Feb 14, 2020|
A Second Wedding Anniversary to Remember
By Tracy Yang
Zhang Jiapeng, is a 25-year-old courier who works for JD Logistics in Pucheng, Weinan in China’s Shaanxi province. His wife is an intensive care nurse at Pucheng Hospital who signed up to treat coronavirus patients after the outbreak. Their wedding anniversary is on Feb. 13th, just one day before Valentine’s Day.
“Originally we planned to go to Xi’an to celebrate our second wedding anniversary.” said Zhang Jiapeng. Now they can only gaze at each other. They haven’t seen each other since Jan. 23rd, when his wife started to work in the isolated area of the hospital. Even on her days off, she stayed nearby the hospital in order to protect her family.
These days Zhang Jiapeng has also been working on the frontlines of the fight against the epidemic. After the outbreak, local consumers’ demand for prevention supplies, such as masks and disinfectant surged. Since the stores in Pucheng are all closed, local consumers have turned to online shopping for their daily needs, and Zhang Jiapeng needs to deliver a large number of orders each day. Zhang Jiapeng explains that, in addition to protective equipment, most of the orders during this period are diapers, milk powder, instant noodles, grain, cooking oil and other necessities.
This Valentine’s Day, instead of taking their trip to Xi’an, Zhang Jiapeng stood outside of the hospital with a poster which read “Happy Second Wedding Anniversary. Hope to see you at home soon.” Since he cannot enter the isolated area of the hospital, he can only stand about 30 meters away, and hold up the board for his wife, hoping that she can make out what it says.
Zhang Jiapeng excitedly posted a message on his WeChat moments following his trip to the hospital. It reads, “We are all the bravest people in front of the coronavirus. I finally get to see you. Even though it was just a distant glance. I believe that the coronavirus will eventually be defeated. I hope you come back. Love you. Happy second wedding anniversary.”
The outbreak of coronavirus is impacting Valentine’s Day across China. Many people in love cannot celebrate the festival together. Instead, they can only express their love through messages and gifts.
Considering a lot of people who celebrate Valentine’s Day cannot meet each other, the number of orders where the address of the sender and recipient are different, increased by 125%, among which the gift category increased by 146.7% and cosmetics and skin care products increased by 88%.
According to JD’s big data, the sales of candies and chocolate have increased by approximately 150% YOY. Flowers continue to be the first choice, among which sales of bouquets of stuffed animals or other toys, dried flowers and preserved fresh flowers have grown rapidly.
(tracy.yang@jd.com)
Apr 25, 2024|
JD Logistics and MINISO Announce Expanded Partnership to Enhance Logistics Efficiency
JD Logistics (also known as JINGDONG Logistics), a leading global logistics provider, recently announced the expansion of its partnership with MINISO, the renowned household and consumer goods retailer. This collaboration, which began in 2022 with operations in Australia, now extends to MINISO’s network in Malaysia.
JD Logistics’ robust global supply chain infrastructure includes nearly 90 bonded, direct mail, and overseas warehouses across key markets such as the United States, Germany, the Netherlands, France, the United Kingdom, Australia, the Middle East, and Southeast Asia. Committed to replicating its proven supply chain management expertise from China in international markets, JD Logistics provides extensive support to a broad spectrum of clients, including international enterprises and Chinese brands expanding overseas.
MINISO’s diverse product range and rapid restocking requirements, combined with its strategic store locations in bustling commercial areas, present unique logistical challenges. These include critical delivery lead times and the need for off-hours operations to ensure uninterrupted customer experiences. JD Logistics has effectively met these demands through reliable and adaptable warehousing and fulfillment service solutions.
Notably, the trust built with MINISO has led some store managers to entrust their store keys to JD Logistics’ drivers to facilitate smooth and timely deliveries. Among them is JD Logistics driver Nick Yang, responsible for delivering goods to all MINISO stores in Sydney. Yang’s daily schedule involves commuting between JD Logistics’ warehouse and approximately 10 MINISO outlets throughout the city.
Over the next three years, JD Logistics will continue to develop its comprehensive global supply chain logistics network, which integrates overseas warehouses, international transshipment hubs, local distribution networks, and transnational transportation networks.
This partnership is not only a testament to JD Logistics’ proven expertise and global operational capabilities but also underscores the commitment of both companies to foster innovation in supply chain management for retail operations worldwide.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
JD’s Special Support for Live Streaming during the Coronavirus Outbreak
