Mar 10, 2021|
JD’s Asia No.1 Boosts Economic Development of Rural Area
by Yuchuan Wang
Located in the southeast of Shenyang, Maizitun (literally means Village of Wheat) is a fast-growing logistics hub. Thousands of fully-loaded trucks drive in and out of this village every day. It’s hard to imagine that 10 years ago, Maizitun was a small village relying heavily on farming.
After JD.com launched one of its “Asia No.1” logistics parks in 2010, a project aiming to build the largest scale and most advanced network of e-commerce logistics centers in Asia, more and more logistics companies have established their businesses in Maizitun. The area has become the logistics hub for the southern Shenyang area.
Rongjun Chen, a local villager working as a picker at this warehouse has observed the transformation since he joined the company in 2015. “JD has changed many people’s lives here, allowing farmers to transform into blue, and even white collar workers.”
Born in 1993, Chen oversees more than 60 picking AGVs (automated ground vehicles) at JD for a warehousing area of 5,000 square meters, stocking nearly 10,000 different kinds of beauty products. The AGVs can recognize QR codes on the floor for route planning, which enables pickers to pick about 250 orders per hour each – three times the efficiency of a traditional picking approach.
“I used to walk miles a day to pick goods from the shelves,” said Chen. “With AGVs, I just need to be with the work station. And I’m no longer the champion in among my WeChat group friends feeding for stepping.”
In addition to operating the robots, Chen is learning how to maintain and fix them. “Technology is developing day by day. I need to learn in advance so that I can keep up with the pace of change.”
Like Chen, hundreds of Maizitun villagers are working in this park, from forklift operators to truck drivers and from sorters to couriers. Several real estate companies are building commercial and residential compounds in the village, and more and more local people’s lives have been changed by enterprises launched here one after another.
JD is operating 28 Asia No.1 logistics parks in China. The project provided numerous jobs, linking rural areas with fast delivery of global products and boosting the economy in vast rural areas.
“When you can find a stable job and stay with your family instead of going far away, you feel happy,” said Chen. Among JD’s frontline employees, over 200,000 are from rural areas, and 80,000 staff are able to work in their hometowns.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
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JD Super’s Ninth Annual “Baby Party” Campaign: Supporting Families with Newborns
JD Super, JD.com’s omni-channel supermarket division, successfully concluded its ninth annual “Baby Party” campaign, which ran from April 1st to 14th. Collaborating with leading brands from home and abroad, the campaign introduced new products and services designed to improve the shopping experience and reduce expenses for families with newborns.
Pioneering services included the “Fresh Milk Powder Express,” guaranteeing delivery of farm-to-consumer baby formula within 28 days, and the “Free Diaper Offers for Newborns” initiative, set to distribute one million diaper packs annually. Moreover, the “Life’s First Bottle” project significantly reduces the costs of high-quality milk bottles by offering them exclusively online at a 50% discount.
JD Super’s specialized after-sales services extend to over 90% of the company’s self-operated products, offering services such as free returns or exchanges. Another highlight was the introduction of the Chun Rui milk formula, developed in partnership with Feihe, a leader in infant milk production. This collaboration ensures top-quality products at better value for families.
Additionally, JD Super launched an online portal dedicated to public welfare activities, which promotes cost-saving measures, shares knowledge on baby care, and supports charity initiatives.
As part of its commitment to philanthropy, JD Super donated essential baby supplies valued at over one million yuan to 1,000 families in the economically disadvantaged Liangshan Yi Autonomous Prefecture of Sichuan Province, supporting local parents in this region.
The 2024 Report on Cost of Childbearing and Childrearing in China shed light on the challenges faced by parents, including limited free time and growing anxiety over rising costs and product safety. JD Super aims to mitigate some of these concerns by providing support to families nationwide.
Top AI Scholar Heads JD Explore Academy 
