Jun 28, 2022|
JD Report: China’ s Eye-Care Market Has Huge Potential
by Vivian Yang
China’s eye-care products and services market is predicted to be the next big thing, according to a report issued by JD.com’s Consumption and Industrial Development Research Institute on June 20th.
According to the report, the company’s sales data from this January to May showed that the amount of online ophthalmic consultations on JD Health rose over 90 percent YoY, and transaction volume of relevant products for internal administration and external use increased by 173 percent and 210 percent YoY respectively.
The rapid expansion of consumer groups and their use cases have propelled the boom, said Zhenzhen Chai, senior researcher of the institute, noting that people’s heavy use of digital products has led to rising eye problems such as myopia, eye fatigue and dry eyes among all age groups, who desire new treatments that more effectively treat the conditions.
Not only are elderly people seeking eye health support on JD Health; students (16 percent) and office workers (25 percent) who spend long hours watching screens compose a large part of consumers for eye-care products, also account for a significant portion of customers. They need both long-term and convenient products that can be applied at any time – in homes, offices, schools, for exercising outdoors, and while driving and other scenarios. This is widening the market for product makers to improve and extend their product ecosystem while ensuring their quality and safety given the particularity of eye use, said Zhen.
In terms of product preferences from different age groups, younger people choose more products for external use with steam eye masks, eye massagers and warm eye masks being the top three products, with 501 percent, 111 percent and 109 percent YoY sales increases respectively.
Consumers from China’s fifth-tier cities and below are the largest group of eye-care product shoppers on JD.com, representing 36 percent of all users; and people from the first to fourth-tier cities range from 22 to 9 percent respectively.
At the same time, people of a wider age spectrum are becoming accustomed to asking for an ophthalmologist online before going to the hospital, with 42 percent of users aged from 26 to 35, and 10 percent from 46 to 55. The role of telemedicine with AI technology in triage and assisting the whole process of health management has been further acknowledged on the market.
According to the report, the most popular eye care services booked on JD Health are femtosecond laser surgery for myopia, prescription for Ortho-K lenses, and the examination service before ophthalmic surgery.
Mar 15, 2024|
JD Health Enhances Eldercare Services with Key Partnerships at Beijing Conference
On March 12th, JD Health held its fourth annual Partner Conference, coinciding with the Eldercare Consumption Summit in Beijing. The event attracted over 400 attendees, including eldercare specialists and industry representatives, and focused on developing a healthcare system that is both inclusive and adaptable, catering specifically to the dynamic needs of China’s aging population.
During the summit, JD Health established partnership agreements with ten industry-leading brands, including 3M, Cofoe, Yuwell, Haier, Innuovo, ITD GmbH, LePu Medical, Mateside, Omron, and Sonova. The partnerships also marked the establishment of the “Eldercare Brand Alliance,” dedicated to propelling innovation in eldercare services and products, ultimately improving the quality of life for senior citizens through collective efforts.
Jin Enlin, CEO of JD Health, highlighted the company’s commitment to leveraging collaborative resources to scale, standardize, and strengthen recognizable brands within the burgeoning silver economy. This strategic approach is poised to deliver unparalleled care and support to the elderly.
As China’s premier online health platform, JD Health offers a diverse range of over 30,000 brands and numerous subcategories in eldercare. Its expansive offerings cover various needs, from mobility aids to in-home care solutions, emphasizing a professional and user-centric ecosystem for eldercare products and services.
In January, JD Health launched a dedicated eldercare channel to provide a wide selection of products and services specifically designed for the elderly. The channel facilitates everything from the installation of nursing beds and at-home hearing aid services to 24/7 specialized online customer support, aiming to close the gap between professional healthcare services and the elderly community.
JD Health has also effectively integrated its online and offline services to establish a comprehensive eldercare service system. This includes setting up hearing centers and offering services such as medical escorting and quick home check-ups, enhancing the overall accessibility of eldercare.
With nearly 300 million people aged 60 and above, China’s silver economy is expanding rapidly. JD Health remains dedicated to serving this demographic, continuously working to improve the quality of life for senior citizens nationwide.
Jan 31, 2024|
JD Health Launches Comprehensive Elderly Care Channel, Delivering Online Health Solutions for China’s Aging Population
JD Health has recently unveiled an elderly care channel on its app, aiming to establish a comprehensive platform catering to various healthcare needs for China’s aging population. This initiative is integral to JD Health’s goal of becoming the first portal for online health consumption.
The specialized channel is designed to offer a broad range of services, addressing eight critical aspects of elderly care. These include health monitoring equipment, daily living and nursing, assistance products for mobility and personal care, physiotherapy and traditional Chinese medicine treatments, smart technology products tailored for the elderly, nutritional supplements and foods, medications for chronic illnesses, and home-visiting nursing care. This comprehensive approach reflects JD Health’s commitment to meeting the multifaceted needs of the elderly community.
A cornerstone of this initiative is the integration of JD Health’s “Family Doctor” program within the elderly care channel. This innovative program offers 24/7 health consultations, year-round health monitoring, and personalized advice for managing health and wellness.
JD Health has gone a step further to ensure usability and accessibility for senior citizens by offering services such as doorstep installation of nursing beds and hearing aid fittings, ensuring that the challenges often faced by the elderly in using these products are comprehensively addressed.
The launch of the elderly care channel coincides with the approaching Chinese New Year, a time when tradition encourages showing respect and love to parents and the elderly.
In response to JD’s recent initiative promoting the distribution of essential goods to underprivileged areas, Xiao Le, a Gen Z user of JD’s app expressed a wish in JD’s app to provide respiratory relief products to a nursing home on the outskirts of Beijing, a place where she had volunteered previously. JD Health promptly teamed up with brands and charity organizations, donating over 1,000 pieces of nebulizers, oxygen concentrators, ventilators, blood pressure monitors, blood oximeters, heating patches, “JD Family Doctor” smart speakers, and other health supplies, as well as mobile phones for the elderly at the nursing home.
According to 2022 statistics from China’s Ministry of Civil Affairs, the country’s population aged 60 and above has reached 280 million, with 90% of the elderly preferring home care. This represents a significant opportunity within the silver economy, one that JD Health is strategically positioned to lead and serve.
Over 1,500 Nutrition Brands on JD Health Doubled Sales YoY during JD618 Grand Promotion
