May 15, 2026|
Mastercard and JD.com Announce Strategic Partnership to Support Business Growth Through Payments Innovation
Key highlights:
- Initial focus on expanding payment infrastructure to support international business and enhance inbound visitor experience in China
- Collaboration on applying AI and advanced technologies to commerce and fraud prevention tools
Beijing, May 15, 2025 — Mastercard, a world leading technology company in payment, and JD.com, a Nasdaq-listed technology and service company with supply chain at its core, today announced a strategic partnership to deliver innovations that build a more connected, secure and intelligent commerce ecosystem.
“This is the natural next phase in our long-standing relationship with JD.com,” said Michael Miebach, Chief Executive Officer, Mastercard. “Our shared creativity, deep experience and cutting-edge technology will provide people and businesses with the seamless and secure solutions they’re looking for, all while making everyday activities easier and more rewarding. Mastercard will continue to be a bridge between China and the world.”
“Global commerce is becoming increasingly connected and technology-driven,” said Sandy Xu, Chief Executive Officer，JD.com. “Our new partnership with Mastercard will support the development of JD.com’s international business and strengthen our ability to serve consumers and businesses worldwide. By combining JD.com’s capabilities in digital retail, logistics, and supply chain infrastructure with Mastercard’s payment expertise, we will jointly explore next-generation AI-powered commerce and payment experiences powered by advanced technologies, helping shape the future of digital commerce.”
Constructing global payments infrastructure and enable SMB growth
JD.com and Mastercard will work together to further integrate and enhance global payment connectivity by developing a payment infrastructure to support JD.com’s international business development and enable broader use cases in global commerce.
In addition, both parties will jointly explore a cross-border supply chain finance ecosystem designed to support global small and medium-sized businesses (SMBs), improving access to financing and enabling more efficient participation in international trade.
Enhancing cross border consumption experience
JD.com and Mastercard will deepen collaboration to expand the payment choices for international travelers in China. This includes supporting the broader acceptance of international cards and delivering an enhanced checkout, shopping, and tax-refund experiences for overseas visitors across JD.com’s e-commerce platforms and retail channels.
The two companies will also explore opportunities to support agentic AI-powered purchasing solutions for consumers and businesses through Mastercard Agent Pay, while also expanding co‑branded card initiatives.
Strengthening a resilient and secure commerce ecosystem
JD.com and Mastercard will deepen cooperation in risk management, identity authentication, and intelligent anti-fraud solutions. Through enhanced real-time risk monitoring and fraud prevention capabilities, the partnership aims to elevate transaction security and strengthen the stability and resilience of digital commerce.
About Mastercard
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
About JD.com, Inc.
JD.com, Inc. (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its Retail as a Service offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business.
JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company’s mission is to make lives better through technology, striving to be the most trusted company in the world.
May 13, 2026|
JD.com Named on 2026 Fortune China ESG Impact List, Highlighting a People-First Approach to Innovation
On May 12, Fortune China released its 2026 ESG Impact List, recognizing companies that lead in environmental, social, and governance excellence. JD.com has once again earned its place on this prestigious list. This recognition comes as the focus on artificial intelligence is shifting from “computational power” to “value creation.” For JD.com, this means ensuring that technological progress remains rooted in human needs.
Fortune China’s editors noted that in the AI era, a company’s social and governance performance is more critical than ever. While technology can solve complex problems and promote inclusivity, it also brings risks like job displacement and ethical considerations. The list prioritizes companies that use “tech with warmth” to support vulnerable groups while ensuring that human employees are not left behind. By focusing on reskilling workers and protecting their dignity, JD.com shows how a business can balance technological efficiency with a deep responsibility for its people.
JD.com’s first-quarter earnings for 2026 show how this philosophy works in practice. By integrating AI across production, logistics, and consumption, the company is moving technology out of the digital lab and into the physical world. This approach makes supply chains more efficient while creating a simpler, more intuitive experience for consumers.
JD.com believes that a company’s true competitiveness comes from its people. With a workforce of over 900,000, the company has fostered 183 different types of frontline roles, including new career paths like AI trainer and robot maintenance engineers. To support this evolving workforce, JD.com established the “Modern Rider Academy” in partnership with Guangzhou Vocational and Technical University. This initiative ensures that frontline workers can master new skills and grow alongside the industry’s digital transformation.
Beyond skills training, the company provides concrete institutional support for its employees’ well-being. JD.com provides social security benefits for its full-time delivery riders and has invested in nearly 30,000 housing units for its frontline staff. In cities like Beijing, the company has also built “JD Frontliners’ Homes” to offer physical spaces where workers can rest and find support. These efforts turn corporate growth into tangible benefits that employees can feel in their daily lives.
To cultivate future talent, JD.com recently launched its 2026 “Top Global Talent” (TGT) program and opened more than 10,000 internship positions through the “JD YOUNG” recruitment drive. By prioritizing employment and responsible innovation, the company is building a sustainable business ecosystem where technological advancement drives both corporate efficiency and individual income.
This long-term focus on social value has earned JD.com international recognition. Earlier this year, the company was named an “Advanced Private Enterprise for Employment and Social Security” and received the highest score in China’s retail sector in the S&P Global Sustainability Yearbook for the fourth consecutive year. For JD.com, investing in people is not just a social responsibility; it is the core driver of innovation, the customer-first philosophy, and long-term success.
(vivian.yang@jd.com)
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