokesperson emphasized, “We’re committed to rewarding our riders’ hard work with tangible benefits. These upgrades not only enhance service quality but also ensure our riders feel valued and respected.”

This comprehensive welfare model sets a new standard for the delivery industry, earning recognition and support from riders and the public.

 

(vivian.yang@jd.com)

JD.com Introduces Tax Refund Service to Over 100 Stores Across China — Here’s What Overseas Visitors in China Need to Know

Posted on by Yuchuan Wang

There’s nothing better when travelling overseas than getting a tax refund on products you’ve bought. Well, the good news is that at China’s largest retailer by revenue, JD.com, international customers can apply for a tax refund of up to 9% at designated in-store counters.

JD MALL and JD Electronics & Appliances City Flagship Stores have been officially designated as tax refund-eligible outlets for overseas visitors. And to cash in, all you need to do is to make an eligible purchase of RMB 200 or more in a single store on the same day and present valid identification in one of 106 authorized stores in 39 cities across China.

It’s that simple!

“We have introduced multilingual signage, detailed tax refund guides, and bilingual announcements throughout our stores to help international shoppers easily access the service,” said a JD MALL spokesperson. “Customers can either pick up their purchases in-store or opt for complimentary delivery to their hotels.”

As China’s largest retailer by revenue, JD.com is a trusted destination for shoppers seeking authentic, high-quality products. With the introduction of the tax refund service, overseas visitors in key tourist and trade cities such as Shanghai, Beijing, Chengdu, Nanjing, Guangzhou, Kunming, Chongqing, Suzhou, Xi’an, Dalian, Qingdao, Hangzhou, Wuhan, Dongguan, and Yiwu can now enjoy a seamless shopping experience, with access to more than 50,000 products across more than 100 categories, from consumer electronics and home appliances, to household goods, beauty products, and more.

JD MALL and JD Electronics and Appliances City Flagship Stores represent JD.com’s innovative approach to offline retail, delivering immersive, digitally integrated, one-stop shopping experiences. JD.com data shows that portable, high-tech products such as smartphones, laptops, smartwatches, drones, projectors, electric toothbrushes, massage devices, hair dryers, and robotic vacuum cleaners have proven especially popular with international customers.

 

(yuchuan.wang@jd.com)

JD.com and Camposol Kick Off 2025 Peruvian Blueberry Season with First Shanghai Shipment

Posted on by Vivian Yang

JD Super, the supermarket division of JD.com, and Camposol, Peru’s leading fruit exporter, celebrated the arrival of the first 2025 season Peruvian blueberries in Shanghai on July 4. This landmark shipment, facilitated through a direct-procurement partnership, launches the global blueberry season and reinforces JD.com’s role as a trusted bridge for international brands and specialty products reaching Chinese consumers.

Building on the successful collaboration in 2024, JD Super and Camposol have strengthened their partnership to source top-tier blueberries directly from Peru’s northern orchards. This year, JD Super anticipates purchasing over 1,000 tons of blueberries, streamlining the supply chain to deliver fresher, more affordable fruit to Chinese shoppers. By eliminating intermediaries and optimizing the process, this partnership makes premium blueberries more accessible and less expensive, enabling consumers to enjoy what’s popularly called “blueberry freedom” in China.

The 2025 Peruvian blueberry season arrived two weeks ahead of schedule, with an estimated yield exceeding 400,000 tons of exceptional quality produce —a 27% increase from last year. JD Super is set to capture 10% of the 72,000-ton supply to China, cementing its position as the largest online retailer for Peruvian blueberries. The initial shipment features the selection of the premium Madeira variety, carefully graded to 16MM+ and 18MM+ sizes for superior flavor, sweetness, and consistency.

JD Super implements a comprehensive assurance system to ensure uncompromising quality through rigorous controls. On-site specialists at Camposol’s Peruvian warehouses monitor product standards from the source, while JD Super conducts regular online quality checks to ensure consistent excellence. Every blueberry meets JD’s strict standards for firmness and uniformity, guaranteeing customers receive premium-grade fruit.

To preserve freshness, the blueberries are transported via a fully sanitized, end-to-end cold-chain system from Peru to China. JD Logistics supports this with cold-chain delivery across over 300 cities, guaranteeing each blueberry arrives as fresh as when it was picked.

Since entering the imported blueberry market in 2018, JD Super has honed its supply chain expertise, reducing costs while improving quality. This direct-sourcing model has made Peruvian blueberries more affordable and popular, driving exponential sales growth on JD’s platform and turning an unfamiliar fruit into a household favorite in China. Peru’s blueberry industry has seen remarkable growth, with cultivation expanding from 80 hectares in 2012 to 20,500 hectares today, reflecting a 65% annual growth rate.

This partnership between JD Super and Camposol sets a new benchmark for global produce collaborations, delivering fresh, high-quality Peruvian blueberries to millions while fostering efficient, sustainable trade.

 

(vivian.yang@jd.com)

JINGDONG Property and Abu Dhabi Airports Announce Strategic Alliance to Launch 70,000-Square-Meter Smart Logistics Hub in the Middle East

Posted on by Yuchuan Wang

Abu Dhabi, 7 July, 2025 — JINGDONG Property (JDP), the infrastructure investment and management platform of JD.com, has entered into a strategic partnership with Abu Dhabi Airports to jointly develop and operate a state-of-the-art logistics facility in the Abu Dhabi Airports Freezone. This flagship project marks JDP’s first greenfield development in the Middle East and represents a significant milestone in the company’s international expansion strategy.

With a planned construction area of approximately 70,000 square meters, it will be a key logistics gateway, supporting the region’s growing cross-border e-commerce demands and enhancing air freight and distribution services across the Gulf Cooperation Council (GCC) countries and the broader Middle East and North Africa (MENA) region.

Elena Sorlini, Managing Director and Chief Executive Officer of Abu Dhabi Airports, said: “This joint venture aligns seamlessly with Abu Dhabi’s long-term vision of becoming a global trade and logistics hub. By combining JDP’s modern infrastructure and integrated end-to-end service capabilities with our strategic location and air cargo expertise, we are laying the foundation for a logistics ecosystem that fosters investment, generates high-value employment, and strengthens Abu Dhabi’s role in global supply chains.”

“We are delighted to enter into this strategic partnership with ADAFZ to jointly develop high-standard warehouse projects at the ADAFZ Logistics Park.” said Cao Dong, CEO of JINGDONG Property, “This signing marks an important milestone for both sides, and we highly value the trust and support from our partner. We have great respect for the UAE market and are committed to bringing our expertise and resources to support the country’s logistics infrastructure development and e-commerce capabilities. Looking ahead, we are eager to deepen our collaboration, increase our investment, and work together towards long-term, mutually beneficial growth. ”

The logistics park will feature cutting-edge automation and digital warehouse management systems, all powered by JD.com’s globally recognized technology stack. It will offer integrated warehousing and value-added services designed for multiple diversified scenarios. The project is set to benefit both local and international merchants by lowering logistics costs, reducing delivery times, and minimizing operational risks for companies entering or expanding in the Middle East.

As JD.com’s dedicated logistics infrastructure development and management platform, JDP currently oversees more than 50 infrastructure projects across nine countries, including the United Kingdom, Germany, the Netherlands, Japan, Singapore, Indonesia, Vietnam, Australia, and the UAE. The company plays a vital role in building a globally connected network that supports international trade and facilitates the globalization of businesses of all sizes.

Through this partnership with Abu Dhabi Airports, JDP is not only accelerating its footprint in the Middle East, but also actively contributing to the region’s economic diversification goals. The project is expected to create thousands of direct and indirect job opportunities, support SMEs, and enhance the UAE’s competitiveness as a global logistics and e-commerce hub.

 

About JD.com, Inc.

JD.com, Inc., also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. JD.com, Inc.’s business has expanded across retail, technology, logistics, health, property development, industrials, private label, insurance and international business. Ranking 47 on the Fortune Global 500, JD.com, Inc. is China’s largest retailer by revenue.

About JINGDONG Property, Inc.

JINGDONG Property, Inc. (www.jdp.com.cn) is a leading and rapidly growing modern infrastructure investment and asset management platform of JD.com, Inc. Its business includes investment, development and asset management of logistics parks, business parks, data centers and others. As the cornerstone of JD.com, Inc.’s supply chain ecosystem, JINGDONG Property is equipped with deep insights into merchandise and logistics flows and has a unique ability to integrate business resources. We are well-positioned to serve consumption-driven demand and transform local economies. Leveraging our core competencies across infrastructure assets, development expertise, service capabilities and actionable insights, we provide bespoke, holistic and intelligent infrastructure.

 

(press@jd.com)

JD.com Releases 2024 ESG Report

Posted on by Vivian Yang

At JD.com, we are delighted to present our 2024 ESG Report, a testament to our unwavering commitment to the mission of making lives better through technology. This year, we harnessed our dual expertise in supply chain and technology to cultivate a harmonious ecosystem that blends commercial success with social responsibility.

In 2024, we strengthened our compliance governance framework, establishing industry-leading standards in user privacy protection and business ethics, while accelerating our green, low-carbon transformation through innovative logistics solutions.

Guided by our people-first philosophy, we prioritized employee well-being, empowered partner growth, and nurtured an inclusive, sustainable supply chain. With a dedication to innovation, we connected urban and rural communities, fueling rural revitalization and shared prosperity, all while partnering to forge a sustainable future.

Key achievements are detailed below.

1.Responsible Governance

  • Ranked in Gartner 2024 Top 25 Global Supply Chains – JD’s first time in the ranking
  • Awarded 2024 INFORMS Prize, top honor in operations research
  • 100% employee anti-corruption pledge sign-off (incl. interns, consultants)
  • 0 incidents of data security or privacy breaches*
  • 0 yuan in fines related to security breaches
  • 135 security & privacy training sessions, 100% employee coverage
  • 100% employee online compliance training coverage
  • 0 corruption lawsuits against JD.com
  • Assisted authorities in intercepting or recovering over RMB 53.4 M in fraudulent funds
  • Ranked 8th in China’s AI patent applications
  • Over 3,800 patent applications
  • 11,512 patents granted globally

*JD.com attaches great importance to information security and privacy protection, and no major user data leakage incidents have occurred since its listing.

 

2. Green Future

  • Beijing HQ Campus 1 completed smart lighting upgrade, saving 650,000 kWh
  • JINGDONG Property self-built solar power exceeded 38M kWh, reducing 30,000 tons of CO2
  • Beijing HQ Campus 4 began green energy purchase, 1.69M kWh in Nov-Dec
  • 6 Huaguan Supermarket stores piloted green energy, 4.97M kWh purchased
  • Multiple cities adopted new-energy vehicles, with over 10,000 in use for logistics
  • Beijing shuttle buses switched to zero-fuel; added 43 electric and 14 gas vehicles
  • Nationwide green appliance subsidy recycled over 20M old units
  • Direct-from-factory model cut secondary packaging by over 1B units
  • 960,000 reusable insulation boxes used over 85.45M times, cut 72,520 tons of CO2
  • Instant delivery for Apple in China earned ISO14068 carbon-neutral certification
  • As of the end of the reporting period, JINGDONG Logistics has 5 three-star and 5 two-star Green Warehouse certifications
  • The Green Stream Initiative generated 100M carbon-reducing orders, max 6,390g per order

3. Better Life 

  • Past 3 years: Over 50,000 jobs offered to students, with over 300 job types
  • Over 400,000 frontline employees
  • 80% of employees from rural areas
  • 4,522 employees with disabilities
  • 100% employee training coverage
  • Average of 41 hours of training per employee
  • HR spending (incl. in-house & external) RMB116.1 billion yuan
  • Since 2010, Employee Assistance Fund has invested over RMB 157 million
  • Over 6,500 employees enrolled in degree programs, with over 3,000 employees earning degrees
  • Annual employee satisfaction: 4.58/5
  • Full occupational health & safety training for all employees and contractors
  • Trained 2,150 suppliers on sustainable supply chain management
  • 0 product recalls due to health/safety issues for JD’s private brands
  • 3rd JD Agricultural Specialties Shopping Festival invested RMB 1.5 billion in subsidies & traffic
  • Supported over 2,000 high-quality agricultural industry belts
  • JD Foundation donated over RMB 68.97 million yuan
  • The Starlight Transmission donation project benefited ~4,000 students

 

(vivian.yang@jd.com)

Posted in ESG

JINGDONG Property Acquires Prime Logistics Development in Rugby, UK

Posted on by Yuchuan Wang

JINGDONG Property (also known as JD Property), the infrastructure investment and management platform of JD.com, Inc, has acquired a prime Grade A warehouse development opportunity in Rugby, further expanding its global portfolio of more than 260 warehouse assets with a gross floor area of 26 million SQM. The target project, which is designed to achieve Grade A+ standards and BREEAM Excellent certification, will add a further 23K SQM of gross floor area (GFA) to JINGDONG Property ‘s assets under management (AUM) and brings the total number of assets in the UK to 11 (over 250K SQM gross floor area).

Strategically located in the heart of the UK logistics “Golden Triangle” in the Midlands region, the location offers unparalleled motorway access, reaching 90% of the UK population within a four-hour drive. Supported by a strong local labour pool, the project is ideally positioned to meet rising regional supply chain demands and deliver efficient, reliable warehousing services to a diverse range of occupiers. These include third-party logistics providers, e-commerce retailers, and manufacturers.

In line with JD.com, Inc.’s commitment to low-carbon, green, environmentally friendly, and sustainable development, JINGDONG Property has embedded sustainability into every aspect of this project. Once complete, the facility will achieve BREEAM Excellent certification and incorporate renewable energy technologies, including rooftop solar panels and advanced green infrastructure. These features will supply clean energy to tenants, reduce operational costs, enhance efficiency and support our partners in meeting their sustainability goals. The site is also designed to meet net zero emission requirements during its operational phase.

“We are pleased to add this high-quality logistics facility to our UK portfolio,” said a spokesperson for JINGDONG Property. “This acquisition reflects our continued confidence in the UK and our commitment to supporting our clients and building our businesses in Warehouses, Logistics and E-commerce.”

As JD com’s dedicated platform for modern infrastructure development and management, JINGDONG Property currently manages over 40 overseas infrastructure projects across eight countries, including Indonesia, Vietnam, Singapore, the UK, the Netherlands, Germany, Japan, and the United Arab Emirates. JINGDONG Property is rapidly building a global modern logistics warehousing infrastructure network, providing strong support for international trade and global enterprises.

 

About JD.com, Inc.

JD.com, Inc., also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. JD.com, Inc.’s business has expanded across retail, technology, logistics, health, property development, industrials, private label, insurance and international business. Ranking 47 on the Fortune Global 500, JD.com, Inc. is China’s largest retailer by revenue.

 

About JINGDONG Property, Inc.

JINGDONG Property, Inc. (www.jdp.com.cn) is a leading and rapidly growing modern infrastructure investment and asset management platform of JD.com, Inc. Its business includes investment, development and asset management of logistics parks, business parks, data centers and others. As the cornerstone of JD.com, Inc.’s supply chain ecosystem, JINGDONG Property is equipped with deep insights into merchandise and logistics flows and has a unique ability to integrate business resources. We are well-positioned to serve consumption-driven demand and transform local economies. Leveraging our core competencies across infrastructure assets, development expertise, service capabilities and actionable insights, we provide bespoke, holistic and intelligent infrastructure.

 

(press@jd.com)

JINGDONG Property Adds First Industrial Infrastructure in Australia

Posted on by Yuchuan Wang

24, June 2025, Brisbane, Australia – JINGDONG Property (also known as ‘JD Property’ or ‘JDP’), the modern infrastructure investment and asset management platform of JD.com, has bolstered its regional presence by acquiring a 99,000 square meters distribution center in Brisbane, Australia. The acquisition marks JDP’s first project in the country and adds a well-connected, state-of-the-art logistics facility to the company’s growing regional network.

The cornerstone of JD.com’s supply chain ecosystem, JDP currently manages more than 40 supply chain logistics infrastructure projects across key global markets, including Singapore, Vietnam, Indonesia, Japan, the UK, the Netherlands, Germany, the UAE and more. The company is rapidly building a global network of modern logistics infrastructure to strengthen international trade cooperation and support its global ambitions.

“We are delighted with the addition of this institutional-quality logistics property in Australia,” said Cao Dong, CEO of JINGDONG Property. “This investment demonstrates our confidence in the industry across the region and our continued determination to build a global industrial supply chain system. ”

“This acquisition marks a strategic move that significantly enhances our regional platform in key Asia Pacific markets, with Australia being a standout example. The country’s robust macroeconomic conditions, sustained population growth and a remarkable rise in e-commerce penetration rate have converged to create compelling opportunities in industrial logistics assets,” said Richard Law, Head of Asia Pacific at JINGDONG Property. “Our enhanced portfolio strengthens our service capabilities for a diverse customer base while reinforcing our focus on value creation across the region.”

 

About JD.com, Inc.

JD.com, Inc., also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. JD.com, Inc.’s business has expanded across retail, technology, logistics, health, property development, industrials, private label, insurance and international business. Ranking 47 on the Fortune Global 500, JD.com, Inc. is China’s largest retailer by revenue.

 

About JINGDONG Property, Inc.

JINGDONG Property, Inc. (www.jdp.com.cn) is a leading and rapidly growing modern infrastructure investment and asset management platform of JD.com, Inc. Its business includes investment, development and asset management of logistics parks, business parks, data centers and others. As the cornerstone of JD.com, Inc.’s supply chain ecosystem, JINGDONG Property is equipped with deep insights into merchandise and logistics flows and has a unique ability to integrate business resources. We are well-positioned to serve consumption-driven demand and transform local economies. Leveraging our core competencies across infrastructure assets, development expertise, service capabilities and actionable insights, we provide bespoke, holistic and intelligent infrastructure.

 

(press@jd.com)