Jun 24, 2020|
JD’s Cloud Store Solution Helps over 370 Brands during 618
by Tracy Yang
JD’s social group e-commerce initiative has made good achievements during 618 Grand Promotion. From June 1st to 18th, sales of JD’s social group e-commerce and cloud store solution exceeded RMB 1 billion, an increase of more than 10 times compared with the same period last year. There were more than 1.5 million social groups. JD’s cloud store solution has helped more than 370 brands and empowered more than 100,000 shopping guides.
According to Q1 2020 data, the main drivers of JD’s social group e-commerce initiative are mainly post-70s and 80s married female users in first-, second- and third-tier cities, and most of them are senior white-collar workers with college degrees. These people have a certain degree of spending power and mature social circles.
JD’s social group e-commerce initiative is based on the relationship between people and achieves more connectivity through the social group. Based on this close connection, consumer demand can be more accurately captured and the recommendation of acquaintances also reduces the cost of selection.
Due to the COVID-19 outbreak, as part of JD’s social e-commerce initiative, JD’s cloud store solution help brands expand their market penetration and find business breakthroughs, and also provides a guarantee for their employees in the offline retail industry.
Liping Ma is a shopping guide at one of Bailisi’s stores, China’s leading home textile brand in Xixiangtang District, Nanning, Guangxi Zhuang Autonomous Region. At the beginning of the year, the shopping mall where the offline store is located closed. As a salesperson who depends on performance commission, the closure of the mall means a reduction in income. To alleviate the pressure on employees, the shopping mall began to actively look for innovative solutions and ultimately chose to work with JD’s cloud store solution and help their employees to transform into “online shopping guides.”
Liping Ma said: “At the end of February and the beginning of March, the company trained us on JD’s cloud store solution. Through the cloud store Mini Program, we can not only do live streaming, but also share links to products in WeChat Moments, allowing customers to place orders online. Our income has gradually increased.” From offline shopping guide to online shopping guide, Liping Ma found a new career path as an omnichannel shopping guide, and she will continue to use JD’s cloud store to work as an online shopping guide in the future.
Nov 7, 2024|
CIIE 2024: JD.com to Expand Imports of Specialty Brands, Strengthen Healthcare Partnerships, and Enhance Logistics
At the 7th China International Import Expo (CIIE) on November 5, JD Super, the supermarket division of JD.com, announced a major initiative to broaden its selection of imported specialty. Over the next three years, JD Super plans to introduce over 1,000 new international brands to meet the increasing demand for high-quality, diverse imported goods.
Meeting the Growing Demand for Quality Imports
According to JD Worldwide’s “White Paper on 2024 China Cross-Border Consumption Trends,” more than 80% of Chinese consumers are interested in imported products, with many prioritizing authenticity, quality, and fast delivery. In response, JD has significantly expanded its range of international offerings. During the ongoing Singles’ Day Grand Promotion, sales of cross-border products have surged, with more than 600 brands experiencing a sales increase of over 100% compared to last year.
Strengthening High-Quality Food Partnerships
Demonstrating JD.com’s commitment to sourcing high-quality products, JD Super signed a new procurement agreement at CIIE with Huadong Foods and Teys, a major Australian beef brand under Cargill. Under this agreement, JD Super and Huadong Foods will procure $50 million of Teys beef throughout 2025. This partnership underscores JD’s strategy of collaborating with trusted suppliers to provide high-quality, affordable beef to Chinese consumers.
Delivering Authentic Global Goods Efficiently
JD Logistics has built a robust logistics network that spans bonded, direct mail, and overseas warehouses, facilitating fast deliveries of imported items across categories such as electronics, fashion, beauty, food, and baby products. In many major cities, delivery times have been reduced to under 48 hours.
For instance, JD Super’s partnership with Raub of Malaysia enables the import of Musang King durians, which are harvested at peak ripeness and air-shipped with cold chain logistics for delivery within 24 hours. Additionally, JD.com also secured an early supply of Chilean cherries, available since October, which can be delivered in as little as 30 minutes in many areas through JD NOW, its on-demand retail service.
JD.com’s “JD National Pavilions” program, which features over 150 country-themed flagship stores from more than 70 countries and regions, continues to be a cornerstone of its import strategy. Supported by embassies and reputable organizations, this initiative offers Chinese consumers access to premium products and cultural experiences from around the world. In April, JD launched the JD National Pavilion of Mali, introducing popular items like shea butter and garnering over 40,000 followers.
Expanding Healthcare and Logistics Partnerships
JD Health is also making strides at CIIE by strengthening partnerships with leading global healthcare companies, including Merck, Bayer, and Roche. As “China’s premier online health access point,” JD Health is committed to integrating digital and physical healthcare resources to improve access and convenience for patients.
Key collaborations include initiatives with Haleon to promote brain health and anti-aging for the “silver economy,” with MSD China on a digital diabetes management model, and with Teva Pharmaceuticals to provide patient education for conditions such as tardive dyskinesia (TD) and Huntington’s disease (HD).
On the logistics front, JD Logistics announced plans to double its overseas warehouse space by 2025 and expand its network of bonded and direct mail warehouses. JD Express now serves over 60 countries, enhancing cross-border delivery efficiency and supporting both brands and consumers.
Through these efforts, JD.com reaffirms its commitment to sourcing and delivering authentic, high-quality imported products to Chinese consumers, supported by an advanced supply chain that ensures a superior shopping experience.
(vivian.yang@jd.com)
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