Jun 12, 2026|
JINGDONG Cross-Border Welcomes South Korea’s 11Street to Launch Official Flagship Store on JD.com
JINGDONG Cross-Border (JD Cross-Border), the import e-commerce platform of JD.com, welcomed South Korean e-commerce leader 11Street, an affiliate of SK Group, as it officially launched its flagship store on JD.com. This partnership marks a major milestone for JD.com’s “10 Billion Giga-Growth Plan,” aiming to bring premium Korean goods directly to Chinese shoppers while helping Korean brands enter the Chinese market more effectively.
Starting June 11, customers can easily find the store by searching “11Street Overseas Official Flagship Store” on the JD.com app. The grand opening will feature store-wide discounts, free shipping on orders over 159 RMB (approximately USD $23), and exclusive member benefits. The store will offer a wide array of premium products, ranging from popular K-Beauty brands and health supplements from top curators like Olive Young to home goods and trending lifestyle products popularized by Korean pop culture.
The partnership, which began in February, leverages JD.com’s advanced supply chain and logistics network to provide a one-stop solution for Korean merchants. JD.com provides comprehensive support from business registration and compliance to marketing and shipping, effectively removing traditional hurdles for international brands.
“Cross-border trade between China and South Korea has evolved into a total ecosystem partnership,” said a representative from JD Cross-Border. “Our approach combines direct procurement and a robust marketplace with advanced logistics advantages, offering emerging and premium Korean products a trustworthy gateway to the Chinese market.”
11Street noted, “Partnering with JD Cross-Border allows us to bridge the gap between Korean retailers and Chinese consumers, ensuring that our brands can grow efficiently while maintaining the high quality and service our customers expect.”
By introducing top-tier Korean cosmetics, food, and baby products, the arrival of 11Street reinforces JD.com’s position as the go-to destination for high-quality global goods. This initiative further advances JD.com’s “10 Billion Giga-Growth Plan” launched in 2025, which aims to introduce 1,000 new international brands to China over three years and reach an absolute sales target of RMB 10 billion (USD $1.4 billion), significantly expanding the variety of imported goods accessible to Chinese families.
(vivian.yang@jd.com)
Jun 5, 2026|
JD.com Announces Opening of First JD MALL in Hong Kong, with Plans for 6–8 New Locations Over Next Three Years
Hong Kong, June 5, 2026 – JD.com, also known as JINGDONG, announced today its first JD MALL in Hong Kong will open in Wan Chai on June 18, marking an important step in JD MALL’s expansion into the Greater Bay Area and international consumer markets.
JD MALL will bring its immersive, experience-led retail model to Hong Kong for the first time with plans to open a further six to eight locations over the next three years, with future sites expected to prioritise popular commercial districts such as Sha Tin, Mong Kok and Tuen Mun.
Built on local supply chains, JD MALL introduces technology-led retail format to Hong Kong
As JD.com’s flagship experiential retail format, JD MALL is already established in 30 locations. The Wan Chai store spans over 30,000 square feet (2,800 SQM), making it one of the largest specialist home appliance retail stores in the city. It has also established a dedicated local supply chain system, adopting a “sourced in Hong Kong, sold in Hong Kong” model, with all products meeting local standards.
JD MALL Wan Chai will offer a comprehensive range of home products, covering large and small home appliances, electronics, smart home products such as smart bathroom solutions, massage equipment, whole-home cleaning appliances and other emerging categories including AI products and robots. Its brand portfolio includes leading international brands such as Bosch, Siemens, Samsung and Sony; innovative technology brands including DJI, Xiaomi, AgiBot, Narwal and Ecovacs; as well as leading Chinese domestic brands including TCL, Hisense, Gree, Haier, Casarte and JOMOO. Several brands will also make their Hong Kong debut through dedicated experience zones inside the store.
A core feature of JD MALL is its immersive, scenario-based shopping experience. Responding to local consumers’ strong preference for in-store product trials and hands-on experiences, the store introduces a “try before you buy” model. Customers can test products in real-life scenarios before making a purchase.
The store will also feature dedicated experience areas for robotics, coffee, PC gaming, DIY, relaxation and massage, offering consumers a more interactive and engaging offline retail experience. Through this model, JD MALL aims to enrich Hong Kong’s retail landscape and support the continued diversification and upgrading of local offline retail.
A range of service commitments tailored to local consumers will also be offered. These include seven-day no-reason returns for self-operated home appliances, replacement for defective products within 180 days, and a price guarantee service. Orders placed before 11:00 a.m. will be eligible for same-day delivery, while window-type air conditioners can be delivered and installed on the same day.
Top 100 bestsellers offered at up to 50% off for grand opening
JD MALL Wan Chai will celebrate its grand opening from June 18 to 21. During the grand opening period, customers will be able to enjoy discounts of up to 50% on 100 bestselling products, member-exclusive coupons, and gift-with-purchase offers, with selected purchases eligible for gifts worth up to HKD 1,000, including tablets. Selected home appliances will also be offered at special launch prices, including 32-inch televisions from HKD 666, window-type air conditioners from HKD 1,999, and exclusive JD member benefits such as 10% off selected iPhones. Offers are available in limited quantities while stocks last.
Customers who spend HKD 1,000 or more, in a single transaction during the grand opening period will be eligible to join a lucky draw with a 100% winning rate and the chance to win premium prizes, including investment quality gold products in the shape of Joy, the mascot of JD.com. Visitors to the store will also be able to enjoy complimentary screen protector application, coffee, gaming experiences and personal care product trials.
A spokesperson of JD MALL said: “Hong Kong is the key gateway for the Greater Bay Area and has a highly developed commercial ecosystem and mature consumer market. JD MALL will draw on JD.com’s robust supply chain capabilities, digital operations expertise and experience-led retail model, while fully aligning with local compliance standards and consumer preferences. Through our local operations, we will bring high-quality products, innovative retail experiences and great service to Hong Kong consumers, while contributing to the continued diversification and upgrading of the local retail sector.”
JD MALL will continue to tailor its product selection, pricing, shopping experiences and services to local customer needs, while further developing its technology-led retail format in the city. It will also further develop omnichannel operations in Hong Kong and work closely with JD.com’s wider business ecosystem, including JINGDONG Logistics, Kai Bo Supermarket and JINGDONG Property.
JD.com has long regarded Hong Kong as a strategic market. To date, JD.com’s cumulative investment in Hong Kong has exceeded HKD 35 billion, with its retail, logistics, technology, healthcare and property businesses established and operating in the city. At the same event, JD.com also announced plans to on-board 1,000 leading local and international brands, open 200 offline retail locations, and support the creation of 10,000 jobs in Hong Kong in the next three years.
Jun 2, 2026|
Shop Anytime, Anywhere: JD.com Pioneers China’s First Online Departure Tax Refund Service for International Visitors
BEIJING, June 2, 2026 – JD.com (also known as JINGDONG) today announced the launch of China’s first online departure tax refund store on its mobile app, following the successful completion of the country’s first fully digital tax refund transaction service in Beijing. This milestone establishes the capital as the first Chinese city to implement an integrated online departure tax refund system, making “Shopping in China” far more convenient for international visitors.
International travelers can now shop for eligible items anytime and anywhere across the Chinese mainland through the “Online Departure Tax Refund Store” using either the English or Chinese interface on the JD.com app. By simply entering their identification and entry/exit information at checkout, the system automatically generates an electronic departure tax refund application and invoice. Once the items are delivered, travelers have the flexibility to process their refunds at designated centralized tax refund points within the city, at Beijing Capital International Airport, or Beijing Daxing International Airport prior to departure. Overseas visitors are normally eligible for a tax refund of up to 9% on qualified purchases in the Chinese mainland. The launch of this streamlined digital system means that more travelers can now effortlessly access these substantial savings during their visit.
On May 29, Angela, a visitor from Indonesia, became one of the first travelers to experience this new service in Beijing. Having ordered a mobile phone for RMB 2,319 on JD.com just a day prior, she received it at her hotel the next day thanks to JD.com’s efficient same-day and next-day delivery network. She then brought the unopened product to the Empark Prime Hotel Beijing—one of the city’s designated downtown tax refund hubs—where she swiftly completed the process on-site and received an RMB 208 VAT refund.
“This innovative ‘JD Solution’ digitizes the entire departure tax refund process, making travel and shopping in China a more rewarding and effortless experience for international visitors,” said a JD.com spokesperson. “We remain fully committed to leveraging our advanced technology and logistics network to continuously elevate the shopping experience.”
Under the guidance of the Beijing Municipal Tax Service and the Beijing Municipal Commerce Bureau, JD.com is also collaborating with the Bank of China to build out instant online “buy-and-refund” capabilities. Once fully rolled out, this initiative will allow a growing number of overseas visitors to enjoy a more convenient, seamless, and digitized shopping experience in China.
Currently, the online departure tax refund store on JD.com features nearly 300 product categories across six major segments, including mobile communications, consumer electronics, computers, kitchen gadgets, home appliances, and personal care. Every eligible item comes with transparent pricing and guaranteed authenticity. Looking ahead, JD.com plans to expand its tax-free inventory to include trendy designer toys, popular domestic sportswear brands, and more. The company will also enhance its multilingual customer support and explore expanding the service to more cities, ports of exit, and shopping scenarios.
To qualify for the departure tax refund service, international travelers and residents of Hong Kong, Macao, and Taiwan must meet specific statutory criteria. Eligible shoppers must have stayed in the Chinese mainland for no more than 183 consecutive days, and the purchase amount from the same traveler at the same store, on the same day, must reach a minimum of 200 RMB. Additionally, the departure date must be within 90 days from the date of purchase, and the goods must remain completely unopened before departure.
(vivian.yang@jd.com)
JINGDONG Property and TPC (Tsao Pao Chee) Agree to Explore Southeast Asian Food Supply Chain and Infrastructure Fund
