Jan 4, 2021|

Newly Opened SEVEN FRESH Provides Tailored Service for Elderly Customers

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by Ling Cao

SEVEN FRESH, JD’s offline fresh produce supermarket chain, has opened a new store in the Fangzhuang area of Beijing, reaching many old residential compounds and elderly people.

The new SEVEN FRESH store can solve the problem by providing tailored services, such as doorstep delivery in as fast as 30 minutes, a special service section for elderly people inside the store, as well as teaching elderly people to place orders online at their compounds.

Additionally, SEVEN FRESH can provide scheduled delivery service for elderly people nearby. For those who buy relatively heavy goods such as water and milk, this would be a good choice.

JD employee at the SEVEN FRESH in Fangzhuang teaches elderly customer to make online orders

Lixia Duan, head of SEVEN FRESH supermarkets said, “We hope to bring business innovation and fresh experiences to local customers, especially for those elderly people. By leveraging the digital technology, they can have more free time to enjoy a leisurely life.”

To ensure a more reliable shopping experience, SEVEN FRESH provides additional quality control services, including a special refund policy.

Since the middle of December, SEVEN FRESH and SEVEN FRESH LIFE had opened six new stores in Beijing and Tianjin, continuing to provide convenient and worry-free service to local customers.

 

(ling.cao@jd.com)

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