Feb 10, 2020|
JD Merchants Donate to Fight Coronavirus
By Ella Kidron and Rachel Liu
Thousands of JD’s merchants, from large brands to individual sellers, have made donations of resources and time for coronavirus aid support. JD recently spoke to several of these merchants to hear the stories of how they are participating in the fight against the coronavirus.
30,000 food items worth 500,000 yuan
JD merchant Wang Ke donated 3,000 boxes of milkshakes and 2,000 boxes of energy bars to 18 Wuhan hospitals.
Wang operates the “Super Zero” flagship store on JD that officially launched in November last year as a newcomer to e-commerce. Inspired by one of his investors, an institution from Wuhan whose employees spontaneously formed a volunteer team to support doctors and patients during the epidemic, Wang also hoped to find a way to join in and support. After seeing a Wuhan doctor post a photo of New Year’s Eve “dinner” of crackers and instant noodles on social media, he determined that although he was in Beijing, the energy bars and milkshakes he sold might be able to help.
On the first day of the Lunar New Year, Wang mobilized his staff to pack the goods and arranged for transportation. With the traffic restrictions to, from and within Wuhan, he struggled to find a vehicle that would be willing to accept the order. After making hundreds of phone calls around his network in Hubei, he finally established direct contact with 18 Wuhan hospitals via the “Lan Pangzi” (“Blue Fatty”) volunteer organization, and found a vehicle to transport a total of 30,000 items, worth a total of 500,000 yuan, all donated to the hospitals for coronavirus aid support.
8,000 pairs of safety goggles
Li Pengzhi, operator of the Deyin Industrial Products Specialized Store on JD.com, donated 8,000 pairs of safety goggles to traffic cops and taxi drivers in Hubei province. A Shandong native, Li went to university in Wuhan and had fond memories of his time there. With the coronavirus outbreak, Li wanted to do his part to help. As the specifications of safety goggles for industrial use are different from those for medical use, Li determined that he could donate the industrial use safety goggles, worth a total of 200,000 yuan, to traffic cops and taxi drivers instead. In addition, Li donated 50,000 yuan towards supporting sanitation workers who are often overlooked and need protection.
Last inventory of masks
Li Yan, operator of Lian Yao Jia Ju, a furniture flagship store on JD.com, donated all of the remaining 1,000 masks she had in stock to Wuhan. One of her employees, Xiao Zhang, a native of Tianmen in Hubei province, was unable to go home for the Spring Festival holiday due to the road closures. To make matters worse, the employee’s relatives had contracted the coronavirus. Li Yan had already given Xiao Zhang many products, but she still wanted to do more, leading her to donate the masks. In addition, she donated 2000 yuan in cash through the JD Donation Platform towards coronavirus aid support. Li expressed, “If everyone lends a hand with whatever they have, everything will be alright.”
The coronavirus has galvanized everyone, from large international organizations to individuals to pitch in their support. Countless members of JD’s 210,000-employee staff, from logistics, technology, health and other teams, have been on the frontlines helping out. JD will continue to work together with its merchants and partners to contribute to the fight against the coronavirus.
(ella@jd.com; liuchang61@jd.com)
Nov 7, 2024|
CIIE 2024: JD.com to Expand Imports of Specialty Brands, Strengthen Healthcare Partnerships, and Enhance Logistics
At the 7th China International Import Expo (CIIE) on November 5, JD Super, the supermarket division of JD.com, announced a major initiative to broaden its selection of imported specialty. Over the next three years, JD Super plans to introduce over 1,000 new international brands to meet the increasing demand for high-quality, diverse imported goods.
Meeting the Growing Demand for Quality Imports
According to JD Worldwide’s “White Paper on 2024 China Cross-Border Consumption Trends,” more than 80% of Chinese consumers are interested in imported products, with many prioritizing authenticity, quality, and fast delivery. In response, JD has significantly expanded its range of international offerings. During the ongoing Singles’ Day Grand Promotion, sales of cross-border products have surged, with more than 600 brands experiencing a sales increase of over 100% compared to last year.
Strengthening High-Quality Food Partnerships
Demonstrating JD.com’s commitment to sourcing high-quality products, JD Super signed a new procurement agreement at CIIE with Huadong Foods and Teys, a major Australian beef brand under Cargill. Under this agreement, JD Super and Huadong Foods will procure $50 million of Teys beef throughout 2025. This partnership underscores JD’s strategy of collaborating with trusted suppliers to provide high-quality, affordable beef to Chinese consumers.
Delivering Authentic Global Goods Efficiently
JD Logistics has built a robust logistics network that spans bonded, direct mail, and overseas warehouses, facilitating fast deliveries of imported items across categories such as electronics, fashion, beauty, food, and baby products. In many major cities, delivery times have been reduced to under 48 hours.
For instance, JD Super’s partnership with Raub of Malaysia enables the import of Musang King durians, which are harvested at peak ripeness and air-shipped with cold chain logistics for delivery within 24 hours. Additionally, JD.com also secured an early supply of Chilean cherries, available since October, which can be delivered in as little as 30 minutes in many areas through JD NOW, its on-demand retail service.
JD.com’s “JD National Pavilions” program, which features over 150 country-themed flagship stores from more than 70 countries and regions, continues to be a cornerstone of its import strategy. Supported by embassies and reputable organizations, this initiative offers Chinese consumers access to premium products and cultural experiences from around the world. In April, JD launched the JD National Pavilion of Mali, introducing popular items like shea butter and garnering over 40,000 followers.
Expanding Healthcare and Logistics Partnerships
JD Health is also making strides at CIIE by strengthening partnerships with leading global healthcare companies, including Merck, Bayer, and Roche. As “China’s premier online health access point,” JD Health is committed to integrating digital and physical healthcare resources to improve access and convenience for patients.
Key collaborations include initiatives with Haleon to promote brain health and anti-aging for the “silver economy,” with MSD China on a digital diabetes management model, and with Teva Pharmaceuticals to provide patient education for conditions such as tardive dyskinesia (TD) and Huntington’s disease (HD).
On the logistics front, JD Logistics announced plans to double its overseas warehouse space by 2025 and expand its network of bonded and direct mail warehouses. JD Express now serves over 60 countries, enhancing cross-border delivery efficiency and supporting both brands and consumers.
Through these efforts, JD.com reaffirms its commitment to sourcing and delivering authentic, high-quality imported products to Chinese consumers, supported by an advanced supply chain that ensures a superior shopping experience.
(vivian.yang@jd.com)
JD’s Drone Debut in Hebei During Coronavirus Period
