Nov 9, 2020|
JD Health Inks Multiple Cooperation Agreements with Global Pharmaceutical Companies
by Vivian Yang
As a driving force in China’s “internet + healthcare” industry, JD Health reached a number of cooperation agreements with global pharmaceutical firms at the 3rd China International Import Expo (CIIE) held from Nov. 5-10 in Shanghai.
Enlin Jin, general manager of JD Health’s pharmaceutical department and head of strategy and investment, said at CIIE that as the global healthcare industry has seen explosive growth in 2020, China’s strong economic recovery and development in digitalization promises even greater space for the industry’s continued growth. JD Health will continue to give full play of its own capacities (and that of its ecosystem) to promote the development of integrated healthcare services both online and offline, joining hands with more and more partners to provide better healthcare products and services to the Chinese people, and support China’s healthcare industry to become more intelligent and digitalized.
JD Pharmacy, JD.com’s online pharmaceutical retail platform, has been the platform of choice for many global brands to launch new medicines online. During the CIIE, JD Health and Pfizer joined hands to launch STAQUIS (舒坦明), a crisaborole ointment for atopic dermatitis. STAQUIS is the first and only non-steroidal topical phosphodiesterase-4 (PDE-4) inhibitor approved on the Chinese market. Its debut on JD Pharmacy provides a trusted and convenient channel for many adults and children who are in need of this specific treatment.
JD Health and Pfizer’s signing ceremony at CIIE
STAQUIS
In the area of chronic disease management, JD Health and the American pharmaceutical company Bristol-Myers Squibb announced the co-establishment of a cloud platform for innovative treatment for liver diseases. The platform aims to provide high-quality medicines, professional healthcare services and education activities for over 300 million liver disease patients in China.
Enlin Jin(right) of JD Health and Siyuan Chen of Bristol-Myers Squibb at CIIE
Abbott and JD Health agreed to expand their cooperation in the areas of online medical centers for specific diseases, chronic disease management, patient’s recruitment, academic promotion and financing services.
JD Health and Abbot representatives on the cooperation signing ceremony on CIIE
A memorandum was signed between GlaxoSmithKline and JD Health to deepen collaboration on vaccinations. The two sides will explore new vaccination supply and service solutions based on the strength of the internet and other technologies to provide premier and safe vaccinations and make them accessible to a wider range of people in China. The first disease prevention effort between the two sides will be on the zonster vaccination.
JD Health and GSK on the MOU signing ceremony at CIIE
At the same time, JD Health also joined Sanofi and other platforms to co-create a cooperation mechanism to support patients of rare diseases on medical payments. Under this mechanism, patients are able to have easier access to medical treatment for their rare diseases and benefit from combined financial support from public welfare funds, social crowdfunding, commercial insurance and other medicine assistance sources.
JD Health joins the establishment ceremony of the payment cooperation mechanism for patients of rare diseases
JD Health is China’s largest online healthcare platform and online pharmacy. Through its fast development on omnichannel, the company has demonstrated strong performance in the Chinese market in the supply of new medicines, cross-border healthcare products, critical medical equipment, injection products, cold-chain products, medicine for rare diseases and more.
Nov 7, 2024|
CIIE 2024: JD.com to Expand Imports of Specialty Brands, Strengthen Healthcare Partnerships, and Enhance Logistics
At the 7th China International Import Expo (CIIE) on November 5, JD Super, the supermarket division of JD.com, announced a major initiative to broaden its selection of imported specialty. Over the next three years, JD Super plans to introduce over 1,000 new international brands to meet the increasing demand for high-quality, diverse imported goods.
Meeting the Growing Demand for Quality Imports
According to JD Worldwide’s “White Paper on 2024 China Cross-Border Consumption Trends,” more than 80% of Chinese consumers are interested in imported products, with many prioritizing authenticity, quality, and fast delivery. In response, JD has significantly expanded its range of international offerings. During the ongoing Singles’ Day Grand Promotion, sales of cross-border products have surged, with more than 600 brands experiencing a sales increase of over 100% compared to last year.
Strengthening High-Quality Food Partnerships
Demonstrating JD.com’s commitment to sourcing high-quality products, JD Super signed a new procurement agreement at CIIE with Huadong Foods and Teys, a major Australian beef brand under Cargill. Under this agreement, JD Super and Huadong Foods will procure $50 million of Teys beef throughout 2025. This partnership underscores JD’s strategy of collaborating with trusted suppliers to provide high-quality, affordable beef to Chinese consumers.
Delivering Authentic Global Goods Efficiently
JD Logistics has built a robust logistics network that spans bonded, direct mail, and overseas warehouses, facilitating fast deliveries of imported items across categories such as electronics, fashion, beauty, food, and baby products. In many major cities, delivery times have been reduced to under 48 hours.
For instance, JD Super’s partnership with Raub of Malaysia enables the import of Musang King durians, which are harvested at peak ripeness and air-shipped with cold chain logistics for delivery within 24 hours. Additionally, JD.com also secured an early supply of Chilean cherries, available since October, which can be delivered in as little as 30 minutes in many areas through JD NOW, its on-demand retail service.
JD.com’s “JD National Pavilions” program, which features over 150 country-themed flagship stores from more than 70 countries and regions, continues to be a cornerstone of its import strategy. Supported by embassies and reputable organizations, this initiative offers Chinese consumers access to premium products and cultural experiences from around the world. In April, JD launched the JD National Pavilion of Mali, introducing popular items like shea butter and garnering over 40,000 followers.
Expanding Healthcare and Logistics Partnerships
JD Health is also making strides at CIIE by strengthening partnerships with leading global healthcare companies, including Merck, Bayer, and Roche. As “China’s premier online health access point,” JD Health is committed to integrating digital and physical healthcare resources to improve access and convenience for patients.
Key collaborations include initiatives with Haleon to promote brain health and anti-aging for the “silver economy,” with MSD China on a digital diabetes management model, and with Teva Pharmaceuticals to provide patient education for conditions such as tardive dyskinesia (TD) and Huntington’s disease (HD).
On the logistics front, JD Logistics announced plans to double its overseas warehouse space by 2025 and expand its network of bonded and direct mail warehouses. JD Express now serves over 60 countries, enhancing cross-border delivery efficiency and supporting both brands and consumers.
Through these efforts, JD.com reaffirms its commitment to sourcing and delivering authentic, high-quality imported products to Chinese consumers, supported by an advanced supply chain that ensures a superior shopping experience.
(vivian.yang@jd.com)
Sep 13, 2024|
JD.com Showcases Cutting-Edge Supply Chain Innovations at 2024 China International Fair for Trade in Services (CIFTIS)
JD.com unveiled its latest digital supply chain technology advancements at the 2024 China International Fair for Trade in Services (CIFTIS), held in Beijing from September 12 to 16. As a global partner of CIFTIS for the fifth consecutive year, JD.com demonstrated its commitment to driving digital transformation across industries. Notably, JD Cloud’s digital human powered by its ChatRhino (or Yanxi in Chinese) large language model (LLM) and JD Health’s Dermatology Service Platform were recognized with the “China Service Practice Case” and “Innovation Demonstration Case” awards, respectively.
JD Cloud’s ChatRhino AI digital human, a pioneering innovation in the field, played a key role during JD.com’s 618 Shopping Festival, becoming the first large-scale commercialized digital human in the industry. Developed entirely in-house, ChatRhino has supported over 5,000 brands, increased off-peak hours’ conversion rates by over 30%, and logged more than 400,000 hours of live streaming with a reach of over 100 million viewers and more than five million user interactions, the digital human has driven over RMB 10 billion in gross merchandise value.
In April 2023, JD Health launched China’s first online skin hospital, featuring over 6,000 registered doctors, including more than 3,500 from top-tier hospitals. Using JD Health’s Jingyi Qianxun (京医千询) LLM, the platform integrates vast medical expertise to deliver smart diagnostic support. The Dermatology Service Platform streamlines the diagnostic process at every stage of patient care, improving treatment efficiency while maintaining the highest standards of medical care.
At CIFTIS 2024, JD.com also introduced several breakthrough retail technologies, including JD.Vision, an early native application for Apple Vision Pro; Jingyan （京言）, an AI assistant for e-commerce; and Jingdiandian （京点点）, an AIGC-powered content generation platform. JD Logistics presented a virtual logistics park leveraging digital twin technology to simulate operations such as storage, packaging, sorting, and highlighted carbon-neutral logistic park practices. JD Industrials launched the “TAIPU”(太璞) digitally intelligent supply chain solution, tailored to optimize demand, procurement, fulfillment, and operations for industrial products. Additionally, JD Finance presented its suite of digital financial products and services, including consumer finance, payments, and wealth management.
JD’s exhibition also highlighted its digital and physical supply chain integration advancements across various business sectors. Key initiatives included cross-border e-commerce operations through JD Worldwide, omnichannel retail by ochama (JD.com’s Europe-based brand), country-specific online flagship stores known as JD National Pavilions, and on-demand retail and instant delivery service under JD NOW. These innovations attracted significant attention and reinforced JD.com’s leadership in advancing the digital transformation of supply chains.
(vivian.yang@jd.com)
Singles Day Grand Promotion: Home Appliance Sales Spike, with Focus on Smart Products
