Dec 9, 2020|
JD Courier Awarded for Ensuring Medicine Reach Child in Need
by Hui Zhang
Qibo Kang, a JD courier based in Kunming city of Yunnan province, was awarded by the Ministry of Transport of the People’s Republic of China on Dec. 3 for his efforts in ensuring that essential medicine reached a child with leukemia during the pandemic.
On Feb. 4 JD Logistics received a request for help: A family with a child suffering from leukemia urgently needed medicine, and hoped that a JD courier might assist.
Qibo Kang
The family lives in Gejiu city, Honghe Hani and Yi Autonomous Prefecture, and usually travel to Kunming Children’s Hospital to pick up the medicine, but as a result of the pandemic traffic was temporarily suspended at the time, which made it impossible for them to retrieve the medicine from the hospital across different cities and regions.
Upon receiving the request, Kang immediately rushed to the hospital despite others’ concerns for safety. Kang underwent multiple disinfection processes at the hospital. He was able to get the medicine, only a few hours after receiving the call for help.
As roads between areas was temporarily closed during the pandemic, Yang Zhihui, the captain of Kang’s courier station, coordinated with other courier stations to assist the medicine transportation across different regions, passing hands until the medicine finally reached the family 16 hours later— a remarkably fast delivery time, considering the dire conditions.
When asked if he was afraid to go to the hospital, Kang said, “Yes, I was afraid, but I knew I had to go no matter what, because a sick child had to take medicine.”
“I’m also a father. When I hear things like this, I felt I should offer help,” said Kang.
Dec 27, 2024|
JD Logistics Unveils First Self-Operated Warehouse in Japan
JD Logistics, also known as JINGDONG Logistics, officially opened its first self-operated warehouse in Japan on December 25, 2024. The facility will provide integrated e-commerce supply chain solutions for businesses in both Japan and South Korea, as well as overseas brands expanding into these markets.
JD Logistics also announced plans to further strengthen its services in the regions by establishing additional self-operated warehouses over the next 2-3 years and developing multi-country international air cargo routes, to support its vision for “2-3 Day Delivery Circle” across the Asia-Pacific region.
Strategically located in Chiba Prefecture, the warehouse can store millions of items using advanced warehousing technologies. It is equipped with hundreds of warehousing robots, sorting robots, and automated operation lines, more than doubling processing efficiency compared to traditional manual operations.
In addition, JD Logistics will continue building overseas warehouses in the Asia-Pacific region to establish a warehousing and distribution network spanning key metropolitan areas in Japan, South Korea, and Southeast Asia. JD Logistics’ overseas warehouses will support same-day order receiving and dispatching, cutting fulfillment time by 24 hours compared to local industry averages in Japan and South Korea, significantly improving the shopping experience for regional consumers.
Recently, JD Logistics unveiled its 2025 roadmap for integrated supply chain development in international markets. The plan focuses on expanding global warehousing and air freight networks and strengthening international express delivery services, to deliver seamless, efficient supply chain logistics services to global clients.
Dec 18, 2024|
JD Logistics Unveils International Business Development Roadmap to Enable 2-3 Day Delivery in Dozens of Overseas Markets in 2025
December 18, 2024, Shenzhen — JD Logistics (also known as JINGDONG Logistics), the logistics arm of JD.com, today unveiled its overseas business development roadmap at JINGDONG Logistics 2025 International Integrated Supply Chain Strategic Launch Event in Shenzhen. As part of the roadmap, the company will accelerate the growth of its “three networks”, the global warehouse network, express delivery network, and the air freight network.
The new initiative aims to scale the company’s global e-commerce omni-channel fulfillment services, build a “2-3 Day Delivery Circle”, expand express delivery service regions, and establish an international aerial network. These will enable highly-efficient global supply chain and logistics services for overseas clients, Chinese brands and cross-border merchants. At the event, JD Logistics also announced the launch of “Simplified Reverse Returns Service” and “Overseas Warehouse Bulky Item Delivery and Installation Service”.
JD Logistics plans to expand and open additional overseas warehouses in the next 12 months, increasing the total floor area by 100%. This will allow the company to continue to build on its reputation as a trusted supply chain infrastructure service provider with overseas warehouse business at the core of international expansion.
2-3 Day Delivery Circle Enabled by Overseas Warehousing and Delivery
Over the years, JD Logistics has implemented the philosophy of “placing goods as close to consumers as possible” through building a supply chain logistics network that helps clients and merchants achieve local stocking.
In 2025, JD Logistics will complete a “2-3 Day Delivery” service circle. This will enable clients and consumers in 19 countries to enjoy fast logistics service through JD Logistics’ more than 50 self-operated overseas warehouses. By that time, the total overseas warehouse floor area will achieve a 100% increase.
Currently, JD Logistics’ 2-3 Day Delivery is already offered in multiple countries including the U.S., the UK, France, Germany, Poland, the UAE, Japan, South Korea and Australia. In fact, some regions can now take advantage of one-day delivery services.
In 2025, JD Logistics will also accelerate the launch of new warehouses in Southeast Asia, Japan, South Korea, Middle East, Europe and Americas. With a highly efficient and collaborated supply chain, the “2-3 Day Delivery” service range will be further expanded in these regions.
Efficient Omni-channel Fulfillment Service for Global E-commerce
Leveraging extensive global logistics infrastructure and service network, JD Logistics provides clients with “Global E-commerce Omni-channel Fulfillment Service” that enables seamless multi-channel fulfillment with unified inventory.
JD Logistics also provides a full range of transportation services including sea freight, air freight, truck dispatch, and trailer services, and value-added services such as B2B/B2C shared warehousing, integrated forward and reverse logistics, bulky-item delivery and installation, and more.
Simplified Reverse Returns Service
To address challenges associated with after-sales processing, JD Logistics’ “Simplified Reverse Returns Service” will support returns from any ordering location, quality inspection for resale, and disposal or destruction of damaged items. The entire process can be completed within 72 hours, offering an extremely efficient and hassle-free solution.
Overseas Warehouse Bulky Item Delivery and Installation Service
JD Logistics has extensive experience in dealing with bulky-item’s delivery and installation. The “Overseas Warehouse Bulky Item Delivery and Installation” service will tackle common industry issues such as service separation, high damage rates, and limited-service resources. It offers diverse solutions for varied large-sized products, including doorstep delivery, integrated delivery and installation, supported by multi-channel truck dispatch resources.
Building the Global Supply Chain’s “Aerial Artery”
JD Logistics is also developing a “11668” global supply chain to facilitate cross-border logistics, forming an “Aerial Artery” that reaches the globe. It is consisted of:
1: One global air transportation hub in Wuhu Global Port.
1: One main base for JD Airlines in Nantong, Jiangsu province.
668: To build six regional air hubs, home and abroad, with 68 dedicated all-cargo air stations.
JD Express Delivers to Nearly 80 Countries and Regions
Since launching its international express delivery service in late 2023, JD Express has introduced two major products: “International Express” and “International Standard Express.” These services offer tailored solutions to meet the diverse needs of both merchants and consumers.
To date, JD Logistics’ international express delivery service has been extended to nearly 80 countries and regions, with the fastest delivery from China to European and North American countries being within only three days.
JD Logistics will accelerate the international business development and continue to establish an integrated supply chain logistics network that spans the globe, supporting cost reduction, greater efficiency, and high-quality development opportunities for businesses and industries.
JD Health’s Next Steps after IPO and COVID-19
