Mar 26, 2025|
JD Auto and Continental Tires Pioneer Instant Tire Delivery Model in China
JD Auto Service, the automotive service arm of JD.com, in collaboration with Continental Tire, has unveiled a pioneering milestone in their seven-year partnership: China’s first instant tire delivery and installation service. The initiative seamlessly integrates JD’s instant retail platform “JD NOW” with the “Fast Delivery” System of Continental Tires, offering timely tire replacement solutions to meet surging consumer demand. Select orders can be completed in as little as 30 minutes, setting a new benchmark for efficiency in automotive aftermarket services.
The collaboration enables the flagship store of Continental Tires on JD.com to offer more than 800 tire products including mainstream tire specifications ranging from 14 to 23 inches, all available for ultra-fast delivery. Customers can place orders via the JD App or through JD Auto’s nationwide network of car maintenance stores, even if the products are out of stock at the offline stores, efficient inventory allocation can still be ensured. The service integrates automated order processing, optimized last-mile logistics, and certified technician installations – mirroring the speed and convenience of food delivery platforms.
Mr. Forest Tang, General Manager of Continental Tires China, highlighted evolving consumer priorities, “Chinese car owners are demonstrating the growing demand for genuine product guarantees, transparent pricing, and instant service accessibility. By synergizing JD Auto’s omnichannel capabilities with the distribution expertise of Continental Tires, we’re establishing an industry-leading benchmark for tire service reliability.”
“This model resolves urgent scenarios like roadside tire emergencies while streamlining partners’ warehousing costs. Our shared inventory system eliminates redundant logistics layers, achieving true end-to-end supply chain optimization,” a JD Auto Service spokesperson emphasized.
The initiative taps into China’s booming instant retail sector, projected to grow to RMB 36 trillion (USD 5 trillion) by 2030. The increasing number of consumers are shifting to online sales channels for tire purchases, with heightened expectations for speed and integrated services like professional doorstep installation.
In 2017, Continental Tires and JD Auto established a landmark strategic partnership, with Continental Tires becoming JD’s inaugural direct tire supplier, the partnership established a national fulfillment grid by 2022 through nearly 200 front warehouses of Continental Tires. The service now leverages JD Auto’s more than 2,200 self-operated service stores and more than 40,000 partner outlets. Combined with over 4,000 branded stores of Continental Tires, they have created one of the most comprehensive and convenient automotive service networks.
JD Auto Service continues to prioritize consumer needs through its instant delivery initiative for automotive products, supported by robust warehousing logistics and nationwide service coverage. This ensures professional, guaranteed maintenance experiences – from tire replacements to comprehensive vehicle care.
(vivian.yang@jd.com)
Mar 25, 2025|
AllianzJD Launches Instant-Access Travel Insurance for International Visitors Coinciding With China’s Visa-Free Expansion
As China expands visa-free entry to global travelers, AllianzJD Insurance—a joint venture between JD.com and Allianz—has launched Charming China, its first comprehensive travel insurance designed specifically for international visitors. Combining Allianz’s 135 years of insurance expertise with JD.com’s digital innovation, the policy enhances safety and convenience for travelers exploring China’s cultural landmarks and vibrant cities.
Visa Reforms Drive Tourism Growth
Recent policy updates, including visa-free entry for citizens of Japan, South Korea, Singapore, France, Germany, and select Southeast Asian countries, have simplified travel to China. While these changes fuel growing interest in the country’s attractions, concerns about medical emergencies, trip cancellations, and lost luggage persist among international visitors.
Global Expertise, Local Solutions
AllianzJD’s “Charming China” policy addresses these challenges with two standout features:
- 24/7 Multilingual Emergency Support: Ensure 5-minute response times with guaranteed delivery of multilingual emergency assistance services—including digital rescue guidance and telemedicine support—to insured members within 30 minutes. Comprehensive assistance includes medical transport coordination, guaranteed coverage of hospitalization fees, and emergency repatriation arrangements.
- Effortless Digital Experience: Enroll online in just 3 minutes through the JD platform, with instant electronic policy delivery. Streamlined processes eliminate paperwork, ensuring fast, hassle-free access to coverage.
Learn more about Charming China travel insurance here
Backed by a rescue network spanning 200+ countries, AllianzJD has supported over 100 million customers worldwide, including adventurers and business travelers, in scenarios ranging from mountain rescues to urban medical crises.
Positioned as the essential first step for trips to China, Charming China allows visitors to explore with confidence and peace of mind. The policy reflects AllianzJD’s commitment to merging global risk management with localized solutions, ensuring travelers can fully immerse themselves in China’s cultural and natural wonders.
Learn more about Charming China travel insurance here.
About AllianzJD
AllianzJD, established in 2018, is a joint venture that merges JD.com’s technology-driven consumer expertise with Allianz’s global leadership in insurance. Specializing in innovative, tech-powered solutions, the company offers customized insurance products for businesses and individuals, including e-commerce-focused property & casualty (P&C), accident & health insurance, motor coverage, and more. Supported by strategically positioned offices in Beijing, Shanghai, Guangdong, and Sichuan, AllianzJD serves a global clientele of over 300 million users annually.
(vivian.yang@jd.com)
JD Launches Smart Supply Chain Open and Synergy Platform
