Feb 22, 2022|
Journalists Visit JD.com on Beijing 2022 Winter Olympics Media Tour
by Xiaoqian Han and Mengyang He
Sixty-two journalists from 38 international and Chinese media outlets visited JD.com on a Beijing 2022 Winter Olympics media tour on February 18, taking a close look at the headquarters, JD SEVEN FRESH supermarket, and the JD Asia No. 1 Beijing Intelligent Logistics Park.
This event was organized by 2022 Beijing Press Center, under the theme of “New Atmosphere of the Dual Olympic City”. The Asia No. 1 Beijing Logistics Park opened in 2017 and spans over 120,000 square meters. As of September, 2021, a total of 41 Asia No. 1 Logistics Parks are in operation across China, each equipped with an independently built shuttle system, AGV (automated ground vehicles), and high-speed sorting system, which represents the cutting-edge technology JD possessed in the process of fulfillment.
The JD Asia No. 1 Beijing Logistics Park adopts automation technologies and robots in the supply chain to enable workers to finish 250 orders per hour, which is three times faster than before. Additionally, this park deploys over 330 vehicle AGVs to process over 800,000 orders each day.
The journalists also stopped by JD SEVEN FRESH supermarket, which was launched in 2017 to provide consumers with immediate and high-quality retail services via omni-channel. Changfeng Zhang, JD SEVEN FRESH store manager at Dazu Plaza, explained in an interview that “unmanned delivery vehicles are one of key applications of SEVEN FRESH in delivering goods from stores to consumers.” With the new business model and ecosystem of the SEVEN FRESH, JD gave the press corps a solid story of how the company had combined digital technology with real economy.
The tour ended at JD.com’s headquarters, where it showcased the self-service area, unmanned convenient store, JD’s robotic technology, and more. “The sales of winter sports gear have surged significantly during the Beijing 2022 Winter Olympics period, as ice and snow equipment turnover climbed by 107 percent year-on-year, garment turnover by 99 percent, and winter sports safety gear by 41 percent,” noted Hui Liu, director of Consumption and Industry Development Research Institute of JD.com. In front of the big screen at the command center of JD.com, journalists had the chance to view the nationwide real-time number of order placements. A reporter from Hong Kong commented, “At here I can feel the high enthusiasm of customers in China and the strong dynamic of Chinese economy.”
(hanxiaoqian3@jd.com; hemengyang5@jd.com)
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
Mar 22, 2024|
Sportano and JD Logistics Collaboration Boosts Operational Efficiency by 200%
Sportano, the fast-growing Poland-based multi-brand sports retailer, and JD Logistics (also known as JINGDONG Logistics), a global leader in logistics and supply chain solutions, announced a significant 200% increase in Sportano’s warehouse operational efficiency since their collaboration began in 2023.
Sportano stands out as a comprehensive destination for sports enthusiasts, offering an extensive range of sporting equipment, apparel, and accessories from leading brands. As a digital-first retailer, Sportano has expanded its reach across Europe with its robust online platform, complemented by its inaugural brick-and-mortal location in Warsaw, Poland, launched in 2022. The retailer’s rapid growth underscored its need for omnichannel logistics support so it could continue providing exceptional customer service to sports enthusiasts across Europe.
The collaboration between Sportano and JD Logistics has effectively addressed Sportano’s logistical challenges, including managing a vast and varied inventory of over 100,000 product types, ranging from small items like fishhooks to larger items such as skis and tents. The seasonal nature of sporting goods and the need for omnichannel fulfillment further complicated the logistics process.
JD Logistics introduced a suite of advanced technological solutions, including the deployment of Automated Guided Vehicles (AGV) equipped with flexible and interchangeable storage receptacles. This innovative approach, coupled with an independently developed intelligent Warehousing Control System (WCS), has enabled efficient management of Sportano’s inventory, accommodating seasonal fluctuations and streamlining both direct-to-consumer and business-to-business orders.
The partnership between JD Logistics and Sportano has not only boosted Sportano’s operational efficiency by 200% but also set new standards for logistics excellence in the sports retail sector. The integration of cutting-edge technology and intelligent systems has transformed Sportano’s warehouse operations, ensuring more vigorous, flexible, and efficient order fulfillment.
Mengyao Chen, director of international business development at JD Logistics’ innovation lab JDL-X, said, “We are proud to partner with Sportano and apply our logistics expertise to tackle the unique challenges of the sports retail industry. This collaboration underscores our commitment to innovation and our ability to enhance operational efficiency for our clients.”
Tomasz Kupidura, Chief Logistics Officer at Sportano, said, “Working with JD Logistics has revolutionized our logistics operations, enabling us to meet our customers’ needs more effectively and efficiently. This partnership has been instrumental in our growth and success across the European market.”
JD Logistics’ technology products and solutions have garnered significant acclaim among external clients across diverse industries, including electronics, industrials, apparel, medicine, and automobiles, with logistics technology projects launched in over ten countries and regions globally, spanning Asia, Europe, Oceania, and North America. By bringing its expertise to international markets, JD Logistics aims to redefine global logistics standards, advancing intelligent supply chain capabilities and driving innovation in the industry.
JD.com Donates RMB 100 Million Yuan Worth COVID-19 Relief Materials to Hong Kong
