Aug 18, 2025|
JD.com Opens new Warehouse in the UAE
JINGDONG Logistics and JINGDONG Property Collaborate on JAFZA Project
JD.com, also known as JINGDONG, a technology and service enterprise with supply chain at its core, is pleased to announce the opening of its new warehouse in Dubai. The facility represents JD.com’s first asset investment in the country, made through its infrastructure investment and management platform, JINGDONG Property, and is operated by JINGDONG Logistics.
Located in Dubai’s Jebel Ali Free Zone (JAFZA), the warehouse has a floor area of over 10,000 square meters and brings JINGDONG Logistics’ total number of warehouses in the UAE to six. It adopts a digital operations model, powered by real-time inventory management, optimizing performance and traceability. The warehouse, which is already providing storage for nearly 1 million items for a major electronics manufacturer, consistently achieves an outbound ‘in-time’ rate exceeding 99.9%. JINGDONG Logistics’ supply chain service, JoyLogistics’ solution supports a tailored approach that improves space utilization and inventory control, while helping customers to manage seasonal fluctuations and category-specific complexities more effectively.
This new warehouse is the next step of JD.com’s strategy to build its logistics business across the UAE, Saudi Arabia, and Turkey enhancing inter-market movement and operational synergies. JINGDONG Property is actively scaling its presence in the region, including plans for a 70,000 sqm smart logistics hub in Abu Dhabi in partnership with Abu Dhabi Airports Free Zone (ADAFZ). JoyLogistics offers end-to-end logistics services, integrating international freight (sea, air, express) with last-mile delivery and bonded warehousing, supporting seamless B2B and B2C operations in the Middle East.
Feng Guo, General Manager of Middle East, JD.com, said: “The investment marks a strategic milestone in our long-term investment and growth in the Middle East, enhancing the existing operational footprint to support greater regional scalability and trade. We are investing not just in physical infrastructure, but in the long-term digital transformation of the region’s logistics landscape, empowering cross-border trade and supply chain transformation.”
Charlie Peng, Head of Middle East at JINGDONG Logistics, said: “JD.com brings nearly two decades of global supply chain experience. We are renowned for speedy, trustworthy and tech-driven solutions, with a strong track record in building smart logistics ecosystems across e-commerce, electronics, FMCG, apparel, and automotive sectors. Dubai’s location at the crossroads of Asia, Africa, and Europe, combined with JAFZA’s status as a tax-free zone, makes our warehouses an ideal choice to serve multinational corporations seeking to expand or optimize their presence in the Middle East and beyond.”
About JD.com, Inc.
JD.com, Inc. (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. JD.com, Inc.’s business has expanded across retail, technology, logistics, health, property development, industrials, private label, insurance and international business. Ranking 44 on the Fortune Global 500, JD.com, Inc. is China’s largest retailer by revenue.
About JINGDONG Logistics
JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six highly synergized logistics networks including warehousing, line-haul transportation, last-mile delivery network, bulky items, cold chain logistics, and cross-border logistics networks. As of December 31, 2024, including cloud warehouses operated by third parties, JINGDONG Logistics manages over 3,600 warehouses, with a total area exceeding 32 million square meters. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 100 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1 million square meters, spanning 19 countries and regions worldwide. “JoyLogistics” and “JoyExpress” are JINGDONG Logistics’ international business brands.
About JINGDONG Property, Inc.
JINGDONG Property, Inc. is a leading and rapidly growing modern infrastructure investment and asset management platform of JD.com, Inc. Its business includes investment, development and asset management of logistics parks, business parks, data centers and others. As the cornerstone of JD.com’s supply chain ecosystem, JINGDONG Property is equipped with deep insights into merchandise and logistics flows and has a unique ability to integrate business resources. Leveraging our core competencies across infrastructure assets, development expertise, service capabilities and actionable insights, we provide bespoke, holistic and intelligent infrastructure. As of June 30, 2025, JINGDONG Property oversees more than 270 infrastructure projects, with over 50 projects overseas across nine countries, including the United Kingdom, Germany, the Netherlands, Japan, Singapore, Indonesia, Vietnam, Australia, and the UAE.
Aug 16, 2025|
JD.com Completes Acquisition of Hong Kong’s Kai Bo Food Supermarket, Driving Omnichannel Retail Growth
We at JD.com are excited to announce that we have completed the acquisition of KAI BO Food Supermarket, a cherished and trusted grocery chain in Hong Kong. This milestone marks a significant step in our journey to strengthen our presence in the Guangdong-Hong Kong-Macau Greater Bay Area and expand into Hong Kong’s vibrant retail scene. This strategic acquisition combines our industry-leading supply chain capabilities with KAI BO’s deep local expertise and allows for stronger omnichannel retail growth and an enhanced shopping experience for consumers across Hong Kong.
We see this acquisition as an important milestone in deepening our roots in Hong Kong’s retail landscape. It also marks our entry into Hong Kong’s brick-and-mortar retail market. With KAI BO’s extensive store network and our innovative resources, we aim to offer a broader range of high-quality products at competitive prices, meeting the evolving needs of Hong Kong shoppers.
To lead this new chapter and to ensure seamless integration, we have established the KAI BO unit within our Innovative Retail business group, with KAI BO’s founder, Mr. Lam Hiu-ngai, appointed as unit head. Since 1991, KAI BO has become a trusted household name, operating over 90 stores and employing more than 1,000 staff across Hong Kong. Known for its value-oriented commitment to consumers, KAI BO offers a wide variety of products, including frozen meats, fresh produce, and pantry staples.
As we move forward, we’re committed to creating the best shopping experience for our customers. To celebrate this milestone, we will hold an exclusive three-day, storewide 20% discount event from 16 to 18 August 2025, a token of our appreciation for the support of our Hong Kong customers.
At JD.com, our core focus remains on supply chain innovation and this acquisition strengthens our strategy. By integrating KAI BO’s extensive infrastructure, we are dedicated to enhancing product variety and affordability and providing exceptional value to our customers. We have full confidence in KAI BO’s management team and are excited about the opportunities that lie ahead.
Since our dedicated focus on Hong Kong operations began in September 2024, we have launched several customer-centric initiatives, including a Price Match Guarantee, a 30-Day Return and 180-Day Faulty Product Replacement policy for self-operated electronics and appliances, and a One-Item Free Shipping service. Additionally, our JD Express Hong Kong Island logistics hub is now fully operational, ensuring fast and seamless deliveries to serve our customers better.
(yungho.tong.1@jd.com; vivian.yang@jd.com)
JD Works with JDDJ to Provide One-hour Delivery on Mobile Phones
