Oct 14, 2020| JD Worldwide

JDer Lab #9 with Peipei Fan: A Management Trainee’s Growth Path

Ella Kidron

JDer Lab #8 with Peipei Fan: A Management Trainee’s Growth Path

by Ella Kidron

JD.com’s more than 280,000 employees range from warehouse workers to nation-renowned doctors, with a wide range of backgrounds and areas of expertise. In the eighth installment of the JDer Lab series, we speak JDer Peipei Fan about how her experience at JD has given her the chance to innovate and even change lives in the process.

Peipei joined JD six years ago as a management trainee. Today, she is in the company’s international business group. She explains, “There are many things I’m proud of, but this year is special.” With the global COVID-19 outbreak, Peipei and the international business team coordinated to deliver epidemic prevention materials to some less-developed countries like Nigeria, leveraging JD’s supply chain, procurement and logistics strengths. “We helped people there to get more protection. Although our strength is limited, when people in the world need help, we always do our best to protect them.”For Peipei, another thing that really stands out to her about the JD experience is the fact that all JD employees really roll up their sleeves and get to work during the June 18^th Grand Promotion (6.18) and Singles Day (November 11^th). “No matter executives or ordinary employees, old or new, we all get the chance to go on the frontlines to experience our real logistics fulfillment process in the warehouse or distribution center.” She looks at it as a time to both help out and learn. “I think this opportunity is quite precious. It gives us a chance to constantly know ourselves and makes us always keep our original intention in mind.”

Connecting with colleagues has also been a highlight of her experience. Having had the opportunity to work with many business groups during her rotations, she recognizes that JDers may come from all walks of life, but in their hearts, they’re all the same. “When [JDers] are doing the same thing, they all have the same goal and same dreams. Like our team – we are clear about what we are going to do in the next few years and we love what we are doing, and what we will do in the future.” This clarity of purpose keeps them going, even when they face challenges. “I think that is the reason we gather together creating the impossible and moving forward.”

(ella@jd.com)

Feb 3, 2023| JD Worldwide

Dutch Retailer Blokker Expands Cooperation with JD.com’s Ochama

Yuchuan Wang

by Yuchuan Wang

From February 1, Ochama customers will be able to pick up their orders at an additional 50 Blokker stores in the Netherlands. The expanded partnership reflects the successful pilot project launched in May 2022 between Ochama and the leading Dutch non-food retailer to open third-party Ochama pick-up points in offline Blokker stores.

All the new pick-up points are located in city centers and on shopping streets, with easy access to shoppers. Supplies are made directly from Ochama’s distribution center.

“And it won’t stop there,” said Jeanine Holscher, CEO of Blokker. “We expect to set up Ochama pick-up points in many more stores in the coming months.” According to Jeanine, this cooperation fits well with the changing role of Blokker in the shopping scene.

“Costs are getting higher and we see people’s shopping behavior changing,” she added. “We are responding to this by giving a new role to our stores. For example, we are shipping more and more online orders through the store. And by setting up Ochama pick-up points in Blokker’s stores, we are adding even more relevance to our stores and additional traffic directed from Ochama’s webshop and app.”

Jeanine believes that in doing so, Blokker’s assortment is seamlessly connected with Ochama’s assortment, creating an optimal and omni-channel shopping experience to provide satisfying shopping experiences for customers.

“We are honored to expand the cooperation with Blokker in bringing more Ochama pick-up points to its stores to enrich the shopping scenarios for customers in the Netherlands,” said Pass Lei, a senior executive at Ochama. “Through the cooperation, customers will be able to get the things they need when they need them the most with a hassle-free shopping experience.”

Blokker has a network of more than 400 stores in the Netherlands including more than 50 franchised stores, and a webshop with an assortment of more than 500,000 items.

As an innovative retail brand launched by retail giant JD.com in 2022 in Europe, Ochama offers a one-stop omni-channel shopping experience for both food and non-food products such as home appliances, home living, electronics, fashion and more.

(yuchuan.wang@jd.com)

Dec 16, 2022| JD Worldwide

Ochama Delivers Selected Frozen Foods to Customers in France

Yuchuan Wang

by Yuchuan Wang

Starting from December 15, customers in France may order frozen foods from Ochama, JD.com’s B2C omni-channel retail brand in Europe, and pick up at approximately 20 locations all over Paris, with no delivery fee.

Leveraging JD Logistics’ local warehouse in Paris, Ochama will first offer selected frozen food items including seafood, cured meat, dumplings, steamed buns and more.

In September, Ochama began expanding its service to France by launching third-party pick-up points in collaboration with local stores. Approximately 20 shops have joined as third-party pick-up points in Paris, and the total number of Ochama’s pick-up points in the Netherlands, Germany, France and Belgium has reached more than 120, where fresh and frozen products are also provided. The adoption of pick-up points not only brings additional earnings for the shops, but also enables customers to arrange their time more flexibly, avoiding the need to plan ahead or wait for delivery.

As a leader in retail and logistics, JD.com’s automated warehousing and global supply chain sourcing ability helps Ochama offer quality products with competitive prices. It is now providing a one-stop shopping experience for both food and non-food products such as home appliances, home living, electronics, fashion and more products.

Ochama’s highly automated warehouse in the Netherlands

Through pick-up and doorstep delivery services, Ochama is currently available in nine countries, namely Spain, Italy, Hungary, the Czech Republic and Luxembourg, in addition to the above mentioned four countries.

(yuchuan.wang@jd.com)