Oct 11, 2023|
Ochama Accelerates Expansion: Delivery Services Now Available in 19 Additional Countries
Ochama, an innovative omni-channel retailer, today announced the expansion of its home delivery services into 19 additional countries, strengthening its European presence and continuing its commitment to making shopping simpler and more accessible.
First launched in the Netherlands in January 2022, ochama offers a retail model that merges online and offline shopping experiences. The company ensures a seamless customer experience by providing the flexibility to collect online orders from ochama’s pick-up points or choosing the comfort of reliable home delivery.
For the first time, customers in Austria, Bulgaria, Croatia, the Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Poland, Portugal, Romania, Slovenia, Spain, and Sweden can explore ochama’s expansive product range and enjoy direct doorstep delivery. This expansion brings ochama’s home delivery service to a network spanning 24 countries, seamlessly integrating with existing services in the Netherlands, Luxembourg, Belgium, France, and Germany. All orders will be packed at ochama’s automated warehouse in the Netherlands before being delivered.
For customers in the Netherlands, Germany, and Belgium, they can now benefit from next-day pick-up options, with ordering time extended until midnight at over 500 pick-up points. Ochama is actively collaborating with vendors to introduce additional flexible pick-up time slots for enhanced convenience.
Any Li, Head of Delivery and Transportation at ochama, said, “At ochama, we are tirelessly innovating to cater to our customers’ evolving needs and to deliver on our brand promise of ‘shopping made simple.’ By extending services to 19 additional countries, we are thrilled to offer more customers across Europe a seamless, customer-centric, and easy shopping experience right to their doorsteps.”
About ochama
Ochama is an omni-channel retailer, a one-stop shop with a full range of A-brand products. Online orders can be collected from ochama’s pickup points, or delivered right at the customer’s home, aiming to provide a seamless customer experience. Our brand slogan “Shopping made simple” says it all: ochama is an innovative shopping solution, a new go-to store for both foods and non-food goods, ochama offers efficient and cost-effective shopping experiences with a wide variety of product categories, including fresh food, home appliances, electronics, beauty cosmetics, maternal and baby products, and more.
Follow ochama:
- TikTok: @ochama.official
- Instagram: @ochama.official
- Facebook: @ochama
- Twitter: @ochama_NL
- LinkedIn: @ochama
Contact ochama: support@ochama.com
Dec 18, 2024|
JD Logistics Unveils International Business Development Roadmap to Enable 2-3 Day Delivery in Dozens of Overseas Markets in 2025
December 18, 2024, Shenzhen — JD Logistics (also known as JINGDONG Logistics), the logistics arm of JD.com, today unveiled its overseas business development roadmap at JINGDONG Logistics 2025 International Integrated Supply Chain Strategic Launch Event in Shenzhen. As part of the roadmap, the company will accelerate the growth of its “three networks”, the global warehouse network, express delivery network, and the air freight network.
The new initiative aims to scale the company’s global e-commerce omni-channel fulfillment services, build a “2-3 Day Delivery Circle”, expand express delivery service regions, and establish an international aerial network. These will enable highly-efficient global supply chain and logistics services for overseas clients, Chinese brands and cross-border merchants. At the event, JD Logistics also announced the launch of “Simplified Reverse Returns Service” and “Overseas Warehouse Bulky Item Delivery and Installation Service”.
JD Logistics plans to expand and open additional overseas warehouses in the next 12 months, increasing the total floor area by 100%. This will allow the company to continue to build on its reputation as a trusted supply chain infrastructure service provider with overseas warehouse business at the core of international expansion.
2-3 Day Delivery Circle Enabled by Overseas Warehousing and Delivery
Over the years, JD Logistics has implemented the philosophy of “placing goods as close to consumers as possible” through building a supply chain logistics network that helps clients and merchants achieve local stocking.
In 2025, JD Logistics will complete a “2-3 Day Delivery” service circle. This will enable clients and consumers in 19 countries to enjoy fast logistics service through JD Logistics’ more than 50 self-operated overseas warehouses. By that time, the total overseas warehouse floor area will achieve a 100% increase.
Currently, JD Logistics’ 2-3 Day Delivery is already offered in multiple countries including the U.S., the UK, France, Germany, Poland, the UAE, Japan, South Korea and Australia. In fact, some regions can now take advantage of one-day delivery services.
In 2025, JD Logistics will also accelerate the launch of new warehouses in Southeast Asia, Japan, South Korea, Middle East, Europe and Americas. With a highly efficient and collaborated supply chain, the “2-3 Day Delivery” service range will be further expanded in these regions.
Efficient Omni-channel Fulfillment Service for Global E-commerce
Leveraging extensive global logistics infrastructure and service network, JD Logistics provides clients with “Global E-commerce Omni-channel Fulfillment Service” that enables seamless multi-channel fulfillment with unified inventory.
JD Logistics also provides a full range of transportation services including sea freight, air freight, truck dispatch, and trailer services, and value-added services such as B2B/B2C shared warehousing, integrated forward and reverse logistics, bulky-item delivery and installation, and more.
Simplified Reverse Returns Service
To address challenges associated with after-sales processing, JD Logistics’ “Simplified Reverse Returns Service” will support returns from any ordering location, quality inspection for resale, and disposal or destruction of damaged items. The entire process can be completed within 72 hours, offering an extremely efficient and hassle-free solution.
Overseas Warehouse Bulky Item Delivery and Installation Service
JD Logistics has extensive experience in dealing with bulky-item’s delivery and installation. The “Overseas Warehouse Bulky Item Delivery and Installation” service will tackle common industry issues such as service separation, high damage rates, and limited-service resources. It offers diverse solutions for varied large-sized products, including doorstep delivery, integrated delivery and installation, supported by multi-channel truck dispatch resources.
Building the Global Supply Chain’s “Aerial Artery”
JD Logistics is also developing a “11668” global supply chain to facilitate cross-border logistics, forming an “Aerial Artery” that reaches the globe. It is consisted of:
1: One global air transportation hub in Wuhu Global Port.
1: One main base for JD Airlines in Nantong, Jiangsu province.
668: To build six regional air hubs, home and abroad, with 68 dedicated all-cargo air stations.
JD Express Delivers to Nearly 80 Countries and Regions
Since launching its international express delivery service in late 2023, JD Express has introduced two major products: “International Express” and “International Standard Express.” These services offer tailored solutions to meet the diverse needs of both merchants and consumers.
To date, JD Logistics’ international express delivery service has been extended to nearly 80 countries and regions, with the fastest delivery from China to European and North American countries being within only three days.
JD Logistics will accelerate the international business development and continue to establish an integrated supply chain logistics network that spans the globe, supporting cost reduction, greater efficiency, and high-quality development opportunities for businesses and industries.
Dec 6, 2024|
JD Logistics Reports Record Growth During Start of Holiday Shopping Season
JD Logistics (also known as JINGDONG Logistics), the logistics arm of JD.com, announced a record increase in orders processed through its global overseas warehouse network on Black Friday.
JD Logistics’ global supply chain supported merchants and brands worldwide across a diverse range of industries, including apparel, electronics, home decor, food, fast-moving consumer goods, and both online and offline retail.
In Europe, JD Logistics’ warehouses in the Netherlands, the UK, France, Poland, Germany and Spain saw outbound orders increase by 200% on Black Friday. The on-time outbound rate for at least one retail brand in Poland was100% even as the brand’s volume order doubled.
In North America, JD Logistics manages more than 20 self-operated and collaborative warehouses. A beverage container brand’s order volume increased over 300% and a leading suitcase brand increased by 400%. Overall, JD Logistics secured a 24-hour on-time outbound rate of as high as 99.8%.
In Australia, order volume from its No. 2 warehouse in Sydney was also record-breaking. In Japan, the company’s No.1 collaborative warehouse saw order volume increase rapidly. The company can already ensure same-day fulfillment with outbound efficiency exceeding the local industry average, greatly enhancing merchant operation and customer shopping experience.
Cutting-Edge Supply Chain Innovations
JD Logistics leverages advanced automation technologies, intelligent human-machine synergy strategies, and an integrated suite of warehousing and supply chain management systems. These innovations enable seamless B2B and B2C omnichannel fulfillment, while accommodating complex logistics models, including reverse logistics, back-order processing, and kitting and bundling services. Even during peak seasons, its system can secure stable and efficient processing of orders.
Data shows the overall on-time outbound rate for JD Logistics’ overseas warehouses reaches as high as 99%. Thanks to the application of automation technologies such as AGVs and sorting robots, order picking efficiency has been increased by five times compared with traditional methods.
Its robust warehousing network is complemented by diverse final-mile transportation resources. In the U.S., it also includes a self-operated truck fleet, enabling services such as port drayage, retail store delivery, warehouse transfers, and transshipments.
Commitment to Global Expansion to Facilitate Business Success
JD Logistics drives operational efficiency and cost reduction for its clients. With nearly 100 bonded, direct-mail, and overseas warehouses spanning the globe, the company ensured a smooth and timely fulfillment experience for global partners.
As of June 2024, JD Logistics operated nearly 1 million square meters of warehouse space in key markets, offering localized services to international clients and Chinese brands expanding globally. Its international cargo flight network continues to grow, enhancing cross-border transportation services to destinations globally.
JD Logistics is committed to doubling its overseas warehouse space by the end of 2025 as part of its broader global supply chain strategy. This expansion also includes growing its network of bonded and direct-mail warehouses and extending its international express delivery services.
JD Logistics remains dedicated to supporting global businesses of all sizes, delivering precision, speed, and excellence in supply chain management.
JD.com Unveils the Green Impact Partners Alliance, Marking a Bold Step Towards Sustainable Commerce
