May 12, 2020|
JD Pharmacy: China’s Largest Pharmaceutical Retail Channel
by Tracy Yang
As of now, JD Health has become the largest pharmaceutical retail channel in the country. It not only provides comprehensive, smart and convenient drug purchasing and other services for consumers, but also provides brands with an integrated solution for online marketing, empowering the entire pharmaceutical industry supply chain.
This month marks four years since JD Pharmacy officially launched, and the business has since grown to become the largest retail pharmacy in China. Over the duration of that time, the growth rate of JD Health’s pharmaceutical retail business is four times higher than the industry average.
According to the 2020 White Paper on the Development of Pharmaceutical E-commerce in China released by EqualOcean, one of China’s leading research firm, the scale of China’s pharmaceutical circulation and pharmaceutical e-commerce market has increased each year from 2013 to 2018. In 2018, China’s market for the circulation of pharmaceutical goods reached RMB 2.1586 trillion, an increase of 7.7% over the same period last year. E-commerce, as one of the key channels for the circulation of pharmaceutical goods, benefits from the growth trends provided by omnichannel retail. The market size of pharmaceutical e-commerce reached RMB 97.8 billion, an increase of 32.7% over the same period last year.
Although the penetration rate of domestic pharmaceutical e-commerce is increasing every year, the share of pharmaceutical e-commerce in the United States accounts for 33% of the overall circulation of pharmaceuticals in the US market while the share of Chinese pharmaceutical e-commerce accounts for only 3.9% of the China market. The growth rate of pharmaceutical e-commerce is much faster than that of the entire market, while China’s pharmaceutical e-commerce still has a lot of room for growth.
JD Pharmacy is a good example. Its core concept is to combine doctors and medicine founded on retail principles, and introduce doctors and pharmacists through Internet hospitals to fill the service gap between “diagnosis and treatment” and “drugs”. Therefore, it can provide comprehensive, convenient and professional drug purchasing expertise and drug use services for patients. JD Pharmacy has formed an online “doctor + medicine” closed-loop model, establishing a new entry point for patients to buy drugs.
The outbreak of COVID-19 served as a test for pharmaceutical e-commerce and Internet medical services. As an important part of JD Health, JD Pharmacy not only ensures the circulation and supply of drugs in China during the epidemic, but also solves the challenges for chronic disease patients needing to revisit and renew prescriptions across the country. This highlights the strengths of JD Health’s pharmaceutical supply chain and channel value of pharmaceutical e-commerce.
Mar 15, 2024|
JD Health Enhances Eldercare Services with Key Partnerships at Beijing Conference
On March 12th, JD Health held its fourth annual Partner Conference, coinciding with the Eldercare Consumption Summit in Beijing. The event attracted over 400 attendees, including eldercare specialists and industry representatives, and focused on developing a healthcare system that is both inclusive and adaptable, catering specifically to the dynamic needs of China’s aging population.
During the summit, JD Health established partnership agreements with ten industry-leading brands, including 3M, Cofoe, Yuwell, Haier, Innuovo, ITD GmbH, LePu Medical, Mateside, Omron, and Sonova. The partnerships also marked the establishment of the “Eldercare Brand Alliance,” dedicated to propelling innovation in eldercare services and products, ultimately improving the quality of life for senior citizens through collective efforts.
Jin Enlin, CEO of JD Health, highlighted the company’s commitment to leveraging collaborative resources to scale, standardize, and strengthen recognizable brands within the burgeoning silver economy. This strategic approach is poised to deliver unparalleled care and support to the elderly.
As China’s premier online health platform, JD Health offers a diverse range of over 30,000 brands and numerous subcategories in eldercare. Its expansive offerings cover various needs, from mobility aids to in-home care solutions, emphasizing a professional and user-centric ecosystem for eldercare products and services.
In January, JD Health launched a dedicated eldercare channel to provide a wide selection of products and services specifically designed for the elderly. The channel facilitates everything from the installation of nursing beds and at-home hearing aid services to 24/7 specialized online customer support, aiming to close the gap between professional healthcare services and the elderly community.
JD Health has also effectively integrated its online and offline services to establish a comprehensive eldercare service system. This includes setting up hearing centers and offering services such as medical escorting and quick home check-ups, enhancing the overall accessibility of eldercare.
With nearly 300 million people aged 60 and above, China’s silver economy is expanding rapidly. JD Health remains dedicated to serving this demographic, continuously working to improve the quality of life for senior citizens nationwide.
Jan 31, 2024|
JD Health Launches Comprehensive Elderly Care Channel, Delivering Online Health Solutions for China’s Aging Population
JD Health has recently unveiled an elderly care channel on its app, aiming to establish a comprehensive platform catering to various healthcare needs for China’s aging population. This initiative is integral to JD Health’s goal of becoming the first portal for online health consumption.
The specialized channel is designed to offer a broad range of services, addressing eight critical aspects of elderly care. These include health monitoring equipment, daily living and nursing, assistance products for mobility and personal care, physiotherapy and traditional Chinese medicine treatments, smart technology products tailored for the elderly, nutritional supplements and foods, medications for chronic illnesses, and home-visiting nursing care. This comprehensive approach reflects JD Health’s commitment to meeting the multifaceted needs of the elderly community.
A cornerstone of this initiative is the integration of JD Health’s “Family Doctor” program within the elderly care channel. This innovative program offers 24/7 health consultations, year-round health monitoring, and personalized advice for managing health and wellness.
JD Health has gone a step further to ensure usability and accessibility for senior citizens by offering services such as doorstep installation of nursing beds and hearing aid fittings, ensuring that the challenges often faced by the elderly in using these products are comprehensively addressed.
The launch of the elderly care channel coincides with the approaching Chinese New Year, a time when tradition encourages showing respect and love to parents and the elderly.
In response to JD’s recent initiative promoting the distribution of essential goods to underprivileged areas, Xiao Le, a Gen Z user of JD’s app expressed a wish in JD’s app to provide respiratory relief products to a nursing home on the outskirts of Beijing, a place where she had volunteered previously. JD Health promptly teamed up with brands and charity organizations, donating over 1,000 pieces of nebulizers, oxygen concentrators, ventilators, blood pressure monitors, blood oximeters, heating patches, “JD Family Doctor” smart speakers, and other health supplies, as well as mobile phones for the elderly at the nursing home.
According to 2022 statistics from China’s Ministry of Civil Affairs, the country’s population aged 60 and above has reached 280 million, with 90% of the elderly preferring home care. This represents a significant opportunity within the silver economy, one that JD Health is strategically positioned to lead and serve.
JD Business Tops China’s Digitized Procurement Service Providers
