Dec 28, 2021| Donates Protection Materials and Living Supplies to Xi’an


by Yuchuan Wang

At 3 am on December 24, a truckload of protection materials and living supplies donated by were transported to Xi’an, ranging from masks, medical protective clothing and disinfectants to tents, drinking water and instant noodles, among many others. The city is currently under lockdown after a recent COVID-19 outbreak.

JD has strengthened its disinfection measures across the supply chain in Xi’an to ensure goods safety by disinfecting all of the logistics and shopping venues, devices, parcels and vehicles on an hourly basis.

JD Health rapidly launched a 24×7 free consultation service for users in Xi’an and other places stricken by the new round of COVID-19 cases. The free service covers nearly 20 out-patient departments that meet users’ various demands.

JD’s SEVEN FRESH supermarkets in Xi’an provide daily necessities to local customers without interruption.

While ensuring supplies will reach the frontline, provides COVID-19 insurance to all of its employees in Xi’an.

At the same time, JD Logistics has deployed several autonomous delivery vehicles in Xi’an Jiaotong University, Shaanxi Polytechnic Institute and Shaanxi Railway Institute to provide contactless delivery to teachers and students.

In 2012,’s founder Richard Liu announced a company regulation stating that if a disaster happens anywhere in the country, the nearest JD warehouse should immediately donate and transport its goods to meet the emergency demands, and that the management of any such warehouse would not need to obtain prior approval.