Feb 8, 2020|
How Chinese are Spending during the Coronavirus Outbreak
by Yuchuan Wang
JD has continued its commitment to deliver products to Chinese consumers during the Chinese New Year, for eight years now. This year has been unique as hundreds of millions of Chinese choose to stay indoors because of the outbreak of the highly contagious novel coronavirus.
According to JD’s big data analysis, from this past Chinese New Year’s eve on January 24th to February 2nd, JD has delivered 19,000 tons of rice and flour, 5.9 million liters of cooking oil, 15,000 tons of fresh food, 15 million packages of instant noodles and hundreds of millions of medical supplies to consumers nationwide.
Sales of food products such as rice and dairy during this period increased 154% year-on-year (on the lunar calendar), with rice and wheat products increasing at 5.4 and 4.7 times, respectively. Compared with a year before, the consumption of cereals surged on January 25th, and on January 26th, sales was as much as 15 times compared with the same day on the lunar calendar last year.
Sales of instant food products increased 3.5 times year-on-year. Bottled water and cooking oil increased 1.54 and 1.43 times while dairy and seafood products doubled.
Fresh food on JD saw an increase of 215% compared with the same period last year. After the outbreak of the epidemic, JD immediately launched the “fresh produce emergency team”. Procurement and sales personnel pay close attention to sales trends and established a daily mechanism to update inventory levels and production information, preparing countermeasures in advance. Sales of pork increased the fastest by more than 10 times y-o-y while sales of beef, mutton, poultry and eggs also increased 400%. Vegetable sales increased by nearly 450% compared with the same period last year.
JD has also implemented rigorous health and safety measures, including providing protective equipment such as masks and disinfection products to consumers. From January 20th to 27th, the sales of a series of cold and antipyretic drugs, such as Banlangen(a popular Chinese herbal medicine), vitamin C effervescent tablets, acetaminophen and others increased by 5.5 times over the same period in the previous month; sales of oximeters increased 18 times and sales of thermometers increased 11 times. At the same time, sales of sterilized alcohol increased 20 times compared with the same period a month prior. JD also supplied 3 million bottles of hand sanitizer, over 1.8 million bottles of disinfectant, over 700,000 bottles of germicidal detergent, nearly 400,000 bottles of clothing antiseptic, 290,000 bags of disinfectant wipes and 180,000 bottles of toilet cleanser to Chinese consumers.
Immediately following the outbreak of the epidemic, JD urgently contacted key brand partners in various categories to integrate inventory to secure supply to consumers as well as frontline workers in Wuhan. As early as January 17th, JD transported 5 million masks to Wuhan, the epicenter of the epidemic (Read more about JD’s support in Wuhan: https://jdcorporateblog.com/jd-com-on-the-frontlines-to-support-wuhan-and-provide-coronavirus-aid/ ).
JD’s nationwide brick-and-mortar 7FRESH supermarkets also perform strict disinfection measures including implementing staff morning health condition examinations, random body temperature checks during work, strict implementation of a seven-step hand washing standard, providing masks to employees and launching clear procedures and standards for disinfection of public facilities, tools and tableware, amongst other actions.
JD.com has been doing its utmost to ensure not only adequate supply and timely distribution of anti-epidemic goods with the help of its leading supply chain system and efficient logistics network, but also has a mission to provide stable prices and quality service in extraordinary times, playing an important role guaranteeing people’s daily needs of life.
(yuchuan.wang@jd.com)
Nov 7, 2024|
CIIE 2024: JD.com to Expand Imports of Specialty Brands, Strengthen Healthcare Partnerships, and Enhance Logistics
At the 7th China International Import Expo (CIIE) on November 5, JD Super, the supermarket division of JD.com, announced a major initiative to broaden its selection of imported specialty. Over the next three years, JD Super plans to introduce over 1,000 new international brands to meet the increasing demand for high-quality, diverse imported goods.
Meeting the Growing Demand for Quality Imports
According to JD Worldwide’s “White Paper on 2024 China Cross-Border Consumption Trends,” more than 80% of Chinese consumers are interested in imported products, with many prioritizing authenticity, quality, and fast delivery. In response, JD has significantly expanded its range of international offerings. During the ongoing Singles’ Day Grand Promotion, sales of cross-border products have surged, with more than 600 brands experiencing a sales increase of over 100% compared to last year.
Strengthening High-Quality Food Partnerships
Demonstrating JD.com’s commitment to sourcing high-quality products, JD Super signed a new procurement agreement at CIIE with Huadong Foods and Teys, a major Australian beef brand under Cargill. Under this agreement, JD Super and Huadong Foods will procure $50 million of Teys beef throughout 2025. This partnership underscores JD’s strategy of collaborating with trusted suppliers to provide high-quality, affordable beef to Chinese consumers.
Delivering Authentic Global Goods Efficiently
JD Logistics has built a robust logistics network that spans bonded, direct mail, and overseas warehouses, facilitating fast deliveries of imported items across categories such as electronics, fashion, beauty, food, and baby products. In many major cities, delivery times have been reduced to under 48 hours.
For instance, JD Super’s partnership with Raub of Malaysia enables the import of Musang King durians, which are harvested at peak ripeness and air-shipped with cold chain logistics for delivery within 24 hours. Additionally, JD.com also secured an early supply of Chilean cherries, available since October, which can be delivered in as little as 30 minutes in many areas through JD NOW, its on-demand retail service.
JD.com’s “JD National Pavilions” program, which features over 150 country-themed flagship stores from more than 70 countries and regions, continues to be a cornerstone of its import strategy. Supported by embassies and reputable organizations, this initiative offers Chinese consumers access to premium products and cultural experiences from around the world. In April, JD launched the JD National Pavilion of Mali, introducing popular items like shea butter and garnering over 40,000 followers.
Expanding Healthcare and Logistics Partnerships
JD Health is also making strides at CIIE by strengthening partnerships with leading global healthcare companies, including Merck, Bayer, and Roche. As “China’s premier online health access point,” JD Health is committed to integrating digital and physical healthcare resources to improve access and convenience for patients.
Key collaborations include initiatives with Haleon to promote brain health and anti-aging for the “silver economy,” with MSD China on a digital diabetes management model, and with Teva Pharmaceuticals to provide patient education for conditions such as tardive dyskinesia (TD) and Huntington’s disease (HD).
On the logistics front, JD Logistics announced plans to double its overseas warehouse space by 2025 and expand its network of bonded and direct mail warehouses. JD Express now serves over 60 countries, enhancing cross-border delivery efficiency and supporting both brands and consumers.
Through these efforts, JD.com reaffirms its commitment to sourcing and delivering authentic, high-quality imported products to Chinese consumers, supported by an advanced supply chain that ensures a superior shopping experience.
(vivian.yang@jd.com)
JD Retail ensures supply during coronavirus
