Mar 3, 2020|
In Line of Fire: A Driver at JD and His Wife in Wuhan
by Ling Cao
“You can do it! Our son and I will be here for you when you return!” Bo Ye, a JD Logistics driver, sent a WeChat message to his wife, Yanping Gao, the head ICU nurse at the Maternal & Child Health Hospital of Guangxi Zhuang Autonomous region, is volunteering in Wuhan.
Since Chinese New Year at the end of January, Bo and Yanping have been 1,000 kilometers apart from each other. Yet, both of them are working on the frontlines to aid the fight against COVID-19. While Yanping is in the epicenter of Wuhan, Bo is working in logistics at Nanning, capital of Guangxi, to ensure delivery of daily necessities and medical materials.
January 25: On the Chinese New Year’s Day, Yanping gave Bo a quick call to inform him that she decided to enlist to help the people of Wuhan. Bo expressed that he fully supports her decision, and then decided to return from his hometown Chongzuo, about 120km away, to Nanning, the next day.
January 26: Bo returned to Nanning, while Yanping stayed at her hospital working through the night.
January 27: Yanping quickly packed while Bo drove her to the hospital for departure with the medical team to Wuhan. When Bo returned from the hospital alone, he couldn’t help but ask himself how they will make it apart during the Chinese New Year holiday. That same night, Yanping – who is among the 137 members of the Guangxi medical aid support team – arrived in Wuhan.
January 28: While Yanping prepared to provide medical aid to the people of Wuhan, Bo returned to work, transporting medical donations to and from warehouses. He said, “No matter what it is, there will be someone to offer support when it arrives.”
January 31: The medical aid support team is divided into three groups to manage three areas: two in public ward and one in ICU. A nurse with over a decade of experience, Yanping said, “I have more experiences dealing with more medical equipment when working at ICU in the past, let me do that.”
Bo met Yanping years ago through her father’s work. The couple married in 2013, and had their first son in 2014. In 2015, when JD.com built a warehouse in Nanning, Bo – an experienced driver hoping building his future in logistics industry – decided to work as a driver at JD.
Bo calls Yanping every night to connect with her. They didn’t want their son to worry about his mother, and so decided to not tell him about her staying in Wuhan. Their son, who is with his grandmother in Qinzhou, about 100km south of Nanning, figured it out and sent mom an encouraging video to continue her fight in Wuhan.
Bo and Yanping were moved by their son’s message. Their hope is very simple: to conquer the epidemic and reunite as early as possible.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
Mar 22, 2024|
Sportano and JD Logistics Collaboration Boosts Operational Efficiency by 200%
Sportano, the fast-growing Poland-based multi-brand sports retailer, and JD Logistics (also known as JINGDONG Logistics), a global leader in logistics and supply chain solutions, announced a significant 200% increase in Sportano’s warehouse operational efficiency since their collaboration began in 2023.
Sportano stands out as a comprehensive destination for sports enthusiasts, offering an extensive range of sporting equipment, apparel, and accessories from leading brands. As a digital-first retailer, Sportano has expanded its reach across Europe with its robust online platform, complemented by its inaugural brick-and-mortal location in Warsaw, Poland, launched in 2022. The retailer’s rapid growth underscored its need for omnichannel logistics support so it could continue providing exceptional customer service to sports enthusiasts across Europe.
The collaboration between Sportano and JD Logistics has effectively addressed Sportano’s logistical challenges, including managing a vast and varied inventory of over 100,000 product types, ranging from small items like fishhooks to larger items such as skis and tents. The seasonal nature of sporting goods and the need for omnichannel fulfillment further complicated the logistics process.
JD Logistics introduced a suite of advanced technological solutions, including the deployment of Automated Guided Vehicles (AGV) equipped with flexible and interchangeable storage receptacles. This innovative approach, coupled with an independently developed intelligent Warehousing Control System (WCS), has enabled efficient management of Sportano’s inventory, accommodating seasonal fluctuations and streamlining both direct-to-consumer and business-to-business orders.
The partnership between JD Logistics and Sportano has not only boosted Sportano’s operational efficiency by 200% but also set new standards for logistics excellence in the sports retail sector. The integration of cutting-edge technology and intelligent systems has transformed Sportano’s warehouse operations, ensuring more vigorous, flexible, and efficient order fulfillment.
Mengyao Chen, director of international business development at JD Logistics’ innovation lab JDL-X, said, “We are proud to partner with Sportano and apply our logistics expertise to tackle the unique challenges of the sports retail industry. This collaboration underscores our commitment to innovation and our ability to enhance operational efficiency for our clients.”
Tomasz Kupidura, Chief Logistics Officer at Sportano, said, “Working with JD Logistics has revolutionized our logistics operations, enabling us to meet our customers’ needs more effectively and efficiently. This partnership has been instrumental in our growth and success across the European market.”
JD Logistics’ technology products and solutions have garnered significant acclaim among external clients across diverse industries, including electronics, industrials, apparel, medicine, and automobiles, with logistics technology projects launched in over ten countries and regions globally, spanning Asia, Europe, Oceania, and North America. By bringing its expertise to international markets, JD Logistics aims to redefine global logistics standards, advancing intelligent supply chain capabilities and driving innovation in the industry.
JD Sales Data Shows Strong Trend of Returning to Work
