Mar 11, 2021|
JD Pioneer: Bringing E-commerce to Remote Grassland
by Yuchuan Wang
Aluo, an ethnic Tibetan living in Tianjun (which literally means “steep sky”), is the only JD courier in the county.
Located in the Haixi Mongolian and Tibetan autonomous prefecture in China’s Qinghai province, Tianjun has an average altitude of 4,000 meters. Spanning an area of over 25,000 square kilometers, which is bigger than Beijing, the county has only 20,000 residents and half of its area is grassland.
Three years ago, Tianjun was a poverty-stricken county with 50% of its population being herdsmen. In 2018, JD launched a “pioneer station” in the county, as part of a program started in 2014 to bring e-commerce to remote places in China. Aluo joined JD at this point and began to deliver parcels to local people.
Tianjun county (Source: Tianjun government website)
Aluo recalls that when the station was initially set up, there were only three to four parcels a day, and now he handles the delivery of over 100 packages daily on average. Sometimes he needs to commute 160 kilometers for a round trip to deliver a single parcel due to the vast area of Tianjun.
Eight-five percent of the county’s population are minority groups, with many people who do not speak Mandarin and do not recognize Chinese characters. Some of the elder herdsmen don’t even use mobile phones, and have never heard of the word “e-commerce”. Aluo has become the spokesperson of online shopping in Tianjun, and teaches local people how to shop on JD. So far, he has helped over 1,000 people download JD’s app.
“For those who do not recognize Chinese characters, I would help them place orders or teach their children how to use JD app,” said Aluo.
Aluo, JD courier
The majority of the orders loaded in Aluo’s van are mobile phones and home appliances. “There are few choices in the county and prices on JD’s app are transparent,” said Aluo. “To most of the residents here, delivering a TV set in 2 days to their doorstep is incredible.”
Aluo is a pioneer for JD, a pioneer for Tianjun and a pioneer in his own life. Like many people living in the region, he was a herdsman for 10 years after he graduated from high school. He chose to change the situation and move to the county to be a courier.
“I relied on nature to feed myself in the past, but now I rely on my own hands and I have managed to get a considerable and stable income,” he said.
Aluo is one of JD’s over 500 pioneer station heads nationwide. With the expansion of JD’s business in rural areas, one-person pioneer stations have often been gradually joined by more couriers to deliver to more customers. More remote areas like Tianjun are being connected with the nation, and the world.
Mar 22, 2024|
Sportano and JD Logistics Collaboration Boosts Operational Efficiency by 200%
Sportano, the fast-growing Poland-based multi-brand sports retailer, and JD Logistics (also known as JINGDONG Logistics), a global leader in logistics and supply chain solutions, announced a significant 200% increase in Sportano’s warehouse operational efficiency since their collaboration began in 2023.
Sportano stands out as a comprehensive destination for sports enthusiasts, offering an extensive range of sporting equipment, apparel, and accessories from leading brands. As a digital-first retailer, Sportano has expanded its reach across Europe with its robust online platform, complemented by its inaugural brick-and-mortal location in Warsaw, Poland, launched in 2022. The retailer’s rapid growth underscored its need for omnichannel logistics support so it could continue providing exceptional customer service to sports enthusiasts across Europe.
The collaboration between Sportano and JD Logistics has effectively addressed Sportano’s logistical challenges, including managing a vast and varied inventory of over 100,000 product types, ranging from small items like fishhooks to larger items such as skis and tents. The seasonal nature of sporting goods and the need for omnichannel fulfillment further complicated the logistics process.
JD Logistics introduced a suite of advanced technological solutions, including the deployment of Automated Guided Vehicles (AGV) equipped with flexible and interchangeable storage receptacles. This innovative approach, coupled with an independently developed intelligent Warehousing Control System (WCS), has enabled efficient management of Sportano’s inventory, accommodating seasonal fluctuations and streamlining both direct-to-consumer and business-to-business orders.
The partnership between JD Logistics and Sportano has not only boosted Sportano’s operational efficiency by 200% but also set new standards for logistics excellence in the sports retail sector. The integration of cutting-edge technology and intelligent systems has transformed Sportano’s warehouse operations, ensuring more vigorous, flexible, and efficient order fulfillment.
Mengyao Chen, director of international business development at JD Logistics’ innovation lab JDL-X, said, “We are proud to partner with Sportano and apply our logistics expertise to tackle the unique challenges of the sports retail industry. This collaboration underscores our commitment to innovation and our ability to enhance operational efficiency for our clients.”
Tomasz Kupidura, Chief Logistics Officer at Sportano, said, “Working with JD Logistics has revolutionized our logistics operations, enabling us to meet our customers’ needs more effectively and efficiently. This partnership has been instrumental in our growth and success across the European market.”
JD Logistics’ technology products and solutions have garnered significant acclaim among external clients across diverse industries, including electronics, industrials, apparel, medicine, and automobiles, with logistics technology projects launched in over ten countries and regions globally, spanning Asia, Europe, Oceania, and North America. By bringing its expertise to international markets, JD Logistics aims to redefine global logistics standards, advancing intelligent supply chain capabilities and driving innovation in the industry.
Mar 15, 2024|
JD Logistics Announces Major Expansion of International Express Delivery Service
JD Logistics, the logistics arm of JD.com (also known as Jingdong), today announced a significant expansion of its international express delivery service. This expansion extends the service’s reach from initial hubs in Guangzhou and Shenzhen to nearly every district within China, offering an express delivery experience from China to global destinations for both individuals and businesses.
First launched in December 2023, JD’s international express delivery service has been utilized for sending a variety of products including documents, apparel and more, with the United States, United Kingdom, and Germany emerging as the top three destinations. The service not only processes individual orders but also caters to the needs of overseas consumers and merchants, ensuring a seamless and efficient logistics solution that spans continents.
JD Logistics is committed to leveraging our extensive network and logistics expertise to provide fast, reliable, and high-quality logistics services. Leveraging JD’s in-house couriers and logistics transportation network, the international express delivery service offers one-hour doorstep pick-up. Additionally, through JD’s air and land transportation network, international express shipments are prioritized and trackable throughout the journey.
JD.com is actively expanding its international supply chain and logistics capabilities. A recent collaboration with Geopost has enabled JD to develop comprehensive shipping solutions between China and Europe, setting a new benchmark in logistics excellence. Further amplifying its international footprint, JD’s partnership with Evri, the U.K.’s largest dedicated parcel delivery company, will facilitates the process for European businesses to access JD.com’s marketplace and connect with a broad Chinese consumer base.
Additionally, JD is adapting its highly efficient warehousing model, proven successful in China, to meet industry demands throughout Europe, North America, the Middle East, Southeast Asia, and Australia. Notably, JD Logistics’ overseas warehousing operations already offer same-day fulfillment services in key European markets, including Germany, the Netherlands, France, the U.K., Spain, and Poland, while ensuring rapid two-to-three-day delivery across 90% of regions in the United States.
JD Logistics’ venture into international express delivery is a natural extension of its existing capabilities. Over the past decade, the company has transformed the delivery landscape in China by pioneering same- and next-day delivery, setting a new standard of service for nearly 600 million consumers. This unmatched efficiency is achieved through JD Logistics’ six highly synergized logistics networks, encompassing warehousing, line-haul transportation, last-mile delivery, bulky item delivery, cold chain logistics, and cross-border logistics.
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