Jul 3, 2020|
JD Health and Siemens Healthineers Join Hands to Support China’s Private Hospitals
by Vivian Yang
On June 30th, JD Health and Siemens Healthineers, a leading healthcare company, entered into an agreement to boost service capacity for China’s private hospitals. Centering on the supply of medical equipment, the two companies aim to build a more comprehensive and upgraded ecosystem for the nation’s non-public healthcare sector which is experiencing rapid growth in recent years.
The signing ceremony for the cooperation was held online due to the COVID-19 situation, while it also signifies the “Internet+Healthcare” model underlined in the cooperation.
Left: Lijun Xin, CEO of JD Health;
Right: Pu Zhengrong, Vice President of Advanced Therapies at Siemens Healthineers, Greater China
Private hospitals are an important supplement to the nation’s public healthcare system. With people’s increasing demand for high-quality medical services, private hospitals have huge potential amid China’s ongoing medial reform. Meanwhile compared with the maturity and completeness of public hospitals, many difficulties lie ahead for private hospitals: Opaque cost and lack of efficiency in medical equipment procurement, mismatched allocation of medial resources, and lack of response to patients’ needs, etc.
These pain points in the development of private hospitals are the target for the cooperation between China’s internet giant and the renowned global medical service solution provider. By integrating JD’s capacities in telemedicine, online pharmacies, FinTech and logistics, and Siemens Healthineers’ advanced medical equipment, expertise and services, the two parties will work closely to build up a comprehensive solution for private hospitals that covers medical equipment, technology, consulting and services. It will tremendously enhance the online service capabilities of private hospitals in aeras such as checking testing results and handling online consultations that will ultimately bring greater convenience and benefits to patients.
“Empowered by JD’s big data, technology and supply chain, JD Health now has deployed the most complete”Internet + Healthcare” model in this industry. The goal of our collaboration with Siemens Healthineers is to explore further solutions to support the nation’s private hospitals in areas such as medical equipment procurement and supply chain service so as to connect more high-quality medical resources to a wider range of people and create a new and healthy ecosystem for the development of non-pubic healthcare sector，” said Lijun Xin , CEO of JD Health.
“Non-public healthcare is one of Siemens Healthineers’ strategic markets in China. We have always been focused on customer needs, customizing solutions for various kinds of non-public healthcare institutions. Our partnership with JD Health is intended to leverage data to optimize pre-hospital choice by patients, while integrating post-hospital services such as disease awareness communications and recovery to help non-public care providers enhance their brand reputation and build patient loyalty. Ultimately, Siemens Healthineers aims to expand the non-public healthcare ecosystem in collaboration with a growing number of partners to continuously serve customers from this domain.,” said Pu Zhengrong, Vice President of Advanced Therapies at Siemens Healthineers, Greater China.
Both sides will also work on health education and services at China’s grassroots level starting from JD’s medicine circulation network, assisting residential communities in disease control, health knowledge promotion, and chronic disease management. With the adaptation of a new health management model and the integration of AI and telemedicine, the cooperation has huge potential to expand and contribute to the penetration of high-quality medical resources and services into the Chinese healthcare market.
Nov 7, 2024|
CIIE 2024: JD.com to Expand Imports of Specialty Brands, Strengthen Healthcare Partnerships, and Enhance Logistics
At the 7th China International Import Expo (CIIE) on November 5, JD Super, the supermarket division of JD.com, announced a major initiative to broaden its selection of imported specialty. Over the next three years, JD Super plans to introduce over 1,000 new international brands to meet the increasing demand for high-quality, diverse imported goods.
Meeting the Growing Demand for Quality Imports
According to JD Worldwide’s “White Paper on 2024 China Cross-Border Consumption Trends,” more than 80% of Chinese consumers are interested in imported products, with many prioritizing authenticity, quality, and fast delivery. In response, JD has significantly expanded its range of international offerings. During the ongoing Singles’ Day Grand Promotion, sales of cross-border products have surged, with more than 600 brands experiencing a sales increase of over 100% compared to last year.
Strengthening High-Quality Food Partnerships
Demonstrating JD.com’s commitment to sourcing high-quality products, JD Super signed a new procurement agreement at CIIE with Huadong Foods and Teys, a major Australian beef brand under Cargill. Under this agreement, JD Super and Huadong Foods will procure $50 million of Teys beef throughout 2025. This partnership underscores JD’s strategy of collaborating with trusted suppliers to provide high-quality, affordable beef to Chinese consumers.
Delivering Authentic Global Goods Efficiently
JD Logistics has built a robust logistics network that spans bonded, direct mail, and overseas warehouses, facilitating fast deliveries of imported items across categories such as electronics, fashion, beauty, food, and baby products. In many major cities, delivery times have been reduced to under 48 hours.
For instance, JD Super’s partnership with Raub of Malaysia enables the import of Musang King durians, which are harvested at peak ripeness and air-shipped with cold chain logistics for delivery within 24 hours. Additionally, JD.com also secured an early supply of Chilean cherries, available since October, which can be delivered in as little as 30 minutes in many areas through JD NOW, its on-demand retail service.
JD.com’s “JD National Pavilions” program, which features over 150 country-themed flagship stores from more than 70 countries and regions, continues to be a cornerstone of its import strategy. Supported by embassies and reputable organizations, this initiative offers Chinese consumers access to premium products and cultural experiences from around the world. In April, JD launched the JD National Pavilion of Mali, introducing popular items like shea butter and garnering over 40,000 followers.
Expanding Healthcare and Logistics Partnerships
JD Health is also making strides at CIIE by strengthening partnerships with leading global healthcare companies, including Merck, Bayer, and Roche. As “China’s premier online health access point,” JD Health is committed to integrating digital and physical healthcare resources to improve access and convenience for patients.
Key collaborations include initiatives with Haleon to promote brain health and anti-aging for the “silver economy,” with MSD China on a digital diabetes management model, and with Teva Pharmaceuticals to provide patient education for conditions such as tardive dyskinesia (TD) and Huntington’s disease (HD).
On the logistics front, JD Logistics announced plans to double its overseas warehouse space by 2025 and expand its network of bonded and direct mail warehouses. JD Express now serves over 60 countries, enhancing cross-border delivery efficiency and supporting both brands and consumers.
Through these efforts, JD.com reaffirms its commitment to sourcing and delivering authentic, high-quality imported products to Chinese consumers, supported by an advanced supply chain that ensures a superior shopping experience.
(vivian.yang@jd.com)
Sep 13, 2024|
JD.com Showcases Cutting-Edge Supply Chain Innovations at 2024 China International Fair for Trade in Services (CIFTIS)
JD.com unveiled its latest digital supply chain technology advancements at the 2024 China International Fair for Trade in Services (CIFTIS), held in Beijing from September 12 to 16. As a global partner of CIFTIS for the fifth consecutive year, JD.com demonstrated its commitment to driving digital transformation across industries. Notably, JD Cloud’s digital human powered by its ChatRhino (or Yanxi in Chinese) large language model (LLM) and JD Health’s Dermatology Service Platform were recognized with the “China Service Practice Case” and “Innovation Demonstration Case” awards, respectively.
JD Cloud’s ChatRhino AI digital human, a pioneering innovation in the field, played a key role during JD.com’s 618 Shopping Festival, becoming the first large-scale commercialized digital human in the industry. Developed entirely in-house, ChatRhino has supported over 5,000 brands, increased off-peak hours’ conversion rates by over 30%, and logged more than 400,000 hours of live streaming with a reach of over 100 million viewers and more than five million user interactions, the digital human has driven over RMB 10 billion in gross merchandise value.
In April 2023, JD Health launched China’s first online skin hospital, featuring over 6,000 registered doctors, including more than 3,500 from top-tier hospitals. Using JD Health’s Jingyi Qianxun (京医千询) LLM, the platform integrates vast medical expertise to deliver smart diagnostic support. The Dermatology Service Platform streamlines the diagnostic process at every stage of patient care, improving treatment efficiency while maintaining the highest standards of medical care.
At CIFTIS 2024, JD.com also introduced several breakthrough retail technologies, including JD.Vision, an early native application for Apple Vision Pro; Jingyan （京言）, an AI assistant for e-commerce; and Jingdiandian （京点点）, an AIGC-powered content generation platform. JD Logistics presented a virtual logistics park leveraging digital twin technology to simulate operations such as storage, packaging, sorting, and highlighted carbon-neutral logistic park practices. JD Industrials launched the “TAIPU”(太璞) digitally intelligent supply chain solution, tailored to optimize demand, procurement, fulfillment, and operations for industrial products. Additionally, JD Finance presented its suite of digital financial products and services, including consumer finance, payments, and wealth management.
JD’s exhibition also highlighted its digital and physical supply chain integration advancements across various business sectors. Key initiatives included cross-border e-commerce operations through JD Worldwide, omnichannel retail by ochama (JD.com’s Europe-based brand), country-specific online flagship stores known as JD National Pavilions, and on-demand retail and instant delivery service under JD NOW. These innovations attracted significant attention and reinforced JD.com’s leadership in advancing the digital transformation of supply chains.
(vivian.yang@jd.com)
MUJIcom Opens at JD Headquarters
