Sep 25, 2020|
JD Health Offers Integrated Online-Offline Psychiatric Services
by Hui Zhang
JD Health reviewed its journey of setting up a closed loop of online and offline psychiatric services, at the 18th National Psychiatric Conference of the Chinese Medical Association (CMA) and the 14th National Conference on Child and Adolescent Psychiatry held in Guangzhou last week.
Accessible services
Since the start of the pandemic, JD Health has been exploring “online+” psychiatric services. JD Health helped Peking University Sixth Hospital, the Affiliated Brain Hospital of Guangzhou Medical University, Tianjin Mental Health Center, and CMA to set up consultation platforms. The platforms provide frontline medical staff and patients with online psychological assistance and counseling services to help them alleviate anxiety brought on by long hours working in a high-stress environment.
JD Health has also organized psychiatric experts to provide psychological counseling during the outbreak. The live-streams are free to the public to help reduce their anxiety related to the epidemic.
In addition to online consultations and knowledge sharing through livestreams, JD Health also reserved a special space in JD’s App to make it easy for JD’s consumers to access psychological consultations. JD Health also worked with enterprises to provide health tips and psychiatric assistance to their employees.
Construct Online-Hospital
JD Health has leveraged its advantages in big data, AI, smart supply chain and financial services to help hospitals and medical institutions, such as Tianjin Mental Health Center and the Affiliated Brain Hospital of Guangzhou Medical University, to transition online.
Online medical services make it easy for patients to receive follow-up treatments and purchase medicine online, and also contributes to disease prevention. For disease prevention, JD Health partnered with hospitals to develop WeChat mini-programs to provide free physical examinations to local residents so as to ensure early detection and early treatment. Meanwhile, JD Health leveraged its AI technology to customize wearable devices in order to trace patients’ wellness and integrate data with that from hospitals.
According to official data, the proportion of people with unhealthy mental conditions has reached 1/3 of the global population.
Mar 15, 2024|
JD Health Enhances Eldercare Services with Key Partnerships at Beijing Conference
On March 12th, JD Health held its fourth annual Partner Conference, coinciding with the Eldercare Consumption Summit in Beijing. The event attracted over 400 attendees, including eldercare specialists and industry representatives, and focused on developing a healthcare system that is both inclusive and adaptable, catering specifically to the dynamic needs of China’s aging population.
During the summit, JD Health established partnership agreements with ten industry-leading brands, including 3M, Cofoe, Yuwell, Haier, Innuovo, ITD GmbH, LePu Medical, Mateside, Omron, and Sonova. The partnerships also marked the establishment of the “Eldercare Brand Alliance,” dedicated to propelling innovation in eldercare services and products, ultimately improving the quality of life for senior citizens through collective efforts.
Jin Enlin, CEO of JD Health, highlighted the company’s commitment to leveraging collaborative resources to scale, standardize, and strengthen recognizable brands within the burgeoning silver economy. This strategic approach is poised to deliver unparalleled care and support to the elderly.
As China’s premier online health platform, JD Health offers a diverse range of over 30,000 brands and numerous subcategories in eldercare. Its expansive offerings cover various needs, from mobility aids to in-home care solutions, emphasizing a professional and user-centric ecosystem for eldercare products and services.
In January, JD Health launched a dedicated eldercare channel to provide a wide selection of products and services specifically designed for the elderly. The channel facilitates everything from the installation of nursing beds and at-home hearing aid services to 24/7 specialized online customer support, aiming to close the gap between professional healthcare services and the elderly community.
JD Health has also effectively integrated its online and offline services to establish a comprehensive eldercare service system. This includes setting up hearing centers and offering services such as medical escorting and quick home check-ups, enhancing the overall accessibility of eldercare.
With nearly 300 million people aged 60 and above, China’s silver economy is expanding rapidly. JD Health remains dedicated to serving this demographic, continuously working to improve the quality of life for senior citizens nationwide.
Jan 31, 2024|
JD Health Launches Comprehensive Elderly Care Channel, Delivering Online Health Solutions for China’s Aging Population
JD Health has recently unveiled an elderly care channel on its app, aiming to establish a comprehensive platform catering to various healthcare needs for China’s aging population. This initiative is integral to JD Health’s goal of becoming the first portal for online health consumption.
The specialized channel is designed to offer a broad range of services, addressing eight critical aspects of elderly care. These include health monitoring equipment, daily living and nursing, assistance products for mobility and personal care, physiotherapy and traditional Chinese medicine treatments, smart technology products tailored for the elderly, nutritional supplements and foods, medications for chronic illnesses, and home-visiting nursing care. This comprehensive approach reflects JD Health’s commitment to meeting the multifaceted needs of the elderly community.
A cornerstone of this initiative is the integration of JD Health’s “Family Doctor” program within the elderly care channel. This innovative program offers 24/7 health consultations, year-round health monitoring, and personalized advice for managing health and wellness.
JD Health has gone a step further to ensure usability and accessibility for senior citizens by offering services such as doorstep installation of nursing beds and hearing aid fittings, ensuring that the challenges often faced by the elderly in using these products are comprehensively addressed.
The launch of the elderly care channel coincides with the approaching Chinese New Year, a time when tradition encourages showing respect and love to parents and the elderly.
In response to JD’s recent initiative promoting the distribution of essential goods to underprivileged areas, Xiao Le, a Gen Z user of JD’s app expressed a wish in JD’s app to provide respiratory relief products to a nursing home on the outskirts of Beijing, a place where she had volunteered previously. JD Health promptly teamed up with brands and charity organizations, donating over 1,000 pieces of nebulizers, oxygen concentrators, ventilators, blood pressure monitors, blood oximeters, heating patches, “JD Family Doctor” smart speakers, and other health supplies, as well as mobile phones for the elderly at the nursing home.
According to 2022 statistics from China’s Ministry of Civil Affairs, the country’s population aged 60 and above has reached 280 million, with 90% of the elderly preferring home care. This represents a significant opportunity within the silver economy, one that JD Health is strategically positioned to lead and serve.
Photo Gallery: This Week at JD (September 21-September 25)
