Feb 2, 2023| ESG
JD.com Included in 2023 Bloomberg Gender-Equality Index
by Vivian Yang
Leading supply chain-based technology and service provider JD.com is included in the 2023 Bloomberg Gender-Equality Index (GEI), which was announced on January 31. It is the first time the company has been listed in the index.
Pang Zhang, Chief Human Resources Officer of JD.com, said, “We are pleased to be included in the 2023 GEI, which is a welcomed recognition of JD.com’s progress in building diversity and inclusion. We deeply believe that employees’ development should not be limited by gender and that their growth should take precedence over business success.”
“By offering an equal, diverse, inclusive environment with long-term development opportunities that help employees gain a sense of belonging and happiness, a company is bound to generate greater value for the whole society,” she added.
The GEI brings transparency to gender-related practices and policies at listed companies, increasing the breadth of environmental, social, and governance (ESG) data available to investors. The reference index evaluates companies across five pillars: leadership & talent pipeline, equal pay & gender pay parity, inclusive culture, anti-sexual harassment policies, and external brand. JD.com scored high in particular on the second and fourth pillars in this year’s evaluation.
JD.com’s 2021 ESG Report stated that the company adheres to the principles of openness, fairness, impartiality and equal recruitment; actively provides employment opportunities for disabled groups; guarantees the rights of female employees; ensures that male and female employee enjoy equal pay for equal work, and more. One such example is JD Retail’s special program known as the “Sunshine Angels,” which aims to provide physically challenged people with online customer service job opportunities. The program currently employs women in 70 percent of core roles, and was recognized by APEC Women Leadership Forum as one of the best innovation practices in women’s empowerment in 2013.
A member of JD “Sunshine Angles” team takes a customer’s call
JD.com highly values female talent and commits to their safety, health and growth. According to JD’s ESG Report in 2021, more than 10,000 female employees received various kinds of trainings on self-development, management skills, technological briefings and more. Meanwhile, the company also provides lactation rooms, parking space and other care facilities for pregnant women, as well as nursery and kindergarten services for employees at its headquarters which have benefited thousands of employees.
A playground for employees’ children inside JD.com’s headquarters in Beijing
Last November, JD.com announced that it would add RMB 10 billion yuan to its employee housing fund, and also expand its relief fund for employees’ children. JD.com has promised its employees that if, for whatever reason, they encounter misfortune that leads to incapacity or loss of life, the company’s fund will support their children’s living and education up to 22 years old, the age they would graduate from college.
The 2023 GEI reaches globally to represent 45 countries and regions and included 484 companies that scored at or above a global threshold established by Bloomberg to reflect disclosure and the achievement or adoption of best-in-class statistics and policies.
Jan 29, 2023| JD Retail
Chinese Spring Festival 2023 Consumption Trends: “3R” Food, Routine Shopping and More
by Vivian Yang
Among the most prominent consumption trends during this Chinese new year holiday period (from January 21-27) were the continued booming of “3R” food, diversified and routine e-shopping categories, and the vast potential in the lower-tier markets, according to a report prepared by JD.com’s Consumption and Industry Development Research Institute.
“3R” food (short for “ready-to-cook”, “ready-to-heat” and “ready-to-eat” food) saw six-fold growth in transaction volume year over year during this period.
Food is an essential element of Chinese Spring Festival celebrations. With the 3R industry thriving in China in recent years, more and more Chinese families are choosing to order 3R dishes to enrich their reunion meals, especially meaningful holiday dishes such as chicken soup with fish maw; those with complex preparations such as Sichuan-style fish filets with pickled vegetables; and those that require special cooking skills, such as the delicacy known as “Buddha jumps over the wall,” which requires hours to simmer a variety of seafood, meat, and other nutritious ingredients.
The report also noted that with the normalization of non-stop delivery service during the festival, Chinese consumers are accustomed to ordering all kinds of “routine” products during the festival period. The transaction volume of mobile phones, home appliances, and health products on JD.com all witnessed substantial increases. (This year marks the 11th year in a row that JD Logistics has offered non-stop delivery service during Chinese New Year.)
Meanwhile, after-sales services have been in hot demand during the holiday, such as mobile phone warranty service (up by 296 percent YoY), home appliance repairs (83 percent) and home cleaning (302 percent).
Consumers’ shopping preferences vary in different tiers of cities. The report found that during the spring festival period, consumers living in higher-tier markets shopped for a lot of fresh food, flowers and pet supplies on JD.com, while those from lower-tier markets bought more mobile phones, home appliances, furnishing and decoration products. This is reflective of the trickle-down effect by which young people returning to their homes from big cities during the holiday are spreading their online shopping habits to their relatives and friends in villages and towns, and enabling more people to enjoy the convenience and quality goods that e-commerce offers, according to the report.
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