Jul 13, 2022|
Ice Cream Sales on JD Stay Hot amid Summer Heat
by Doris Liu
A summer heat wave in China has lifted sales of many food and beverage products such as ice cream, beer and coconut water, with more customers tending to select goods within a reasonable price range, according to JD’s recent data.
The average temperature in June across the nation hit the highest since 1961, the China Meteorological Administration reported earlier. Consequently, ice cream products rose 85 percent in sales volume based on data from the JD618 Grand Promotion from 8pm (BJT) on May 31 to midnight of June 18. Products priced at RMB 3-6 yuan went up in June by nearly 40 percent year-over-year (YOY) on JD Fresh, JD.com’s fresh food business.
On the Super Day of the ice cream category last week, a Magnum Matcha multipack of four sticks was among the best-selling, with a 42.1 percent sales growth . Matcha chocolate ice cream from Japanese brand Meiji was also a highlight, with sales jumping up 32.5 percent YOY.
In terms of cross-border products, Double Raspberry Magnum ice cream produced in Italy and Swinkels Family Brewers from the Netherlands respectively surged by 132 and 107 percent YOY in the first week of July, thanks to a campaign held by JD Worldwide to promote refreshing imported food and drinks in summer.
The country’s ice cream market size has been growing fast in recent years with the improvement of national living standards. From 2015 to 2021, the market spiked from less than RMB 90 billion yuan to RMB 160 billion yuan, a cumulative rise of more than 90 percent during the six-year stint, according to the Beijing-based consultancy Qianzhan Industry Research Institute.
JD’s cold-chain logistics, fast delivery and melt insurance services ensure customers to shop for frozen food on JD.com without worries. JD will also expand the product selection with a variety of promotions to cool down the summer heat with a smooth shopping experience.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
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JD Super’s Ninth Annual “Baby Party” Campaign: Supporting Families with Newborns
JD Super, JD.com’s omni-channel supermarket division, successfully concluded its ninth annual “Baby Party” campaign, which ran from April 1st to 14th. Collaborating with leading brands from home and abroad, the campaign introduced new products and services designed to improve the shopping experience and reduce expenses for families with newborns.
Pioneering services included the “Fresh Milk Powder Express,” guaranteeing delivery of farm-to-consumer baby formula within 28 days, and the “Free Diaper Offers for Newborns” initiative, set to distribute one million diaper packs annually. Moreover, the “Life’s First Bottle” project significantly reduces the costs of high-quality milk bottles by offering them exclusively online at a 50% discount.
JD Super’s specialized after-sales services extend to over 90% of the company’s self-operated products, offering services such as free returns or exchanges. Another highlight was the introduction of the Chun Rui milk formula, developed in partnership with Feihe, a leader in infant milk production. This collaboration ensures top-quality products at better value for families.
Additionally, JD Super launched an online portal dedicated to public welfare activities, which promotes cost-saving measures, shares knowledge on baby care, and supports charity initiatives.
As part of its commitment to philanthropy, JD Super donated essential baby supplies valued at over one million yuan to 1,000 families in the economically disadvantaged Liangshan Yi Autonomous Prefecture of Sichuan Province, supporting local parents in this region.
The 2024 Report on Cost of Childbearing and Childrearing in China shed light on the challenges faced by parents, including limited free time and growing anxiety over rising costs and product safety. JD Super aims to mitigate some of these concerns by providing support to families nationwide.
JD Incubates New Professions: Robotics Technician, Digital Twin Engineer, Carbon Consultant and More
