Jun 20, 2018| JD Retail

JD Expands “Retail as a Service” Efforts with Better Life Initiative

Yuchuan Wang JD Expands “Retail as a Service” Efforts with Better Life | JD’s Unmanned Store Goes International- JD Corporate | logistics

JD has announced a new initiative with Chinese retailer Better Life as part of the company’s Retail as a Service strategy. The cooperation further speeds up delivery for customers and integrates inventory across the two retailers by using technology to identify the most efficient way to source orders on JD.com, be that from JD’s own warehouses, or from Better Life stores.

Products sourced from Better Life will be delivered in less than an hour by Dada, China’s leading crowdsourcing delivery company. The efforts follow a cooperation with Walmart that uses a similar strategy of supply chain integration to increase overall efficiency and improve user experience.

“JD is uniquely able to improve our overall inventory management and reach a wider swath of customers more efficiently,” said Kevin Liu, Grocery Merchandising Director of Better Life. “As the retail landscape is rapidly changing, we see this initiative as a prime example of how offline retailers can not only remain relevant, but actually become even more relevant.”

“This marks another step forward in our Retail as a Service efforts, which leverage our vast resources to help traditional companies excel in a changing environment,” said Ting Qi, Director of User Experience, JD FMCG and Foods. “We are pleased that our customers will be able to get an even better shopping experience through this initiative with Better Life.”

The benefits for the customer, offline stores and JD of inventory integration are clear: increased sales, faster inventory turnover, improved cash flow and even faster delivery. JD is also exploring the option of integrating its online membership program with offline partner stores, so that offline stores can enjoy even more benefits from their partnerships with JD.

Nov 27, 2019| JD Logistics

JD Logistics Drives China’s Logistics Ecosystem Development

Ling Cao JD Supply Chain Alleviates COVID-19 Impacts- JD Corporate | logistics | supply chain | sustainability

JD Logistics is now the world’s first e-commerce platform authorized to leverage the European Pallet Association e.V. (EPAL)’s industry-leading shipping pallets. The strategic partnership between JD Logistics and EPAL will enable EPAL pallets to be distributed to partners throughout China via JD Cloud Box.

JD Cloud Box is JD Logistics’ self-developed logistics transaction platform. JD Cloud Box will also offer repair and leasing services, and provide an online platform for real-time information and transactions relating to EPAL pallets in China. This will improve the efficiency of both pallet manufacturing and circulation.

EPAL is an open pooling system for logistics carriers founded in 1991, and is globally responsible for the high quality of the EPAL load carriers. The body grants EPAL licenses to carefully checked producers and repairers around the globe, and currently has more than 1,500 licensed production and repair operations in over 30 countries.

As part of JD Logistics’ overall commitment to a sustainable supply chain, JD Cloud Box plans to become the world’s leading open trading platform for exchangeable logistics containers. Going forward, JD Cloud Box will use EPAL products as the standard logistics carriers throughout the supply chain system. EPAL’s products will also be integrated in JD’s cross-border logistics operations.

“Our new partnership with EPAL brings us one step closer to making China’s logistics industry the global ‘smart’ leader,” said Jie Ji, Head of JD Cloud Box at JD Logistics. “Reliable access to high-quality pallets on an as-needed basis is crucial to ensuring a highly efficient supply chain ecosystem. We are making it much more convenient for companies across China to utilize EPAL’s pallets in their operations, and raising the standard for China’s logistics industry at large.”

“JD is the perfect partner for EPAL’s entry into China’s domestic pallet market. JD’s longstanding commitment to quality and self-built nationwide logistics network has solidified its trusted reputation among consumers and businesses alike,” said Robert Holliger, President of EPAL. “Combining our high quality standardized pallets and JD Logistics’ rich local expertise, the JD Cloud Box platform can transform the future of logistics in China.”

May 31, 2019| JD Logistics

JD Logistics Simplifies the Loyalty Rewards Process for Banks

Ling Cao bank | JD Delivery Stations Get Smart -JD Corporate blog | logistics | What is Global Smart Supply Chain?- JD Corporate

China CITIC Bank has tapped Chinese e-commerce giant JD.com to be its exclusive delivery provider for gifts sent to China CITIC’s credit and debit cardholders as part of the leading Chinese financial institution’s loyalty points program. The move significantly streamlines the process for China CITIC, cutting average delivery time to customers from 5.5 days to 2.5 days across China, increasing efficiency by more than 100%.

China CITIC works with several different gift suppliers in order to ensure a wide assortment of products for its customers to choose from. Users simply log onto the bank’s “Points Mall” to exchange their loyalty points for a qualifying gift of their choice. In the past, logistics to get gifts into the hands of customers (including choice of delivery provider) were managed by each individual gift supplier. Working with JD Logistics, the gift suppliers now send gifts to the JD warehouse located nearest to them, and JD’s in-house delivery service handles last mile delivery to customers all across the country. JD has also helped China CITIC maximize their brand exposure by creating attractive gift packaging featuring the China CITIC logo.

“We’re honored that China CITIC Bank has entrusted JD with the delivery of gifts to their most loyal cardholders,” said Wei Tang, Head of Key Account Management at JD Logistics. “Leveraging over a decade of experience in logistics, from warehousing down to last mile delivery to the customer, we are able to help partners in a wide range of industries significantly streamline the fulfillment process, improve efficiency and increase customer satisfaction.”

JD’s partnership with China CITIC Bank is the latest example of its Retail as a Service (RaaS) strategy in the financial services sector. Under RaaS, JD is leveraging its significant experience in logistics, from fulfillment to delivery, as well as technology and other capabilities, in order to enable partners in other industries to improve efficiency and reduce costs. JD now provides logistics support to 70% of China’s state-owned and joint-stock banks. The company has also previously leveraged its capabilities to increase the efficiency of supply chain and replenishment solutions for offline bookstores and to provide cloud warehouse solutions to small and medium businesses.

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Jun 20, 2018| JD Retail

JD Expands “Retail as a Service” Efforts with Better Life Initiative

Nov 27, 2019| JD Logistics

JD Logistics Drives China’s Logistics Ecosystem Development

May 31, 2019| JD Logistics

JD Logistics Simplifies the Loyalty Rewards Process for Banks

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