Jun 18, 2022|
European Diplomats in Beijing Invited to Deliver Products Ahead of JD’s 618 Grand Promotion
by Mengyang He
Ahead of the 618 Grand Promotion, JD.com invited ambassadors and senior diplomats from the EU Delegation to China and seven European countries, Denmark, France, Hungary, Italy, the Netherlands, Portugal, and Slovenia, to deliver European products to Chinese consumers.
The initiative celebrates the China-EU Agreement on Geographical Indications (GIs), by which a total of 100 agricultural products from China and the EU each will be legally protected from each other’s geographical areas. Many products delivered through JD’s initiative this time were also on the list and are well received by Chinese consumers on JD.com, such as Comté from France, Tokaji from Hungary, Prosecco from Italy, and green wine from Portugal, among others.
The Danish Ambassador to China, H.E. Thomas Østrup Møller, presented Danish cookies to a lucky customer, Mr. Jin, in the garden of the ambassador’s residence. Ambassador Møller mentioned, “JD.com has made Danish products accessible for Chinese consumers, such as Danish probiotics and health products from Camette, and Denps milk powder; and many Danish food products in the Denmark National Pavilion are amongst the top performers on JD.com.” During JD’s 618 pre-sales period, the transaction volume of Danish food products grew by 98 percent YOY.
In the kitchen of the French ambassador’s residence, a lucky customer Ms. Yang picked up her pre-ordered French wine from François Blanc, the Agricultural Counsellor of the French Embassy to China. “Gevrey-Chambertin from the Burgundy wine region is a very well-known French GI product, and is one of the best wines in France and even in the world,” noted Blanc. According JD’s 618 pre-sales data, the French National Pavilion recorded an increase in transaction volume of nearly 220 percent YOY; and the transaction volume of imported European cheese products mounted by almost 250 percent YOY.
The Hungarian Ambassador to China, H.E. Máté Pesti, stressed that “each bottle of Hungary wine is produced in accordance with the century-old tradition and Hungary laws. JD.com can also guarantee that all Tokaji wines sold on JD.com are authentic and come from the origin of Hungary.”
Italy is a country with abundant GI products, including wines, fruits, cheese, ham, and more. The Italian Trade Commissioner in Beijing, Gianpaolo Bruno, handed Italian pasta and wine to a lucky customer, Ms. Yu.
At the Dutch embassy in Beijing, the Dutch deputy ambassador to China, Roderick Wols, also joined the campaign with several Dutch GI products, including the classic Gouda cheese.
In the garden of the ambassador’s residence, the Portuguese Ambassador to China, H.E. José Augusto Duarte, delivered a local specialty, Vinho Verde (literally ‘green wine’) to a lucky customer Ms. Yue, and introduced different wine regions on a map of Portugal.
The Slovenian Ambassador to China, H.E. Alenka Suhadolnik, presented a JD parcel with several of Slovenia’s GI products to a consumer, Mr. Li. Ambassador Suhadolnik also noted, “Slovenia has a long history of wine, and the city of Maribor, for example, has the oldest vine in the world. JD.com allows Chinese consumers to have access to high quality Slovenian products, such as wine.”
The Ambassador of the EU Delegation to China, H.E. Nicholas Chapuis, emphasized that “the China-EU Agreement on Geographical Indications will bring benefits both in Europe and in China thanks to the high-level of protection against imitation and counterfeiting that it will bring to famous food and drinks from Europe and China, like famous European wines or famous Chinese teas, for instance.”
As of now, JD.com has opened 65 national pavilions, including 16 from EU countries. Over the past year, the most popular European imported food products among Chinese consumers were dairy products, candy biscuits, wine, and black tea. Germany, France, Italy, the Netherlands and Denmark were the largest countries of origin by sales volume.
Dec 20, 2024|
Dada NOW Receives “Leading Restaurant Empowerment Platform” Award at the 10th China Catering Innovation Conference
On December 19, Dada NOW, China’s leading local on-demand delivery platform under Dada Group, was awarded the “Leading Restaurant Empowerment Platform” accolade at the 10th China Catering Innovation Conference in Shanghai. Celebrated for its innovative 4D Service Standards, Dada NOW delivers professional, flexible, intelligent, and customizable services to top food and beverage brands including CHAGEE, KFC, Luckin Coffee, McDonald’s, and Pizza Hut, garnering extensive acclaim within the catering industry.
4D Service Standards
The “Leading Restaurant Empowerment Platform” award honors platforms that provide comprehensive and professional services to restaurant businesses. Leveraging years of experience with leading restaurant brands, Dada NOW has crafted its 4D Service Standards to effectively address delivery challenges and enhance service quality. These standards include:
- Dedicated: Integrated solutions for warehousing, picking, and delivery.
- Dynamic: Tailored delivery solutions for diverse vendor scenarios, including store-stationed and crowdsourced rider options.
- Data-driven: Efficient data management systems utilizing AI technology for order dispatching, fulfillment timeliness, and quality inspection.
- Designable: Customized services for large supermarkets and restaurant merchants to bolster brand value.
Fast and Accurate Delivery
In the fast-paced food delivery sector, Dada NOW’s survey data indicates that 63% of brand merchants and consumers expect timely delivery, 21% prioritize location accuracy, and 9% value punctual pickup. Dada NOW completes delivery in as quickly as 9 minutes, with a 99.5% on-time completion rate and a 98% accuracy delivery rate. Real-time order matching is achieved in as fast as 0.3 seconds, ensuring fast and accurate service.
Unlike delivery providers that only focus on a single merchant type, Dada NOW provides both supermarket and restaurant deliveries. The differing peak times between these sectors allow for capacity complementation, enhancing efficiency and reducing costs. With a nationwide network of over a million riders and an industry-leading on-demand delivery model, Dada NOW has executed over 900 million route plans, swiftly allocating resources during peak periods such as lunch and dinner rushes, new product launches, and promotional events.
Customized Solutions for Merchants
To meet the strong customization needs of brand merchants, Dada NOW can offer bespoke services for each store, integrating its delivery capacity, products, and technological solutions. A notable example is the partnership with Sam’s Club, for which since 2017 Dada NOW has developed customized solutions in delivery capacity models, co-branded equipment, rider training, and system integration. This collaboration has achieved nearly 100% coverage of customized rider equipment such as helmets, uniform and delivery containers, and provides excellent customer service experiences. This highly effective collaboration demonstrates Dada NOW capabilities that are also transferrable to the restaurant sector.
Luckin Coffee, a long-standing partner of Dada NOW, exemplifies the high standards in the coffee and tea beverage sector, achieving a “30-minute delivery rate of 99.9%” to maintain peak freshness delivered to customers’ doorsteps. Dada NOW’s flexible rider network effectively manages peak demands and large order volumes during product launches and promotions through an intelligent order dispatching system, ensuring optimized delivery routes and careful handling to prevent issues like coffee spillage. Since 2023, this partnership has earned Dada Now several accolades from Luckin Coffee, including the “Best Strategic Cooperation Award” and “2023 Outstanding Delivery Partner,” with rider Tu Yanping being recognized as one of four “Annual Gold Riders” nationwide.
Dada Group operates two core businesses: JD NOW, formerly known as JDDJ, an instant retail platform, and Dada NOW, a local on-demand delivery service. Leveraging its extensive crowdsourced delivery network of millions of riders, Dada NOW provides a comprehensive service system open to merchants and individual senders across various industries and product categories. The company’s two platforms operate independently and collaboratively.
(vivian.yang@jd.com)
Dec 13, 2024|
JD.com Targets 5 Billion RMB with Chilean Product Partnership as 2024/25 Season Cherry Sales Launch
On December 12, JD Super, the supermarket division of JD.com (also known as JINGDONG), launched the Chilean Specialties Festival and kicked off 2024/25 Chilean cherry sales with the recent arrival of the first “Cherry Express” ship in China. In a ceremony attended by the Chilean Ambassador to China, H.E. Mr. Mauricio Hurtado, JD Super signed a strategic cooperation agreement with Chilean brands, aiming to achieve 5 billion RMB in sales of Chilean products, including cherries, wine, and salmon, over the next three years.
The sea-freight Chilean cherry sales launch event was officiated by Ambassador Hurtado, Chao Junwen, Secretary-General of the China Chamber of Commerce for Foodstuffs and Native Produce, and Juan Latife, General Manager of Garces Fruit China, Chile’s leading cherry exporter.
Through large-scale direct sourcing, JD’s procurement team has reduced the import costs of Chilean cherries, offering consumers prices that are approximately 15% lower than those on other e-commerce platforms for the same grade and size.
To ensure quality and proper grading, JD Super has introduced a caliper offering this season. Each box of cherries comes with a caliper that allows consumers to accurately grade the fruit and ensure they have received high-quality Chilean cherries.
Since late October, JD’s online channels and its 7Fresh omnichannel supermarket chain have been selling the season’s air-freight Chilean cherries. This product offering, which has been met with enthusiasm from Chinese consumers, is supported by JD’s extensive national cold-chain logistics network and instant delivery services that can deliver orders within 30 minutes, making it easy and affordable for users to enjoy the early batch of Chilean cherries.
“This large-scale procurement cooperation will allow JD Super to continue leveraging our strong supply chain capabilities and work closely with Chilean partners to offer a wider variety of Chilean products at competitive prices and services to Chinese consumers,” said a spokesperson of JD Super.
(vivian.yang@jd.com)
JD618 Grand Promotion Propels China’s Biggest Consumption Surge of 2022
